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Flipkart

1.6
flipkart.com

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Flipkart Reviews Summary

Flipkart has a rating of 1.6 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flipkart most frequently mention customer care, delivery date and return policy. Flipkart ranks 604th among Marketplace sites.

service
414
value
396
shipping
393
returns
382
quality
377

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Dhanesh T.
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Clear case of cheating
February 5, 2021

I have placed an order for Redmi 9 (Nature green, 64 GB) and the proposed delivery date was 04.02.2021. I have been waited for the item till yesterday (04.02.2021) after that I have seen the status like order cancelled. When I check with the customer care they told me that due to logistic issue order was cancelled also asking for the new order. When I have placed that order its rate was 7999, Now it is Rs 8299. So this is clear case of cheating by providing an offer to the cutomer and finding some idiotic reason for not delivering the item. Such a platform like flipkat this is not the good deal. I do furnish my dissatifaction against your poor customer delivery service and wrong committment.

Date of experience: February 4, 2021
India
1 review
0 helpful votes
Follow Rakesh K.
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Items missing in package
February 4, 2021

I am a Army person, I was order a smart watch maxed 162 on 31 Jan 2021 for Rs 3413 vide order id No OD************** however the same after reciving my order i was opened package and then i was seen items missing in package.

Date of experience: February 4, 2021
India
1 review
0 helpful votes
Follow hitesh k.
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I have been taking follow-up for my query since saturday but still they are not responding...
And issue gets resolved by themselves without solving / notifying the issue to the customer...

Hitesh

Date of experience: February 3, 2021
India
1 review
0 helpful votes
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Frod
February 3, 2021

This is to state that I ordered 3 shirts fr your company on 29th January'21 worth Rs 1099/-. I feel terrible to state that the products received were not the ones I ordered. So it's a request to either replace the order or refund the money.
P. S I am attaching the video file of the product received. Kindly look into that and oblige.
Regards
Kuldeep Singh

Date of experience: February 3, 2021
India
1 review
0 helpful votes
Follow karthick v.
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1 bluetooth purchasing from facebook mentioning for branded that's the reason ok with continue to the purchase. Arrived from 24th january. I get open the bluetooth totally scartched. I will call inform to the return policy. Flipkart Delivery (chennai Pooja Delivery Agency) Manager Santha kumar ok will collect to the kit for the Delivery persons. As of now 7 days completed. Call & informed to the manager Santha kumar many reasons telling Daily. Today picking a call from Sales Executive fight with me. Sales Executive telling how many people's am giving to help. Am not supporting to customers. U Directly contacted with Production Company. Kindly Requested Don't buying Online Purchase.

Date of experience: January 30, 2021
India
1 review
0 helpful votes
Follow Naveen Y.
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Flipkart service
January 29, 2021

Flipkart service is very useless. Despite being a plus member, they are also harassed. Their problem is not resolved for three to four months.

Date of experience: January 28, 2021
India
1 review
0 helpful votes
Follow Naveen S.
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Flipcrart
January 24, 2021

It is a good app to shop. We have to shop what we needed it is a best app. They are using low budget to shop

Date of experience: January 22, 2021
India
1 review
0 helpful votes
Follow Tapas S.
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I have just received the product only three days back. I just checked it for whether it is functioning or not, and it was working fine. I found it quite decent and user friendly on first look. Though I have not checked its accuracy, my readings are matching with my general readings. Let's see how long it works fine. Good thing is this comes with 5 yrs warranty. So u can use it with peace of mind.

Date of experience: January 16, 2021
India
1 review
0 helpful votes
Follow Anuradha R.
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Guys b careful while placing Orders on Flipkart. I bought a 6litre pressure pan from Flipkart which i got delivered on time but while agent came i handed over cash 600/- short n informed him to wait till i withdrew cash so i can pay entire amount of 2000/- on the way i got a link n paid for the product. Nowvi came to delivery agent he refused to give my money back n in the process i wrote to both Flipkart n their delivery agent to reverse credit of excess payment of 2000/- but they don't care really for their customers. Hence i lost 2k. So my cooker costed me 4000/ in place of 2000/- learnt a lesson to go buy from local shops then buy from cheats

Date of experience: January 12, 2021
India
1 review
0 helpful votes
Follow Aman v.
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Maine apna ek order flipkart se cash on delivery ki mera order 20 December ko mere home town m aa gya but delivery boy ne abhi tak nahi diya or bolne ka tarika bakwas fake commitment.

