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The company displays a mixed reputation, with notable strengths in product quality and timely delivery for some customers, who appreciate the affordability and design of the jewelry. However, a significant number of reviews highlight severe issues with customer service, including long shipping delays, unresponsive communication, and challenges with order fulfillment and returns. Many customers express frustration over receiving incorrect or damaged items, leading to feelings of distrust. Overall, while some customers report satisfactory experiences, the prevailing sentiment suggests a need for improved customer support and reliability in order processing.
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I ordered 2 Warrior bracelets, Go Warriors! Florence Scovel is a great Co. To work with from the order to the delivery. I would highly recommend this Co for a quick and easy gift.
After a small misunderstanding, mostly my fault, the people at Florence Scovel could not have done enough to get my order to me.
The item I bought and the people whom I dealt with were both excellent and make no mistake
As Arnie said I WILL BE BACK
Many thanks and Regards
Willis
Very pleased with my purchases jewellery is beautiful and fast shipping would definitely buy from again
Ann
I love the products, but I love the fact they keep in contact with me... also my order was here in no time and the most important, I Love your products.
I received my order within 4 days, I'm delighted with both rings, fast, friendly service.
Wife saw a watch she liked on a Facebook ad. I was dubious' but given the price I thought I'd give it a try. Package arrived well packaged in a matter of days, and I received courteous emails too. Would highly recommend.
I saw Florence Scovel Jewelry on the side of my facebook. When I looked at it closer I couldnt believe the designs were perfect for gifts for christmas. Ordering and payment were easy for a incompetant computer user, and I couldnt believe when it was delivered so quickly! The quality was excellent and I cant wait to show off this company after christmas. Thankyou.
I am so static with my orders my daughters are going to love their necklaces.
I've bought two necklace's and when I received them I was really please with the items, x
I've also ordered another item, witch I'm looking forward to getting,, x
I've seen many more items,, but have to be sensible, and order when I can afford to,,
Looking forward to getting more in future,,
Would recommend anyone to have a look on their site, x
I only wish that I could gift wrap the excellent customer service and give it to other businesses!
We'll definitely recommend to everyone!
I recently purchased 3 bracelets from Florence Scovel and I thoroughly recommend them. The products were as advertised and of good quality and the bracelets arrived in super quick time. I hadn't used this company before but I will definitely be using them again.
The darling necklace was exactly as advertised and delivered in a timely manner. I can barely wait to give it to my darling girl.
The communication received was fast and very helpful. The items I received are beautiful and great value! Will be ordering again!
Thankyou
I ordered a wraparound watch bracelet on Sunday, it arrived today. After reading reviews I was dubious about receiving product at all, but my concerns were unfounded. The bracelet was as described and was very good value. This is inexpensive jewellery not Tiffanys so best to keep expectations realistic. Would definitely use again
The site is easy to travel around and browse it is well presented. The pieces are very different to what is in the shops. The quality suits the price paid. Would I shop here again yes. After service is very high and I really appreciate that.
Answer: I suggest you cancel your order and immediately (like right now) apply for a refund from PayPal or your credit card company. This is another way this scam of a company tries to hang on to your money without sending any of their junk jewelry to you.
Answer: It took almost 2 weeks for me and I received a discount voucher for the long wait. I had hardly any response to 3 chase emails. The website/Facebook page makes you feel it's a homely company making fairly good quality goods but in fact it's all made in China and you are truly getting what you pay for as nothing I bought was expensive. I doubt I'll use them again but ok for trinkets.
Answer: It did take a little time, but like Patricia C. Said... once you get it you realize that you just bought a cheap chinese peace of jewelry... the photographer did a great job making it look better than what it really is... lesson learned... lol
Answer: AVOID FLORENCE SCOVEL JEWELRY AT ALL COSTS THEY ARE NOT TO BE TRUSTED Just found out that FLORENCE SCOVEL JEWELRY has refunded the cost of the sterling silver bracelet (stainless steel) Via paypal minus the postage costs, no contact with me or message, will never deal with this company again Trading standards will be alerted to the attempted con! THEY ARE STILL ADVERTISING THIS as a sterling silver bracelet but it is stainless steel, they have blocked any me from any further lines of communication AVOID FLORENCE SCOVEL JEWELRY AT ALL COSTS THEY ARE NOT TO BE TRUSTED
Answer: Scovel is not worth the aggravation.
Answer: There is no phone number you can only reach them by email. [email protected] This company sells junk. Everything breaks and all they will do is offer to replace it.
Answer: As most of the rubbish they sell is made in China and comes in a plastic wrapper, I would say no. In addition, they have one of the worst customer service on the planet and if you have a problem they will not deal with it for months. Avoid these people like the plague and go to a proper jewellers that will give you value for money and the genuine article that the recipient will not be disappointed with
Answer: Return it
Answer: Don't expect to receive your order. Its a total scam, sorry but i hope you used Paypal
Answer: Look elsewhere for what you want unless you are a gambler. The either don't get the merchandise, it's junk or if you are lucky you get it and it is decent. I would shop some where else.
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