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Flipkart

1.6
flipkart.com

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Flipkart Reviews Summary

Flipkart has a rating of 1.6 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flipkart most frequently mention customer care, delivery date and return policy. Flipkart ranks 604th among Marketplace sites.

service
414
value
396
shipping
393
returns
382
quality
377

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Jaspreet S.
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The delivery service is very worst. I canceled my order 2 times because of not delivering my products.
I want to give a rating of only 0 star to Flipkart

Date of experience: August 13, 2023
India
1 review
0 helpful votes
Follow Mahesh Varma P.
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Worst service
August 12, 2023

Actually I want to give 0 rating as I don't find I am giving one. The worst customer care and delivery services

Date of experience: August 12, 2023
India
1 review
0 helpful votes
Follow Sonu K.
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Flipkart is very cheap
August 11, 2023

Please don't purchase any product form flipkart. They delivered damaged product and not return this after many complaints.

Date of experience: August 11, 2023
India
1 review
0 helpful votes
Follow Hussain R.
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Nothing phone 2
August 10, 2023

I order a nothing phone 2 from Flipkart on 3rd August 2023 after applying an exchange and the order is a prepaid one. I have not received the phone after 5 days. The delivery date was 5th August. As it is an exchange I backed up my data and did a factory reset on my device, now consider backing up 128 GB of data and not receiving your new phone so all your existing data becomes unusable and all you have to do is wait. Pathetic service to be honest Amazon is much better in customer experience. Also I placed the order via credit card and converted it into EMI my bank has already charged me but I have not received the device yet. Not sure even if I receive a refund it will still have a gap of around 2000 rupees and that to for the device I haven't received. I don't know how to justify this to my bank because of sheer carelessness of Flipkart

Date of experience: August 10, 2023
India
2 reviews
1 helpful vote
Follow Subhash C.
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Purchased an earrings from Flipkart which is damaged, when I requested for return the product, Flipkart informed me return is not possible, they informed me to keep the damaged product, totally disappointed with Flipkart, I won't purchase any item from Flipkart

Date of experience: August 3, 2023
AE
1 review
0 helpful votes
Follow Mohammed Ali A.
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Very Bad Service.
July 29, 2023

Very Bad Service. I was purchased a try cycle from flipkart.thedelivery the item one day late.the are delivery to me a defective try cycle. I was complaint the same day. The are sending message every day. And the say we will come today to take back the item. But not coming. Until 7 days the not came. After 7 days the are saying. Only 7 days the return policy period. It is finished you cannot return the item.the cancelled my return policy. Then i send again messages. The are replay for every messages. We will call you. But until now i didnt get a call. I t was one of the bad experience from flipkart.

+1
Date of experience: July 29, 2023
India
1 review
0 helpful votes
Follow Malavika d.
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Waste company
July 29, 2023

Will not deliver in given on shown time
They will just postponed the dates
Worst service
Not at all acceptable
Have you choose other online hopiings

Date of experience: July 29, 2023
India
1 review
0 helpful votes
Follow ganesh v.
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Not safe
July 28, 2023

Not giving response very waste website not working some products problem some products not used proper information

Date of experience: July 28, 2023
India
1 review
0 helpful votes
Follow Kamran S.
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Third class service,third class delevery boy,third class call centre person,entire flipcart team third class

Date of experience: July 26, 2023
India
1 review
1 helpful vote
Follow Abdul H.
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Sir I just placed some similar order of grocery from flipkart on 23rd july, I didn't received two products lifebuoy and boroplush soap, confirmed with delivery boy at 9 pm, he said, morning will give me another boy, I still haven't received two products, so you tell why you didn't deliver all at once. Why did you go and order third party, either your delivery boy is a thief. Otherwise your distributor is a thief.

Date of experience: July 25, 2023
India
1 review
0 helpful votes
Follow Yaswanth K.
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Dont choose it
July 24, 2023

Want a worst services choose, 1 day will updated to 6 days for there self,for 50 km the delivery time is 6 days for logistics so want to waste time choose this and the flipkart dont proved you delivery to be fast they do it in delay it more

Date of experience: July 24, 2023
India
1 review
0 helpful votes
Follow Abbas N.
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Bad experience with flipkart. I booked a Vivo T2 phone with prepaid mode. But phone not delivered to me bcz of OTP not received from partners. And the executive also not supported any more.

Date of experience: July 24, 2023
India
1 review
0 helpful votes
Follow Yajna P.
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I booked the product by seeing the delivery time. But last moment these people changed the delivery time. Waste service by flipkart...

