FlowerShopping

I ordered flowers for my daughter in law's birthday. She loves purple and there was many purple options on your site. I had a limit I wanted to stay with in. The arrangement I chose was a little bit over that but it was so pretty, so full and elegant and so purple. I know that some substitutions have to be made, I get that, but I am highly disappointed in what she ended up getting. I don't even know where to begin. For the money I spent I expected something resembling what I had ordered. The only similarity is there are SOME purple flowers in her arrangement. Her flowers look droopy and sad. Her vase isn't even purple. She was surprised and happy I sent her flowers so there is that. I will not be using them again.

Ordered flowers for my daughters birthday. Picked out a nice arrangement on their web site called (Pretty Please). I also did read that they could substitute other flowers or vase of like price. I got the picture of the arrangement ( mostly greenery hardly any flowers.) The 19.99 box of chocolates that I ordered to go with the arrangement, was a cellophane bag. Very cheap looking. I call this false advertising. Very disappointed.

DO NOT USE THIS COMPANY! I ordered a Premium $90.00 arrangement and the recipient received an arrangement with exactly nine (9) flowers. The picture on the right was what the lowest priced arrangement. It was to look like (they claimed the one received was a deluxe, keep in mind that the deluxe should be more flowers than the one pictured). They offered to to give me the difference between the Deluxe arrangement and the Premium, as you can see the one received was not near a deluxe nor would even come close to the one that was shown as the basic one. I asked to talk to or have a manager call me, Ricardo (who was great) said he could request it but assured me no one would be calling. Ricardo should go to work somewhere else, his skills are beyond this place.

It was November when I ordered 'Be Happy' bouquet for my girlfriend. She was moving into a new place and needed cheering up so I ordered her flowers that had smiley face vase. They ended up sending a 'Spring is on it's way' vase! Instead of being cute and thoughtful it was dumb and laughable. I reached out to customer service and they said they didn't have the smiley face vase in stock and it was their policy to find a 'suitable replacement'. This is complete $#*! and not suitable in the slightest bit. Nor did they inform me of the substitution or ask for my thoughts at all! They still have not issued me a refund but I told them I'd just be happy if they sent the correct vase I ordered. They haven't done $#*! and are not ignoring me, hence my push to writing reviews to garner their attention & rectify as well as inform others of this really poorly run company that doesn't care about their customers.

I ordered flowers to be delivered same day - paid almost $100. Could not be same day delivered because it was snowing in Ohio - I get that. Got a message next day that they were delivered, but my sister says they were not delivered. You can NEVER get through on the phone to these people, even during their "so called" business hours. DO NOT USE. DO NOT USE. WARNING, WILL ROBINSON, DO NOT USE.

I ordered a charming basket with violets, ribbons and Butterfly decor for 77 Dollars She received a metal pot holder; one violet, one cactus, no decor.
I filed a complaint, sending them a picture of what was sent and received an offer of $5.00. When I declined, they wanted another picture of what was sent because they could not find the picture I sent. I was not about to upset my granddaughter further by asking her to do that so I told them to leave me alone. They finally sent a 10% refund. This company is farce. Not local to Seattle but based in California. I suspect that most of the items pictured on their website are phony and they send a poor facsimile of what
is posted.
Just beware.

Ordered flowers for Same Day delivery. Order did not arrive same day and was NOT what I PAID for. I do not recommend. Special charge for same day and 20.00 difference in arrangement is appalling. Scammed for sure. Recipient is house bound and there was no communication (as offered) for delivery until very late.

I ordered some sympathy flowers for my parents last night and they arrived this morning and looked beautiful. Site was super easy to use!

Ordered an arrangement for a loved ones loss. It came with maybe 4 flowers and some filler and leaves. It looked nothing like the picture. This cost me 85$ and looked like they spent 10$ on flowers. Talked to customer service and they would only give 10% back. This place is horrible and would not recommend

I ordered flowers and had them sent. They where never delivered. I called 4 time and each time I got the runaround. Customer service is a joke. The whole establishment is a joke. Don't even waste your time with company. If I could give them zero out of 5 I would. Just horrible.

NOT ONLY DID THE PICTURE NOT EVEN CLOSELY MATCH WHAT WE PAID FOR WE UPGRADED TO THE DELUXE. WHICH CONSISTED OF TWO ROSES, TO CARNATIONS AND ONE LILLY… WE DIDN'T GET WHAT WE PAID FOR AND THERE IS NO WAY TO CALL THIS COMPANY BACK. I WILL NEVER ORDER FROM THEM AGAIN!

More than 24 hours ago, I placed an order for flowers for my sister, who is ill. First of all, it said "Free delivery today" which was a lie. The delivery fee was more than a third of the total order.

