FlowerShopping

Terrible company. Go look at google for reviews, 1 star across the board.

I ordered flowers to be delivered by 1pm today. Called me at 1130 to say they wouldn't make it in time but for sure by 5. Fine. Then at 230 call to cancel the order, no options. At that point too late to order from anyone else. Staff couldn't care less. Find local companies and support them. This is not who you want to use for your special moments.

After paying for one dozen red roses, the delivery was missed. After notifying them, delivery was delayed 2 more days! The flowers received, were, 5 red roses and 4 red carnations and some green leaves. They have a substitution policy, but this was way less than the value of a dozen red roses. STAY AWAY!

This past Saturday, I ordered a very expensive delivery and paid extra to have it delivered that day. This is an online flower delivery service and does not allow phone calls so everything is automated. I received an email telling me the flowers and candy were delivered, but the recipient never received them. She walked around her house several times that day and the next and nothing. I can't get anyone on the phone and all you can do is send in a complaint and wait. Time is of the essence here since she is leaving town. I paid for delivery 2 days ago so far and have heard nothing back.
I have attached a copy of my delivery confirmation and order number. As you can see, there is a phone number to call and check on orders. However, when you call it, they say there is no one to take your call and hang up on you. I can only assume I have been scammed.

If you have any questions or would like to contact us for any reason,
Please reply to this email or contact us by phone
Toll free at *******828. We are here for all your
Customer service needs Monday thru Friday from 8am to 4pm PST
And Saturday from 9am to 12pm PST. Please have your order number
Ready if you contact us, your order number is *******.

Thank You,
The Staff at The Flower Shop
*******@FlowerShopping.com
*******828

I was embarrassed of the flower arrangement I spent so much money on with flowershopping.com. The flowers were wilted and the banner I paid extra for was missing altogether. The passing of a dear friend of 40 years received wilted flowers at his funeral where all the surrounding flowers were fresh and brilliant.
Please take caution when choosing this website.
Unpleased and devastated, Judy M

Last week I lost a very dear family member. I am in Florida and the funeral was 1000 miles away in NY. Having never ordered flowers via the internet, I was a bit nervous about the entire procedure. They tout themselves as being Family owned. Maybe the Manson family but certainly nothing like any family I know. I tried multiple times to reach them I did not realize that this 'local' florist was actually in California. When I finally got a person on the phone I was told the flowers were on the truck. I never received the delivery confirmation I was promised. I called the funeral home to see if they had arrived. They were only identifiable by the card. They looked nothing like the photo I had based my order on. They were described as puney and had been placed on the floor. Pat deserved better than this. She was a bright star in this world. When I told them what happened they demanded that I send them a photo two times. How could I supply a photo if I was 1000 miles away. They chose to go on the word of the florist, who obviously just cranks these orders out, knowing full well the purchaser will never see them. They offered me 10 percent off my bill. That would be ten dollars for the humiliation I suffered. This situation would be much better served if they made a donation in Pat Meehan's name to any dog rescue or shelter. She deserved better than what she got from these people.

I ordered a costly arrangement from FLOWERSHOPPING.COM for the passing of a dear friend's mother, The Serenity Garden Deluxe, with a porcelain statue of Jesus in the center. What was made is a generic white bouquet in a plain glass vase. Worse yet, is in the midst of funeral arrangements, she was told to come pick it up herself because they don't deliver to her town. This is over 16 mile drive each way. Why would CLEMENT'S Flower Shop in Asheville NC accept this order for a product they knew they could NOT PROVIDE let alone WOULD NOT deliver (and still charge delivery fees)…especially within the heartbreaking mist of a family's loss? Spoke to John who stated he made exactly what was delivered and the lady was so happy to pick it up; he then laughed when I said I would dispute the charge and hung up. Poor business attitude, another floral scammer, in my book. Absolutely appalling.

The floral photos you see on the FlowerShopping.com website in California to help you place your order is not what always gets delivered. They send your order to a local florist say in New York/New Jersey where there is no quality control by the local florist. I wonder if the local florist is even looking at the deluxe Radient Reflections photo I ordered - no way! My family took a photo of the delivered floral arrangement and it didn't even come near what the arrangement should look like. In complaining to FlowerShopping.com, they cover their hides by stating "Covid-19 substitution & delivery policy" HA! What a farce. Just be aware - you pay good money ($72.71 to be exact) and expect to get what you pay for - and that's not always the case with this floral company.

Do not Order the Christmas theme Pepperment Posies arrangement being promoted if the delivery area is Niagara Falls Ontario. And if you are in other areas, check to see if they are even selling the arrangement they advertised

I ordered the deluxe size Pepperment Posies and was so disappointed as that was not the arrangement delivered, they delivered an entirely different arrangement.

