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Ferns N Petals (FNP) Reviews Summary
The company's reputation reflects a mixed sentiment among customers. Positive feedback highlights the quality of products, particularly cakes and flowers, with many expressing satisfaction with the gifts received. However, significant concerns arise regarding delivery reliability, with multiple instances of late or undelivered orders, leading to frustration and disappointment. Customers frequently cite poor customer service, characterized by inadequate support and unresolved issues. Overall, while the company offers appealing products, its inconsistent delivery and lack of effective customer support detract from the overall customer experience, suggesting a need for improved operational coordination and service responsiveness.
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I recently made orders through ferns n petals and i was extremely happy with the products and moreover the remarkable service. They just add an extra dose of happiness to the gifts by delivering it so perfectly. I must appreciate the pleasing behavior of delivery boys and their thoughtfulness to wish the receiver in person. I would strongly recommend ferns n petals for an absolutely flawfree gifting experience.
Prompt delivery. Good choice of products. Professional service. A very good place to order gifts for your loved ones.
Loved the service as well as quality of product. The gift and my message delivered to my friend makes her feel extremely happy.
Items on this site are so costly. Despite paying such hefty amount, you are being deceived and cheated. Such poor quality roses were delivered. The flowers didnt seem to be fresh at all.
I do not usually trust any sites easily, but when it came to ferns and petals, I doubted that also, but truely telling it is a great value for money. All their services are outstanding from the website to the delivery, they were just great. I am happy that I found this site at needful time and will be happy to use it in the future.
It was great 1st experience, timely delivery, exact product same as shown as pictures.
Humble delivery guy
I placed an order of 5 Plants, all delivered in very poor condition. 3 plants were almost dead and 2 pots were scratched completely. Their delivery guy was carrying all pots in a box were all pots were piled up. Imagine 15-18 pots piled up over each other with no cover or box or on each plant. What's interesting is., I found all 5 Star reviews on their website. Best part is there is no provision to write a review on their website at all, which means all reviews are fake. Someone should file a massive suit against them and you can win it easily. Everything is just to make money. Not a single product is good. Once bought you will never buy second time with them. Be careful, its nothing but a shoddy company.
Keep up the good work people! Outstanding work done. My product was delivered before time & my husband loved it. You made my day so so special. Thank you once again Ferns and Petals
This is a fraud company. The products did not delivered on the occasion and the site marked them as delivered. Now everyday chasing the customers executives they keep apologizing and raise a new ticket every time I call. So stressfully and waste of time and money.
STAY AWAY!
I ordered flowers for 1800 rs. For my grand mom's 90th birthday. The quality of arrangement was bad, the flowers were droopy and the vase was so cheap looking without any water even that I wouldn't even pay rs. 300-400 for the whole thing. My grandmom was obviously dissappointed. This is the third time that I have had such a bad experience with them. First time I bought a cake and flowers for my mom. Cake was sour and stale, so she sent it back but the flowers were fine. Second time bought flowers for my dad, they were average quality and arrangement- totally not worth the money. Each of my gifts for mom and dad costed Rs. 2000-3000 and that money was completely wasted. I thought that if I pay premium prices, I will get a good and reliable service. Not giving them another chance as this is a complete overpriced scam.
Repeat order done by its quality & prompt delivery at two different places in this rainy season & pandemic period.
I order the rainbow cake for celebration but FNP once again shown the irresponsible attitude and worst service.
Cake deliver and picture shown are complete opposite & just waste of money. FNP just post their own review on site to attract customer but actual product is never up to mark.
I call their customer support to infrom about the matter and asked them to take away their product with refund money but their attitude was not supportive.
Suggestion is to take cake from local vendor that are more supportive.
Always delivered gifts on time, cakes are fresh. The website is excellent and there is no difficulty in choosing and ordering the products.
The product was wonderful and appreciated greatly by those who received it. They were out at the time of delivery but the delivery boy called them and waited for them to hand over the parcel
Very professional service
Highly appreciated...
I always use FNP... been doing it for long... same day delivery is so smooth and so is scheduled.
They are the best gifting site for delivery pan India.
I would rate 10/10 for overall performance and services by F N F. For every occasion of your loved ones viz. Birthday, anniversary, weddings, engagements and other festivals, ome may use to send gifts & flowers through F N F.
My order was for a blueberry drizzle cake to be delivered to my Daughter in-law In Delhi. To her surprise when she opened the box the name on the cake was someone else! The cake didn't even look like what was ordered. Secondly the writing on the cake seemed that of a three year old! Embarrassing I'm done with FNP...
Thank-you so much Ferns N petals team
(Good product and good Quality)
अब कोई अकेला नही है - जब FERNS N PETALS साथ है ।
Best online option to gift your loved ones. Variety of options to choose from. Thanks to them we are making this long distance celebrations possible. Keep up the good work..
I just love this site provided from its ranging products to faster delivery service everything seems excellent and wow and adding to it the executives are also very well behaved and polite
From the business
Flowers, Gifts & Cakes - We promise a delivery in 4 hours across India with FREE shipping! Order from Ferns N Petals, India's largest online florist catering to personal, corporate floral & gifting needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members