Date of experience: December 22, 2020
India
1 review
0 helpful votes
Follow Justus T.
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Flipkart has admitted having unauthorized sellers on their platform. The warranty promised on the Flipkart page is false. It could be as low as zero months and you'd get to know only when you try to register your product with the manufacturer. Flipkart is unwilling to help in any way so you will just be running from pillar to post for a resolution. Buy items worth the amount you are willing to throw away in case the product doesn't work. Better still pay 2-5% more at a shop near you to be sure you have a genuine warranty.

Date of experience: December 20, 2020
India
1 review
0 helpful votes
Follow Kush V.
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Never buy from Flipkart
December 18, 2020

Well when I got the package there were only 3 books but I ordered 8 books. I want to return it and get the money back. Please get this? Package back. I have the package packed in the cover and now I really don't want it. I have added my Aadhar card back and front. Now I think that this is sufficient amount of ID.

Date of experience: December 18, 2020
India
1 review
0 helpful votes
Follow Resham L.
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Was sent a completely different item, customer care keeps delaying, system isn't updated and they keep putting me on hold. Horrific experience. I shop a lot online but no shopping portal has been this unorganised.

Date of experience: December 12, 2020
Canada
1 review
0 helpful votes
Follow Aijaz M.
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I ordered 3 "Toy Joy Stunt360" through Order ID OD**************, amount to Rs. 1275/-. A package was delivered which had face masks instead of the 3 toys ordered. I reported "Wrong item delivered". A Flipkart delivery agent came back with the 3 toys but insisted to return 3 toys (already delivered according to him) and refused to take the face masks, and left without delivering. Now I get a notification on flipkart.com stating "Return not possible by Seller as per Return Policy". I have been a loyal flipkart customer since it's inception and feel sorry to see their quality deteriorate to such an extent. I couldn't even go past their call center executive to a senior person. Would flipkart except me to order again!

Date of experience: December 7, 2020
India
1 review
2 helpful votes
Follow Sathish K.
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Very Worst products
December 7, 2020

Flipkart selling very Worst & Low quality products in the name of Marq. Recently i bought laptop on this brand which is dead within one month & they are not providing any kind of services. Flipkart Stolen *******rs from me and they are doing forgery in online market. Flipkart will do a scam in very short time. Flipkart doesn't know how to earn money with efforts they know only robbery from Poor peoples of India.

Date of experience: December 7, 2020
India
1 review
0 helpful votes
Follow Ravi U.
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Horrible experience s
November 28, 2020

My footwear item was picked up for exchange and then the seller cancels it after receiving the exchange item Flipkart instead of refunding my money keeps on making spam calls 5 days in a row asking irrelevant questions so that I leave the issue out of frustration which I did eventually though i lost my money for no fault of mine Flipkart just fleecing customers

Date of experience: November 27, 2020
GB
1 review
0 helpful votes
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Pathetic customer service
November 26, 2020

They dupe customer and don't have an iota of customer service - delaying timelines at every instance and not keeping their word to the customer.

Date of experience: November 25, 2020
India
4 reviews
6 helpful votes
Follow Subrata S.
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I am frequent user of Flipkart for ordering products and even though some times it has the prices comparatively lower to others and great exclusive offers but usually the variety of products available and comparatively less too and over that there delivery is very bad because sometimes their deliveries can take up to 2 weeks.

Date of experience: November 24, 2020
India
1 review
0 helpful votes
Follow Samir M.
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I had ordered a Sat, 31st Oct with ordered number on OD************** and my product was supposed to be delivered on 3th November and so far i haven't received, I was assured delivery date of 3rd November, I have been following up since then and not getting any clear response from Flipkart.

Canceled my product without asking me

Very Very Useless Service
Very Very Useless Service
Very Very Useless Service
Very Very Useless Service

Date of experience: November 20, 2020
India
1 review
0 helpful votes
Follow gd s.
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The mrp of rs. 363 was written instead of rs. 167 of Dabur vatika hair oil 300g. Then discount of 32% was offered. 32% on 167 is rs. 113.6. I paid 245+ 60 = 305 rs i. E. 191.4 rs. More and rs. 138 more on mrp. So they have cheated the customer by providing fraudulent mrp.
They should mention the correct mrp and should give 32% discount on correct mrp of rs. 167.

Date of experience: November 20, 2020