When I complained to the florist I was told I should have read the 'disclaimer' that states " flowers, plants or container" may be substituted. In my case, the whole arrangement was substituted, the one delivered is not the one I ordered. It was not a christmas theme arrangement. It was simply 'red and white flowers in a red vase'.

Take a look at the website to see the image of Pepperment Posies arrangement I ordered, and this is the photo of what was delivered.

When I complained and demanded they either send a complementary arrangement of the item I ordered, or refund me the full amount I paid, all they would offer was a 20% refund of my purchase price.

Save yourself disappointment and heartache. Do not order this arrangement unless the florist guarantees this is what they are selling. And not the one in my photo.

Ordered flowers on Sunday for a Monday birthday. Received a call at 3:00 pm that delivery couldn't be made and they needed a confirmation to deliver the next day due to the occasion. I called, couldn't get an agent, it was suggested to me to email questions about orders. I emailed and received a quick response that the request was received and that one delivery was made and drivers returned to their site the following day a confirmation would be sent. Late the following day my received and after checking messages I see my order was cancelled at 11:30am. So, I won't use them again, I understand everyone is busy now, but I am disappointed with this company.

I ordered a bouquet of gerbera daisies to be sent to my daughter for her birthday. What she got was one gerbera daisy with a few other flowers that looked as if someone had stopped at a grocery store, bought a $10 bouquet and stuck it in a vase. I complained and they said they are allowed to substitute and offered me a 20% credit. Would anyone pay $65 plus delivery fee for this?

Promised Thursday delivery and on FRIDAY got a notice of CANCELLATION and this was for a funeral! Left me with no flowers sent, looking like a fool, and their only help was "you will get a refund in about 4 days". DO NOT trust them to deliver on time! Or for that matter, to deliver at all!

This company is HORRIBLE. They do NOT deliver when they say they will. My boyfriend ordered flowers on 11/30/2021 to be delivered today, 12/02/2021 for my birthday. He received an email that the order was delivered. And it was NEVER delivered. He called customer service and they were nothing but rude and not helpful at all. The representative he spoke with who introduced herself as "B" and would not give him her actual name or anything to identify her employment to report to a manager or supervisor. She told him that this company didn't have any managers or supervisors. Coke to find out the order was sent to Mobile, Alabama when the confirmation clearly said Birmingham, Alabama. Please save yourself the money and headache of dealing with this highly unprofessional, sad excuse of a " business ".

I ordered flowers for my grandmother for her birthday. When I called her to ask her about them, she said they were the ugliest arrangement she had ever seen. She said it looked like someone who had never arranged a flower a day in their life attempted to put them together with left over flowers from other bouquets. She didn't want to even take a picture of them because she didn't want me to see what I wasted my money on. I will NEVER order from here again. Her house keeper rearranged them and threw out some of the filler and she said it helped some.

So very disappointed. Ordered a deluxe arrangement. Was charged approx $120 with delivery. The arrangement was skimpy and half dead. They lasted 2 days before they were completely done. I reached out and received no help. I have included your reply.
What I did receive looked like something inferior to the bundles at Walmart for $12.

Worst experience ever.
I ordered a basket for my mom birthday, put specific instructions to deliver before 1:30. No delivery was made and at 3pm when I called, the girl told me they were still trying to find a florist to make my order and they cannot deliver it until tomorrow. I told her how disappointed and angry I was because my mom did not get her surprise and her birthday is today and not tomorrow, this girl kept making excuses after excuses, then she hang up the phone on me. I called back and a man answered, we went through the whole conversation again and I told him to make sure my order is cancelled and my refund is issued and he said yes it's cancelled and hang up.
These people are very unprofessional because 1:30 pm passed which was in the instructions to deliver by and nobody called me to say anything and if I didn't call at 3pm I would not know. Then when u call customer service they keep hanging up the phone.

I paid $220 for a funeral spray and requested roses be included. The spray was made up of the cheapest flowers and no roses. When I complained, they offered me a $10 refund and a ‘take it or leave it' response. Suggest you don't order your flowers through FlowerShopping.com

Posting for my mom. She ordered flowers for my aunt, selecting the premium option for $59 and paying $16.99 in shipping. She thought it was a local place because it says "family owned" on the website and they have posted 5 star reviews (also on the website). The arrangement my aunt received had about 1/3 of pictured flowers, was much smaller and crappier than the arrangement pictures. Posted below are the advertised arrangement versus what my aunt received. Definitely not worth the price paid.