Date of experience: July 22, 2023
India
1 review
0 helpful votes
Follow Jayakrishnan P.
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I brought a whirlpool 330 litre three door
The product delivered on 09/06/2023, installed on 13/06/2023 has transporting damages bottom, that is not visible, the right side legs pierced and have right side bend - whirlpool assistant installed it and after one week usage I observed leakage airflow through the bottom right side of the vegitable tray, thus condensing of water, that flow to the floor, I am not a technician, thus the Flipkart has full responsible, since I pay full amount to Flipkart. The issue I raised to whirlpool, servicer came and by cloth Wipeout water/mist, then after verification tell ok, I report the damage to servicer, he said it not covered in warranty, till the above defect /issue continues. Flipkart and it's seller has to be replaced or solve the problem/issue, since warranty covers only manufacturing defects, and technical issues, continuous chatting and calling with Flipkart assistant they continuously direct to contact whirlpool service warranty, then post notification your issue resolved, thus their responsibility is over, this way both Flipkart and whirlpool clearly clean their hands. I think that this three (Flipkart, seller, whirlpool) gaming a drama before me/customers, they cleverly cheated poor customers/me, who hit the goal I don't know. L am a customer investing my own hard earned money, in their view if any damage you make it/suffer, thus all of my friends, you cannot fall in this online flopy platform traps by showing lowest prices, either they ship damage items nor they have no responsibility to the product they delivered, thus I request all of my friends to purchase any products from nearby shops by viewing thoroughly, and the shop holder take the responsibility to safe transportation and installation of product, we don't worry for its maintenance even the price is slightly higher.

Date of experience: July 21, 2023
India
1 review
0 helpful votes
Follow Nona g.
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I've never come across a more deplorable online website. From the minute I tried logging in, I started facing issues. The deals were not clear, the customer support not provided. I only ordered from them because I wanted to get a google pixel phone, and UNFORTUNATELY, they are the only selling partners, else I would've NEVER ordered with them. After ordering, the delivery has been a pain. Their customer support is absolutely terrible - with no facility to connect over a call, and the messaging center being very poor with their responses. Overall, a PATHETIC experience with the site! I will NEVER order from them every again!

Date of experience: July 20, 2023
India
1 review
2 helpful votes
Follow Enquiry N.
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''''''''''''''(+) Flipkart customer care enquiry number +91.74,396,648,26 // order return policy payment refund request issue call now +91-74,396-648-26 solved,,,,, all shopping regarding and delivery issue solve (+I+)

Date of experience: July 18, 2023
India
1 review
0 helpful votes
Follow Jennifer P.
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I frequently use this site, and ever since I made my first transaction in 2009, trying to contact their customer care has been a headache. Every customer support agent is unpleasant, haughty, and has little to no understanding of their job. They won't arrange a callback if I ask for a manager; I'll have to make another call. What is the outcome of my initial call or the time I invested in it, then? Why do customers need to call back so frequently? To the clients' great surprise, they do not have an email address or nodal office information. I will need to call the customer service number again for anything. I doubt that the proprietors of Flipkart even give a damn if users cease using their website. Many of our problems remain unresolved. Absolute crap. Very, very, very unhappy customer.

Date of experience: July 13, 2023
India
2 reviews
1 helpful vote
Follow Dinesh B.
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Had purchased a induction electric COOK TOP. On 26/06/2023 I got delivery. On 11/07/2023 there was a blast while I was cooking. It is a 2000W device and I was cooking at 240W but still there was a blast from inside the device so the glass broke into tiny pieces and it scattered all over on the platform. They say that it is a physical damage but it is actually some manufacturing damage. They are not ready to help me, It is a 1 year warranty device. No replacement nothing they say.

Date of experience: July 12, 2023
India
1 review
0 helpful votes
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Worst customer support
July 13, 2023

Flipkart has the worst customer support. They will just support you in telling what is already there in your app. No value addition. My 2 products went missed by logistics partner but Flipkart did not provide any remedy.

Date of experience: July 12, 2023
India
1 review
0 helpful votes
Follow Priyanka r.
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Poor app
July 11, 2023

I requested to customer care to transfer my flipkart wallet money in my account and they blocked my account and didn't even transfer my money and whenever i am trying to coordinate with customer care they are legends they cutt my call in the middle and i did the same call me back request again what the $#*! is going on this i don't care i'll never shop again from this app but i want my money back you cheaters

Date of experience: July 11, 2023