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Flippa.com

1.8

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Flippa.com Reviews Summary

Flippa.com has a rating of 1.8 stars from 139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flippa.com most frequently mention customer service, personal information and negative feedback. Flippa.com ranks 5239th among Business Services sites.

service
42
value
39
shipping
27
returns
28
quality
38

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District of Columbia
1 review
11 helpful votes
Follow JP L.
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Flippa has caused me to lose not one but two nights of sleep. As someone based in one the hardest hit Covid l9 areas who has sick loved ones suffering from it, the last thing I need is more stress heaped on me. We're suffering here in America.

I see that I can upload photo proof here which is great compared to trustpil0t.

After being a verified seller with 100% perfect feedback for over a year, I was banned by flippa.

The reason given was incorrect. When faced with this information, Flippa came up with new reason and tried to make me look shady INSTEAD of apologizing.

So in the midst of a very scary Pandemic where the whole world is incredibly stressed, Flippa creates strife instead of appreciating the FEW honest sellers like me on their platform.

Update more shortly.

Date of experience: August 5, 2020
Australia
1 review
4 helpful votes
Follow Josh S.
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They take your credit to verify your credit card and do not pay you back as they promise. Absolute fraudsters.

Date of experience: July 22, 2020
India
1 review
3 helpful votes
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Flippa not deleting classified listings even those which arent listed in the first place. A domain wasnt even listed on flippa and was pending verification, they didnt publish it, but when you delete the domain, it creates a page saying, classified cancelled.
Its hypocrasy! They are not allowing to delete domains
If we can give negative rating, the better.

Date of experience: May 7, 2020
Flippa S. — Flippa.com Rep
over a year old

We have reached out to this user to try and resolve any issues and have unfortunately not heard back. Flippa always wants to help our customers list their assets for sale.

Pennsylvania
5 reviews
17 helpful votes
Follow Jihan F.
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Flippa.com is a house of scammers who are originaly from South Asia and they are professional scammers who sell copy right violated apps and websites and they sell the same copy to hundreds of victims and they provide the apps with no source code and keystore password and Google will suspend the app or the website eventually and when you try to Lodge a dispute flippa.com will till you sorry, deal with PayPal where they will also tell you sorry, your purchase is not covered under pay pal policy. Do not buy the apps or websites as these south Asian sellers stole a copy and illegally distribute it and Google will suspend it.

Date of experience: April 17, 2020
Flippa S. — Flippa.com Rep
over a year old

Hi Jihan,
We have looked at the apps that you purchased and each seller did note that the apps were reskins and not original, we encourage buyers to ensure they do full due diligence on any goods they may be interested in to ensure they fully understand what is being sold and any risk associated with that. We do not see how you were scammed given the sellers noted the apps were reskins and not original and the actions of a third party site as the Play Store are out side of our control or the sellers and you took on any risk when purchasing the goods.
We appreciate that you have had a bad experience with goods purchased and we are sorry to hear that however we do provide a wealth of materials in our support area for buyers and sellers to make use of to understand how Flippa works as well as tip and help on staying safe to avoid issues etc.

Flippa Support

New York
6 reviews
38 helpful votes
Follow Pissed O.
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I bought an app that the seller claimed was making $500/month on average. I followed the sellers marketing techniques as stated. 30 days later the app made less than $3! On the listing he had proof of revenue which was fraudulent/fake! Flippa doesnt care to verify income claims. Flippa hasnt responded to me. Paypal refuses to refund my money. Stay away from Flippa!

Date of experience: April 13, 2020
Arizona
1 review
2 helpful votes
Follow D G.
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I was linking to my website for sale on Flippa and asking people to go there to see the details and maybe make an offer. Then someone I sent there via a link told me he was not allowed to read much about my site unless he opened an account, which he was reluctant to do. I am sure a lot of visitors (likely the vast majority) don't want to open an account to simply look. I would not do it myself if it's required.

This is a huge negative in my opinion which I am sure a lot of sellers have not thought much about or considered to be a negative. If i am paying $65 a month to list there they have no valid justification to seriously restrict the number of visitors who can look at my listing in detail.

Without an account the Flippa.com site visitor can only view short and insufficient info about the listing. When I asked their (very slow) support why the restriction all they would say is that's their policy for many years and it will not be changed and refused to answer the question about the reason why.

Date of experience: December 20, 2019
New York
1 review
8 helpful votes
Follow Mike G.
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They are happy to take you regular fee and do nothing in order to get you buyers, because the next step of this scam is to pull more money out of you to get your listing "promoted". Classic ripoff. They should be shut down for good, but hopefully they'll just go out of business eventually when enough people realize what a joke this service is.

