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Flipkart

1.6
flipkart.com

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Flipkart Reviews Summary

Flipkart has a rating of 1.6 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flipkart most frequently mention customer care, delivery date and return policy. Flipkart ranks 604th among Marketplace sites.

service
414
value
396
shipping
393
returns
382
quality
377

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AE
1 review
0 helpful votes
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Long py
May 21, 2021

Worst experience, it's been 2 weeks and still my order is pending and my order is OD**************

Date of experience: May 21, 2021
India
1 review
0 helpful votes
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Very bad coustomer service and very bad product packaging, product are open in delivery. Dear friends don't order in filpkart

Date of experience: May 20, 2021
India
1 review
0 helpful votes
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No item in the delivery box empty see when the item arrives bee conscious when taking an online parcel, make a video during the parcel opening "open it" video important, if the parcel is open, do not bring it back order ID -0D**************

Date of experience: May 19, 2021
India
1 review
0 helpful votes
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To i am calling to totally 10:30 hours to E com service for my product delivery but delivery boy using bad language i am saying him regularly this is very urgent shipment for me please deliver it today any how but he had said me i am can't deliver this today because we have heavy load he said to me if you want call anybody so call him but I can't deliver it today and that he send me notification on my registered contact number delivery not possible due to customer refuse to accept this material why? Notification image add for reference to all flipkart customer.
Note: i am call 3 time on Flipkart help line number but shipment is not hand over to me at that time

Date of experience: May 17, 2021
India
1 review
0 helpful votes
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Pathetic Approach
May 10, 2021

Bought a TV worth 23k, received faulty unit I initiated request for replacement and waited around 15 days but no clue, even Flipkart was helpless to give me a date of product replacement. Finally had to cancel the order now I am waiting for my refund that only GOD knows if I will get or not.

Date of experience: May 10, 2021
India
1 review
0 helpful votes
Follow Smita C.
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Will never order essential services from them. Horrible experience. I had ordered a whirlpool fridge of 300 liters. After checking other sites. No price difference, the delivery was most attractive in one day. 29th April. I believed that and fell into the trap. Got ready in these covid times to keep my new fridge but in vain. After a day of anxious wait. I got a message product in delivery hub, but the delivery will happen on 5th May. I raised an issue. That attracted very sweet calling employees who kept apologizing and asking for feedback. The words are not of any use if the promises not fulfilled. I gave them a chance and decided to wait till 5th may. The message promptly came wait till 6th. Gave them one more chance and I get the message wait this 7th may. I was left with no option but to cancel, and feel cheated. When I cancelled it said we will deliver by 9th May! Are they playing the fool here.? My money is stuck with and wait to receive it now. If you are ok to wait endlessly with no value for money or time. Only then buy from them. Its never again for me. Just hope to receive my money back

Date of experience: May 6, 2021
India
1 review
0 helpful votes
Follow Aparna S.
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I joined them in January '20 making an account with twenty thousand rupees... they started cancelling my orders in the month of April giving the excuse that it was bulk order... but I was was ordering only one piece at a time... now they have blocked my account stating that my purchase is not for my personal use despite having around *******rs In my account... how can they decide what is for my personal use and how can they dictate a customer what to buy and how... they are fraudsters... dont deposit any money in their account... they will cheat you... their customer care services are of no use... worst app

Date of experience: April 29, 2021
India
2 reviews
0 helpful votes
Follow Shameel K.
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Had very bad experience after purchasing Whirlpool refrigerator online through Flipkart.

Purchased the product Whirlpool 325 L Frost Free Double Door Bottom Mount on 31st March. It was a gift to my brother in law for their home ceremony.
The product delivered on 2 April and installation done on 6 April.
On 10th April we observed the freezer not working and contacted services center on same day.
The technician turn on 13th April and told there was leakage in freezer gas tube. Till this my return policy with flipkart expired. Now flipkart is safe.
Now we are going through all the pain to get the part replaced, after struggling one week got call from dealer to bring the faulty Refrigerator and collect the replacement because the product is not purchased from them.
Why do we have to struggle for the product which
Not even used for a week and which is still under warranty. Online purchase is a risk, never purchase such thing online, go to direct dealer and buy.
The product worked only for 3 days that means it was internally damaged or refurbished.

Date of experience: April 21, 2021
India
1 review
0 helpful votes
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Delivery issue
April 20, 2021

Worst service maintained by flipkart, i have so many times facing delivery issue and sent the wrong products

Date of experience: April 19, 2021
India
1 review
0 helpful votes
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Product review
April 9, 2021

Great product! I loved using it so much I cannot tell you. It is so worth the price. Great product, amazing!

Date of experience: April 8, 2021
India
3 reviews
0 helpful votes
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Delivery charge
April 4, 2021

Delivery charge in flipkart some time is vary hard for us and other service like return are very easy and thankyou

Date of experience: April 4, 2021
India
1 review
0 helpful votes
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Products and services
March 15, 2021

All products in this is very good. If we find any product they also help us to find best product. Service is very fast, they deliver the product before expected date. This is one of the best app for shopping.

Date of experience: March 14, 2021
India
1 review
0 helpful votes
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Refund issue
February 25, 2021

Flipkart sell fake items n low grade items n miss on delivery and dont refund, dont buy on products on flipkart and you cant trust the f**king customer care they disconnect the call as they here the refund word

Date of experience: February 25, 2021
India
2 reviews
1 helpful vote
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Best seller
February 21, 2021

This platform is great. Here we can find anything which we need in our daily works and can order with great discounts upto 70%

Date of experience: February 19, 2021
India
1 review
0 helpful votes
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Poor return policy
February 16, 2021

Return is accepted but not picking up by delivery boy soo poor return policy amozon is far better than flipcart

Date of experience: February 16, 2021
India
1 review
0 helpful votes
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Cancellation of order
February 16, 2021

I have order for realme6i it was cancelled by the seller after 16 days contacted to filpkart saying to re order
Worst service

Date of experience: February 15, 2021
India
1 review
0 helpful votes
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Cheating bazar.
February 14, 2021

I am purchased a catwalk ladies sandal, that's really duplicate product, then I was open the parcel product looking very well. So I threw all packages including bill, after two days, I was just trial the sandel inner my home, The skin on the top of it was all gone.
When I called the company about this, they said they could take it back. But repeated two or three times, but they did not recover. Later they said that it could not be recovered. I can prove anywhere that this is really a duplicate item

Date of experience: February 14, 2021
India
1 review
0 helpful votes
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Fraud's Flipkart Company
February 13, 2021

Agar aap ne koi bhi product purchase kar liya us ke bad company warranty ke related aap ki help nahi karti he kyon ki ye company chor he plz koi bhi yaha se kuch bhi na purchase kare

Date of experience: February 12, 2021
India
1 review
0 helpful votes
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Regarding coupon
February 9, 2021

I got a message saying that Based on your recent Laptops purchase, as I do purchase a new acer laptop, claim FREE* 6-months Spotify Premium.
But the link that the message shared is not actually working like it says that 404 error and where is my coupon in flipkart coupons, please look in to that. Please reply to me my email address :*******@gmail.com

Date of experience: February 9, 2021
India
1 review
0 helpful votes
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Worst experience
February 8, 2021

Flipkart is not customer oriented... it is seller oriented company. Which give NO after sale service. Never buy from Flipkart... its fraudKart.

Date of experience: February 7, 2021