Then I have just gotten an email cancelling the order because they are not delivering to that zip code because of COVID. OK -- WHY DIDN'T YOU SAY THAT WHEN I PLACED THE ORDER.

Their apology and their refund (and they better do the refund or they'll be hearing from my lawyer) are meaningless. Not only did they not fulfill the "contract" we had for them to deliver the arrangement, they waited until after business hours more than 24 hours after I placed the order to let me know. I feel certain that flower deliveries are being made to that zip code.

They claim to be "family run." Well, the Corleones were a family, too.

DO NOT PATRONIZE THIS BUSINESS.

If I could give zero stars I would. I went online to Flowershopping.com and ordered a "Bundle of Sunshine" Deluxe bouquet for $67.46 to be delivered to a friend. The order went through Flowershopping.com (Whatever you do don't use Flowershopping.com because they have 154 Better business Bureau complaints! Anyway, the first picture is what I ordered. The second picture is what my friend received. I contacted the online company who said Ridge Florist did not have any of the flowers let alone the basket and they substituted per their rules. I didn't order what was in the second picture. They said that Ridge Florist reached out to my friend, nope... and the company also said Ridge stated they will go pick up the flowers. WHO DOES THAT? Who delivers flowers to someone and then takes them away. For a total of $87.00 Ridge Florist sent out something not even remotely like what I ordered. RIDGE FLORIST in Lake Placid, FL is NOT a place to order flowers from!

Update! Now since I am complaining about everything they have called my friend and stated they delivered the wrong arrangement... thought they didn't have the flowers or basket. Funny how that works. Terrible service, especially when you are a new customer! No wonder the stars are only 2. Go elsewhere. The man from Ridge Florist called my friend and stated he would come pick up the arrangement today and then come back with the arrangement I ordered the next day. Yeah, I don't believe that at all. The likelihood of that happening... not

DON'T order your flowers from Flowershopping.com.

After numerous emails back and forth they offer me 10% back, then come back and offer 20% back and then blame me and stated you didn't say NO substitutions, but their policy is that the person they contract is allowed substitutions per their rules. So which is it. They insist they have done nothing wrong except scam people by showing them an arrangement and then sending something else.

UPDATE: Now look at what they have done. This company is unbelievable!

First, in our conversations through email on January 13th before contacting Paypal: "However, our florist did offer to pick up and replace the arrangement because you are unhappy but you refused this offer." Considering that, the florist went over anyway and replaced it with such a horrible basket! My friend wasn't even there! The florist came in and took the original arrangement and replaced it with the attached picture. I am so beside myself at this point with your service, the amount of money I paid for a "Deluxe" arrangement and clearly this isn't even a Deluxe arrangement. Neither you nor the florist called me to tell me that nothing was available when I placed the order and this was like a "Bait and Switch". You made money off of me on a lower end arrangement. Clearly there are 154 complaints with the Better Business Bureau for the same problem!

I get charged $84.41 for a "Deluxe" floral arrangement. When my friend sent me the picture, it looked nothing like the arrangement I ordered. The only thing correct was the yellow roses. When does a florist Never have any of the flowers available? Not even notify the customer that nothing was available. Then have the audacity to say it was my fault for not saying do not substitute. There is no place on their website to do so. If that wasn't bad enough the Florist here calls my friend & talks to her, the recipient, on the telephone stating he didn't have anything available. She told him it was tacky to contact the recipient & not the customer. Then after I tell Flowershopping.com to not redeliver, my friend was NOT in her office they took the delivery back & then Michael (the delivering Florist) came with another basket of flowers & clearly was not anything Deluxe. When Michael said he didn't have anything available, he brings another basket. On Better Business Bureau it shows 154 complaints with many having the same problem I have. Not only "False Advertising and Deceiving" it is just wrong to overcharge for something you will never get! THEY ALSO GO BY LADERA FLORIST INC. 1st Picture in basket is what I ordered, 2nd picture is the first delivery with just yellow roses and small, third picture is what they delivered not telling the recipient they were taking the flowers.

Sent a nice arrangement to my fiance's work which I do fairly regularly. They arrived to her place of business after she left for the day. That's not a problem because I ordered them the same day. She worked from home the following day. When she arrived to work the next day, the white roses were all dead. The flowers were taken care of properly by the other office staff members. My fiance discarded them and did not get a photo of the arrangement. This company refused to offer a refund or replacement (other than 10% which equates to a few dollars) since I did not provide a photo. Needless to say I certainly have no inclination to go out of my way to scam a florist. Will not do business in the future.