Date of experience: November 21, 2019
California
1 review
7 helpful votes
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I have sent numerous messages to flippa support to get my refund from escrow. I cancelled this sale and put in a dispute and have not heard anything

Date of experience: October 11, 2019
South Africa
1 review
10 helpful votes
Follow Nizaam W.
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So true what i read from most buyers here. I had the same experience spent $10K to realise that all the sellers had fake revenue claims

I wont be surprised if Flippa is in on it as I find it very hard to believe that there are only positive reviews on their site and they have managed to dominate the page 1 search results relating to filppa reviews

Date of experience: October 7, 2019
Tennessee
1 review
8 helpful votes
Follow Steve H.
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Sellers/Buyers Beware: After selling an internet business through the Flippa Escrow service all of the sudden the customer service stopped responding 5 days ago and I have not received the funds from the sale finished two weeks ago. Not sure if Flippa is short on cash and needs to dig into the proceeds from the escrow accounts or what? Beware... Beware... Beware... Beware... Beware... Beware... Beware...

Date of experience: September 10, 2019
Malaysia
2 reviews
4 helpful votes
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Bad customer service
September 2, 2019

I buy a site to seller who looked serious 10 years old, 100% positive opinion. The site was 4 months old and would generate $ 3000 on average, it was very interesting. The seller promises to provide his own facebook advertising method. What I had is not the same thing, the seller has to delete the customer database because after him it's forbidden, he provided me facebook training found on the net and it dates from early 2018. The seller did not provide me these old advertising, so I do not know how he generated money during the 4 months. For me it was useless to keep the site. So I decided to give it back. This is where the problem starts, to make the referral on godaddy, it took 2 weeks. He claimed that the back link did not work, I had to contact godaddy about a dozen times, for nothing. So I decided to create a second godaddy account and try to send it to the new account, and everything works, so I send all his flippa, and the seller, and magically the return walk. Now that the seller has received the domain, he is no longer responding. And two days later I get a flippa mail that has suspended my account and close the dispute, saying that the seller has to prove that he will repay me! Unbelievable! I lost $ 1000 for nothing

Date of experience: September 2, 2019
California
1 review
2 helpful votes
Follow Faheem i.
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Usually, the thing is that the people that are not happy with the service make an extended effort to write a negative review for the service and happy people don't really bother.
Anyway Flippa is a great service, Just made a clean transaction and the process was smooth through Flippa Escrow. Yes they deducted their 10% (Success fee is on the higher side) but overall really a good platform considering the alternatives.
Support is a bit slow and you have to be good at what you do so not don't get scammed, but this is the deal with the internet overall, you got to be smart enough with any sort of transaction over internet. Flippa is legit and a great service.

Date of experience: July 11, 2019
India
1 review
5 helpful votes
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There support is quite bad. I have done one sales for more then 27 days, ask then to solve the issue with id versification there support team not even reply fore more then 15 days and not able to solve the issue due to which sale not able to complete ticket id:- *******, *******,*******

I try to contact all way but there team is not even checking the ticket for more then 15 days. Do thing after this any one will use it even after sale they not able to solve the problem i am facing due to which the sale not completed

See screenshot http :// prntscr [.] com/obyhxs hope flippa team will see this and do some solution

Date of experience: July 8, 2019
GB
1 review
10 helpful votes
Follow Chris W.
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I had an issue with a bidder and the small print with their "policies". Customer support demanded I send my Passport photo to identify myself (what an insult) and "Maybe they might get around to reviewing my account suspension because I didn't want to sell my own website to scammer bidder. F*ck that annoyed the hell out of me. Oh yeah their fees are outrageous. I will send the support an photo I. D all right- of my anus!

Date of experience: April 18, 2019
California
1 review
7 helpful votes
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Flippa doesn't protect buyers from scammer sellers as they don't do a thorough check of the listed revenues and expenses. After the auction, I found out the seller, Mark Cambridge, omitted expenses related to freelancer fees from his P&L statement. Later on, I caught the seller inflating income numbers due to commingling of assets. Flippa support was not much help either as their advice boiled down to "I would direct you to Mark for any further questions or assistance you may require or questions you may have regarding the goods." In the end, you are screwed as the buyer that spent money on a site that was less than you expected with no recourse to rectify the situation. Please keep in mind that Mark is someone that described himself as a "trusted seller" in the auction. LOL

However, not all experiences at Flippa are negative. Another auction I won met all of my expectations and the seller was honest with all of the assets and not intentionally hiding anything unlike Mark. My advice to Flippa buyers is to be very careful who you decide to buy from and do not let the seller bully you into releasing the money too early without inspecting everything properly and asking several probing questions.

Date of experience: April 8, 2019
Australia
1 review
11 helpful votes
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Scam websites
December 5, 2018

Perfect place to buy scams, or cookie cutter sites/apps that don't make anywhere near as advertised.

Date of experience: December 4, 2018
Flippa S. — Flippa.com Rep
over a year old

Hi Sydney,

Thanks for leaving us a review.

We have a large number of unique and high-quality websites and apps that have been generating significant revenue for many years. We also have newer assets that might not be generating revenue. With Flippa you have a variety of options and you can choose the business or asset that's best for you.

