logo

Flipkart

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

business logo of Flipkart

Flipkart

1.6
flipkart.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Flipkart Reviews Summary

Flipkart has a rating of 1.6 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flipkart most frequently mention customer care, delivery date and return policy. Flipkart ranks 604th among Marketplace sites.

service
414
value
396
shipping
393
returns
382
quality
377

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Hardik M.
Unfollow Hardik M.
Share Review
Report Review

There services are very slow. They deliver defected products... even I call there customer care 3 times still my issue is not resolved. After all this they were not doing replacement which is written in their policy... Worst online shopping app I ever used!

Date of experience: September 24, 2017
India
2 reviews
5 helpful votes
Follow Benny G.
Unfollow Benny G.
Share Review
Report Review

Satisfactory products
September 18, 2017

I have ordered many product from Flipkart and didnt find any issue. They have nice return and refund policy

Date of experience: September 17, 2017
India
1 review
0 helpful votes
Follow Namit M.
Unfollow Namit M.
Share Review
Report Review

Pathetic Customer Support
September 12, 2017

Pathetic Service by Flipkart. They were sounding like a taperocorder then to provide a convenient service to their customer.
I bought 2 phone from flipcart lenovo and elite and both were having same issue,, heating problem was there. They replaced my lenovo with the other one and when i complaint about it that i am facing the same heating issue then i was told thar i have to go to the service centre for the correction as they dont have the policy to provide service to their customer more than one time.
And 5 days back i bought the elite phone, i faced the same issue and this time i myself initiated and said kindly refund my money in my wallet so that i can buy something else from flipcart only they refused for the sake of their policy and said its not policy u will get one time replacement only and that too their are not ready to give an assurance that the replace product will be satisfied or not. If not then i have to go the service centre only.
And started sounding like a tape recorder that "its against our policywe cant help you in this".
I will not suggest anyone to buy anything from flipcart as there are better sites who provides better service to their customer, no matter what is the default.

Date of experience: September 11, 2017
India
1 review
0 helpful votes
Follow Nilesh S.
Unfollow Nilesh S.
Share Review
Report Review

Please Don't Purchases products from Flipkart.
Look at this... Thia is my lenovo k6 power temperature report.
I had requested for replacement but jeeves technical had make wong submission about this report after 5 days of my replacement request so now my replacement policy has over and Flipkart said now you want to go for service center.
My contacts number *******383 and mail id *******@gmail.com

Date of experience: September 7, 2017
India
1 review
0 helpful votes
Follow Michelle J.
Unfollow Michelle J.
Share Review
Report Review

For Good time Sake
September 2, 2017

I always get products ordered from Flipkart in a good manner. If quality is bad or something like that. The return feature is good

Date of experience: September 1, 2017
India
1 review
0 helpful votes
Follow Devi A.
Unfollow Devi A.
Share Review
Report Review

Good product
September 2, 2017

Good product and fast delivery and it has a really long lasting golden glow very good products compared to other online apps

Date of experience: September 1, 2017
India
1 review
0 helpful votes
Follow Rajdeep G.
Unfollow Rajdeep G.
Share Review
Report Review

Want to keep you informed that I have purchased Levnovo Phab 2 plus from flipkart last week. I have paid the money online. When I have received the phone I found that its not working properly and its getting hanged every now and then. I have put a return request and later on one phone mechanic came to my house (His number is **************/*******586) and he informed me that there is a problem with the phone and that need to be sort it out. I am attaching the slip which that mechanic asked me to sign along with the photograph of that mechanic. If you check the slip its clearly mentioned there is some problem with the phone.

Later on when I have called flipkart they have said they can not process the return neither they are ready to give refund and asked me to contact Lenovo service center. I have asked that there is a problem with the phone flipkart have to look into this but the customer care executive named Mr. Subham informed me that they can not help me any more because the phone mechanic has informed flipkart that the phone is working fine and customer is happy.

I am a old customer of flipkart but I never thought flipkart will treat me like this way after paying the money where I have all the substantial proof.

Date of experience: August 30, 2017
India
2 reviews
0 helpful votes
Follow yashna j.
Unfollow yashna j.
Share Review
Report Review

Self satisfaction
August 28, 2017

Flipkart is an online shopping site. There service is really good. I ordered a stuff which was good but i didn't liked the fitting so i have to return it and they came next day for the pick up and and got my refund in few hours. It was really happy with the service they provide and they got a lot reasonable product for you whether its you or your house anything they have it and a reasonable price.Do try flipkart its amazing.

Date of experience: August 28, 2017
Australia
1 review
0 helpful votes
Follow Sachin M.
Unfollow Sachin M.
Share Review
Report Review

My brother ordered a Phone with them on 7th August which later he cancelled due to more good offers on other sites. Its been a 20 days after that no refund has been issued yet. Upon chasing many a times, what strange got to know that the seller has not issued refund so flipkart can't do anything in that Really? What it mean sellers on Flipkart are on Top and the Boss and Flipkart is just a kind of shoe to them which they can easily wore and remove. Come On Flipkart, be responsible and accountable.

