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Ferns N Petals (FNP) Reviews Summary
The company's reputation reflects a mixed sentiment among customers. Positive feedback highlights the quality of products, particularly cakes and flowers, with many expressing satisfaction with the gifts received. However, significant concerns arise regarding delivery reliability, with multiple instances of late or undelivered orders, leading to frustration and disappointment. Customers frequently cite poor customer service, characterized by inadequate support and unresolved issues. Overall, while the company offers appealing products, its inconsistent delivery and lack of effective customer support detract from the overall customer experience, suggesting a need for improved operational coordination and service responsiveness.
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Ordered red velvet cake on valentines for myself. Delivered on time. Good service.
Taste of cake was good.
Don't trust this guys on special days with same day delivery. Will take money and they will cancel without any reason. Our purpose won't be met.
They will let you know very late that so that you won't be in a position to look another option.
Fnp always makes us happy. Thank you very much. Delivey on time by the professional staff. Thank you again.
Do not order cake on website if you want it to be delivered at particular time. This website changes the date by itself and sent cake after 1 day of delivery time.
Quality of product is good n delivery service are just awesome... Thanks fern N petal for this beautiful service
Heartily thanks to ferns and petals for sending lovely gifts and our emotions and reaching to our loved ones
The product is amazing and the services are great! Hassle free services and the delivery was on time. Loved it!
Excellent variety, & reliable, stress free service! Always on point, and so many splendid options to choose from that are joyous for the recipient as well as the sender. Always a delight reaching out to you, fnp!
Your are just amazing yoiur product arwe superb i loved your brand they are just so good i dont k ow
On time and perfect delivery. First time the recipient refused the deliver it at other time and delivery personal agreed to deliver it late evening
Name of person delivering: Mekalakadi Sanju
First experience with ferns and petals was awesome. Thanks for providing this Hassel free service. Would love to shop more from this website.
The app is easy to navigate and the choice of gifts is good. The packaging of the products was really good and delivered on time.
Only order cash on delevery. As after payment there is no method to track the order. Their service center will close the ticket saying partner network is delivering so they have no control. So the item will come 1 week or 10 days after the event.
Order from a local store... most give 1 hour delivery
Application works perfectly. But you order something you get something else. Or you receive very bad quality stuff. Customer support they reply with ready made responses offering discounts so you they make order more from them. Definitely not using again.
The greeting card I ordered with customized image came exactly as shown, eventhough my customized message was in different paper, i liked the card and was satisfied, and delivery was fast too.
I had an amazing selection, browsing, checkout, and same day international delivery experience with Ferns and Petals. Very impressed with how seamlessly my order for delivery in India went through.
Products are worth for the price, fast delivery the best part is their customer service. Executives are very polite and friendly
Good service and products. Very prompt in delivery and customer care support. The products are fresh too.
From the business
Flowers, Gifts & Cakes - We promise a delivery in 4 hours across India with FREE shipping! Order from Ferns N Petals, India's largest online florist catering to personal, corporate floral & gifting needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members