If you see any app or website that you suspect may have overstated their revenue or you believe them to be fraudulent, you can use the report link found on every listing page to notify us or send us an email at [email protected] and we'll immediately launch a full investigation. We take the security and integrity of our marketplace very seriously.

Regards,
Xavier W.

GB
1 review
5 helpful votes
Follow Hemal P.
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If you happen to be lucky, you may get a good purchase from Flippa however most of the sellers on Flippa are selling bogus products. If you happen to purchase one of these products from dishonest sellers, Flippa will refuse to help and will always close the case in sellers favor as they have a vested interest in the fees.
*A tip - never use Flippa Escrow, you will never get your funds back if there is an issue. It's best to use the real Escrow service or PayPal. If there is an issue you may have a chance to claim chargeback.

Date of experience: November 12, 2018
Flippa S. — Flippa.com Rep
over a year old

Hi Hemal,

Thanks for your open feedback, it's through such comments that we can identify areas needing improvement and also deliver specific assistance.

If there are any issues or concerns with a purchase, our open and fair dispute process ensures a full impartial review of the situation including thorough communication involving all parties. If you feel that this has not happened, please contact me directly and I will personally review the situation.

Flippa Escrow is actually a very secure escrow payment method where funds are held whilst you review your purchase. These funds are only released after you confirm receipt and quality of everything you expected to receive as part of the sale; and after you explicitly select to release payment to the seller. This process ensures that you have time to fully review everything prior to your payment being released to a seller; and if there is a problem, you can raise a dispute directly with us whilst funds are still securely held in Escrow. This will enable a full refund if there are issues with a sale.

If you have experienced issues with Flippa Escrow, please reach out to me directly and I will immediately look into the matter as a priority.

Regards
David Cornford
Head of Marketplace Operations

Brazil
1 review
6 helpful votes
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In a nutshell - dont use Flippa! I sold my site on Flippa and have been appalled by the costs and fees they charge in relation to the service they offer. Flippa now have enough competitors and if you dont want all your hard work going into Flippas greedy pockets, I suggest you use someone else. I wish I had.

Adding up the amount Flippa took from the sale of my site including listing fees, transactions fees, commission fees, it added up to nearly 25% of the total amount the site sold for. 25%! That is just stealing. I understand that they provide a platform to sell sites but their marketing is misleading and their service is awful, and 25% is just too much. Who takes 25%? Not even trading platforms or estate agents.

For the premium listing they say theyll feature your site on their homepage and in the newsletters. But if other sellers have bought the premium listing as well on the same day, your site will only be on the homepage until its pushed off by other sellers who have just paid. My site was listed on the homepage for around three hours! Then it was pushed to page two, then three, then four and into the void within a day or two. That was not worth paying $249 for!

I value the site I built and its quality and Im not surprised it sold at auction at a good price. And it would have sold equally well on Flippas competitor platforms (theyre easy to find). So in hindsight I regret using Flippa. Nowadays theyre nothing special.

If you are looking around now for an auction platform to sell your site or app, read all the reviews on Flippa, check out their competitors and make a good business decision. Flippa is not the default option by far and theyre massively greedy.

Plus I know of people who have complained and had their listings taken down, just like that.
Avoid Flippa people! There are other good options out there and you dont need to just give your hard earned money to Flippa in this way.

Date of experience: August 30, 2017
New York
1 review
8 helpful votes
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I don't rush to judgement, but after 5 months of pursuing credit card appeals and seeing Flippa's silly responses, incomplete information, and flat out lies, I have to agree that they must either be sponsoring fraudulent ads, or they simply do not care. I am surprised a class action lawsuit has not been claimed... stay away!

Date of experience: August 1, 2017
New York
1 review
6 helpful votes
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Sick scam artists
June 22, 2017

* is an abusive bully. The other reviews don't lie. He automatically sides with steady-selling-con artist sellers, and claims you're a liar if you file a complaint with paypal. He also says a particular seller was just *frustrated* if he sends you verbal threats. This seller called me a *big liar* and said he would sue me for defammation of character because I disliked his low quality duplicate saturated sites that he's sold to thousands of people. I'm relieved I got my money back. He has been selling these particular cookie cutters since january of 2017 and will "stop" selling once he runs out of inventory. (Yeah right). 2 months ago a prospect asked how long he would keep selling and he answered "2 more weeks." Ummm. It's June now. He receives negative feedback every other day which flippa removes. I asked flippa why this is allowed after they originally told me it wasn't possible to remove negative feedback, and they screamed at me in the email. If prospects ask about potential penalties based on duplicate content or general inquiries, instead of answering any questions the seller will snap to just not bid. I'm scrambling the name of this "sweet" individual: *

*Personal information redacted by admin

Date of experience: June 22, 2017

From the business

Flippa is the entrepreneur’s marketplace, where you can discover new business opportunities. We are the world’s number 1 destination for buying and selling online businesses.


flippa.com
Founded in 2009
Melbourne, VIC, Australia