The Seller IndiFlashMart is the one I am talking about. We were told last time that we will get our refund by 20th August 9Pm but now its 25th August no response yet. Customer care people are even worse and they copy and paste always. From the system they sitting. They have learn one thing to say" Sorry but your refund will be initiated soon and we have no more Information". Really a worse shopping experience. A big co. Like Flipkart how playing with customers money.

Even though tried to speak with Seniors who never be available on phone to speak as they never have time for answering questions about where is people money? The bank has even started charging EMI for the same Item which never bought originally. Still chasing with Flipkart but no answer yet.

I would say one thing better not to buy with them if you also don't want to be involve in this type of Scam. Flipkart and their sellers are part of this Scam. They many a times sent wrong products and even soap for Phone which I heard and saw in news.

They have mentioned in account order page of Flipkart that " issue Resolved" but no money has been transferred yet.

Be Careful Guys. Save your Precious Money.

Date of experience: August 24, 2017
India
1 review
0 helpful votes
Follow Kajal g.
Unfollow Kajal g.
Share Review
Report Review

Very very bad site
August 24, 2017

I ordered something and I was want my order in 2 days I called them but after two days says that you do not call me and and you do not get any enquiry about your order.
Very cheap site

Date of experience: August 24, 2017
Australia
1 review
0 helpful votes
Follow Ratika D.
Unfollow Ratika D.
Share Review
Report Review

Hi i ordered something on flipkart, the worse part is payment got approved and the customer exe said yes we have recvd the payment but still order is in my cart and no order was placed... tried 5 times they said we are resolving his issue, again and again same thing... pathetic service please don't buy anything from flipkart

Date of experience: August 20, 2017
India
1 review
0 helpful votes
Follow Deepak r.
Unfollow Deepak r.
Share Review
Report Review

Cheating website,,
August 19, 2017

Flip cart is a fraud website, they are cheating the people. I was purchased one laptop worth RS *******, when I was open the box seal opened all ready, and old box, ofter opening the box laptop display damage and laptop was dead, I was charged full and then also no react, I was requested to refund but they don't agree with return, they said only our technician will come and check the product, but no technician come till here, 4 days over, I was called them several times but response is same, they not our favour. I was requested them begged them but not changes in their answer, but now a days flip cart is a big scamming website, they are playing in the peopls emotion and needs, pls don't buy anything from Flipkart, it's a fake fake fake...

Date of experience: August 19, 2017
California
2 reviews
3 helpful votes
Follow Richa J.
Unfollow Richa J.
Share Review
Report Review

Good
August 18, 2017

Good service and help to tracking and all thinks to lot. Thank you for supporting team, Flipkart best online shopping

Date of experience: August 17, 2017
India
1 review
0 helpful votes
Follow Prem k.
Unfollow Prem k.
Share Review
Report Review

My experience is don't buy any smartphone from flipkart it may worse for you because i am suffering. First of all they will provide defected piece or something is missed in box like charger and they refuse to replacing the phone. There technician visit service are very bad they will not hear your problem.so dont think to buy anything from flipkart otherwise you will understand when you suffer.

Date of experience: August 11, 2017
India
1 review
0 helpful votes
Follow Mathew C.
Unfollow Mathew C.
Share Review
Report Review

I bought a mobile from Flipkar which was defectice. Upon requesting many times, they exchanges but the 2nd mobile also defective. When informed, they said the replacement is only once and suggested me to go to nearest service center to get it repaired. Please think twice to make business with such fraud company.

Date of experience: August 2, 2017
Washington
8 reviews
7 helpful votes
Follow Aris P.
Unfollow Aris P.
Share Review
Report Review

Not trustable
July 29, 2017

Details on ad pages are not matching product you will receive; worst of all, if you are an international shopper in India, you cannot use your foreign cards

Date of experience: July 28, 2017
India
1 review
0 helpful votes
Follow Pushpendra K.
Unfollow Pushpendra K.
Share Review
Report Review

I was calling/mailing to flipcart from day one for replacement my product as it has issue but no response and their customer case only missed call me, after that text me "apolizise for not being able to call you". They are not wants to replace the product. Even they are not mailed me, not mailed me. Very bad and pathetic service of flip cart. Never suggest to anyone to purchase any product from here. Have to complaint on consumer court. They are not serious about clients.

Date of experience: July 12, 2017
India
1 review
1 helpful vote
Follow Chandra R.
Unfollow Chandra R.
Share Review
Report Review

Worst service
July 7, 2017

I have order product on 29th june they promised me will deliver on or before 6th July but did not delivered. They didn't communicated delay, when I called them they are saying will delay another 4 days without reasons. More than 15 days they are taking to deliver. I am not sure how product once I receive then I can update about product.

Date of experience: July 7, 2017
India
3 reviews
0 helpful votes
Follow anjali b.
Unfollow anjali b.
Share Review
Report Review

I use to buy things online n i think Flipkart was very amazing site. I did not give you 5/5 because i feel delivery charges are little high. So please do something about it.

Date of experience: July 5, 2017
India
1 review
0 helpful votes
Follow Kuldeep K.
Unfollow Kuldeep K.
Share Review
Report Review

Policy
June 30, 2017

This site policy very bad Please do not purchase item this site this site defective item deliver nd replace item not return item

Date of experience: June 30, 2017