They advertise these beautiful floral arrangements but what your recipient actual receives is a poor arrangement that is nothing like what you picked out and paid top dollar for. Not even close... then they will only offer you a 10 to 15% discount as if that covers over the fraudulent transaction. I am furious that I even stumbled onto this website and We NEVER order from them again! They should be shut down because they take advantage of us, the consumer! You should be ashamed of yourself!
Dana Foster

I ordered flowers for my daughter's 25th birthday on January 6,2022. They were to be delivered to her work. I was to receive a delivery confirmation, which I never did. Her birthday came & gone with no flowers, email or call from this company. I attempted to email, call, website customer request. No response. Finally, after many emails, I get a sorry, the order was canceled due to not having a driver in that are. It's a golf resort smack in the main part of Windsor. Horrible excuse. They did not call, email or text me notification of the cancelation. They had no issues taking my money on the 6th and informing me it would take days to receive the refund. This delivery was extremely important. If they would have notified me asap I could have made other arrangements. My daughter is alone in CO, all her family is spread out. She has had an extremely rough year, and this little gesture could have put a smile on her face. I would never recommend this company. The lack/NO customer service is the worst I have ever endured. Sorry, this late in the game is not sufficient enough!

Placed an order for over $60 worth of flowers for my daughters Birthday. Also paid extra for speed delivery. Got an email SEVERAL HOURS LATER saying no delivery was possible in that area due to Covid... Really? What?... If that were the case then WHY DID THE ORDER GO THRU? Now I have over $60 pulled from my bank and I am not sure if I will get it back. The WORST part is there was no time to find another florist to deliver SAME DAY for her B-Day. I did manage to find a TRUSTWORTHY florist on another site and placed an order with them. Sadly though the flowers had to be delivered AFTER her Birthday. SCAM-SCAMMERS-SCAM CITY- SCAM ARTISTS!

We ordered 2 nice sprays from this company for 2 different funerals. We got an email confirming both orders. But 1 and half hours after the first funeral, we got a message saying they were unable to find a local provider for the delivery, missed the funeral and asking if they could deliver something somewhere else instead. We cancelled the order and asked for a refund. We asked about the 2nd order but they didn't respond, so we called them. They said they'd need more money to fulfill the order. We declined and asked for a 2nd refund.
Very unprofessional, poorly resourced company. Use someone else for flowers!

I ordered flowers through FlowerShopping.com on 01/04/2022. The order was fulfilled by a florist in Mt. Vernon, Ohio - Williams Flowers & Wine. When the delivery arrived, my aunt sent me a picture. I was really upset to see how the arrangement looked. I could have purchased a better arrangement by going to Kroger or any other grocery store. I paid $100.61 for the "Meant To Be Bouquet".

I reached out to FlowerShopping.com and informed them 1) the arrangement looks NOTHING like what I wanted. Williams Flowers & Wine's delivery included only 2 yellow roses in the arrangement. The back of the arrangement has 2 more white carnations, and an overabundance of what appears to be oregonia (I am sure it is something else… but basically its a LOT of greenery). The pink carnations and pink alstroemerias are only on the one side of the arrangement. 2) The arrangement was poorly executed. It is not what I would expect when paying $100.61.

I received an email (not a phone call) from Hope at FlowerShopping.com with the offer to refund $13.50 (the price difference between the "as seen" and deluxe arrangement. I wrote back expressing how that was not sufficient and asked for a phone call - since I did attempt to call them myself 3 times.

The next day Colby from FlowerShopping.com called. She immediately started her speech (that she probably gives a lot of customers daily) about being able to refund the $13.50 and expressing what she can not do. When she finally finished speaking, I told her I did NOT want a refund. She was a bit surprised. I told her I want the arrangement remade and done properly. She stated that was very reasonable and would call the florist.

15-20 minutes later, Colby called back and told me the florist was offended and had a few choice words with her. I expressed to her my dissatisfaction and how badly the flowers looked. I told her when you are having a birthday gift sent to someone from out of state, you are trusting it would be done properly. She agreed. I told her I plan on going through my bank and having the charge disputed. She encouraged me to do so and also asked that I reply back to the email with that notation, and also provide her with the photos again.

I did what Colby asked. 15 minutes ago, Hope from FlowerShopping.com emailed me stating they would be refunding the $13.50. I have not heard from the florist. I am extremely unhappy and do not see how a business could not try to make something right.

Explanation of the images: The image on the left is the standard "As seen" arrangement on the website. I upgraded my order to the deluxe. The image on the right is what was provided.

Horrible customer service, they lied to me and said my sisters flowers would be delivered on her 50th birthday and they never showed up. I called them and emailed them on the day for delivery. They promised me that they would be there. 9pm and still no flowers and they are closed. They couldn't tell me the florist that was delivering them or any other information other than they will be delivered. They charged me $17 for delivery and no delivery was made