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Flipkart

1.6
flipkart.com

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Flipkart Reviews Summary

Flipkart has a rating of 1.6 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flipkart most frequently mention customer care, delivery date and return policy. Flipkart ranks 604th among Marketplace sites.

service
414
value
396
shipping
393
returns
382
quality
377

We monitor reviews for authenticity

India
2 reviews
2 helpful votes
Follow Safwan H.
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Never purchase furniture here, or anything
Waited for a month for a dining table set, order was delayed for 12 days after the promised date and then cancelled.
Reaching out to customer service or escalation team is impossible, they give callback but put you on hold and disconnect.
Incorrect information on the order details, says shipped a month ago at the end of the month the customer service says order is not shipped yet and seller doesn't have the product itself, after a month with wrong updates all this while.
Save yourself trouble and avoid shopping on this pathethic company.

Date of experience: October 28, 2021
India
1 review
0 helpful votes
Follow Subhomoy M.
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Very disappointed with Flipkart's service. I ordered one home theatre which is of very poor quality but I can not return it, they are providing only replacement of the same product the sound of which just sucks.

I want to order another product of the same brand at a higher price but I can't because of the stupid return policy of the seller & Flipkart. As if I will have to listen to poor quality music the rest of my life because Flipkart doesn't have the refund in their Return Policy.

Very poor service and this happens only in India, they do not care about their customers. I will suggest every customer out there move to Amazon from Flipkart for a better experience. Flipkart sucks.

Date of experience: October 28, 2021
India
2 reviews
0 helpful votes
Follow vivek s.
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Flipkart plus
October 28, 2021

Prime member gives you free shipping/low shipping rate plus membership to prime videos, it's paid membership.

Flipkart plus now providing such free shipping facility to their customer by providing Flipkart plus, it is free now

Date of experience: October 27, 2021
India
1 review
0 helpful votes
Follow Ravi K.
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I made an order of Rs. ******* on 9-Oct which was delivered by 13-Oct status but till 26th-Oct I have no status of my order. Flipkart has different- different lie excuses but not a single excuse comes True. Ekast is the courier partner of Flipkart then why are you giving me false excuses? Just for the purpose of fraud.

Flipkart showing different status of my order, Ekart showing different status, flipkart telephone operator telling different and useless backed team telling different status... This is really very big puzzle for me that what is TRUE or all are lie...

Date of experience: October 26, 2021
California
1 review
0 helpful votes
Follow Ayaz R.
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I have ordered a wardrobe of hometown from Flipkart and it never delivered to my house nor any Flipkart customer support helps me.
They don't call and send message tried reaching you and i have requested almost 10 times from every possible where and since last 10 days no one has contacted me for this issue.
Flipkart has scammed me for 17k inr and i have reported to police too.

Date of experience: October 26, 2021
India
1 review
0 helpful votes
Follow Santosh S.
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Raised plenty of complaints. Customer support is useless they don't provide a resolution are the reason for the Delay.

Date of experience: October 26, 2021
India
1 review
0 helpful votes
Follow Dharmishtha M.
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Flipkart bad service
October 23, 2021

Very bad and third class service
Very very poor and third class service of delivery and customer support as never delivered product on time as per thier commitment. Very bad experience and never give suggestion to buy any product on flipkart

Date of experience: October 23, 2021
India
1 review
0 helpful votes
Follow Ankur B.
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Flipkart customer service and delivery issues
October 21, 2021

@flipkartsupport

Hello Flipkart,

I am totally dissatisfied with your service and processes. Firstly I ordered this product (Little's baby diapers) on 7th Oct and the delivery date was 14th Oct and that was delayed by your side.
Which was again rescheduled on 21st Oct and now you have cancelled the order by your side without any clear reason.
And also you will be going to refund my money on 29th Oct as you mentioned. So you just make me fool for around 15 days for a single product to deliver and also returning my money after 23 days. If you are not able to deliver the product timely or you cancel the delivery by your choice then please don't take the orders. This is totally pathetic and disappointing. I Will not buy anything from Flipkart. Such a disappointment from Flipkart. If Amazon were there then surely they were gonna escalate and compensate with this kind of issue. For Your service I will give you ZERO star rating.
Also when I was trying to connect to your customer care then my calls were disconnected by your customer care team side, your customer care executives names were Richa and Adarsh who were disconnected my call without giving me any resolution. They had not even listen to me properly and just disconnected the call from their side without giving any proper solution.
If you are running your company with this kind of team members and services then surely you will loose your valuable customers.
Again I am rating ZERO for your customer service and delivery services.

Thankyou for your disappointing services and dissatisfaction.

Your Disappointed Customer,
Ankur

Date of experience: October 21, 2021
India
1 review
0 helpful votes
Follow Archana T.
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I order studio hair brush & L'Oreal proffessional series, I received the parcel after 15 days of my order placed, when I opened the parcel I didnt received horible products which I never ever order, After that Forward it for replacement for twice it's get cancelled by their side for the reason given stock not available, but still the time I didn't received my refund nor any communication by customer care services keeps my call on holding

Date of experience: October 20, 2021
India
1 review
0 helpful votes
Follow Imran K.
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Bad Service
October 19, 2021

Recently I have ordered a Huggies Wonder pant combo, on flipkart big billion day.
As the big billion day has gone so far, no response from team, I am taking a follow up with the team but no one bothered to get it delivered.
As I Have also complained on tollfree but they are disconnecting calls.
Pathetic service, it's all about to make a customer fools on big billion day.

Date of experience: October 19, 2021
India
1 review
0 helpful votes
Follow Farogh S.
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Horrible
October 19, 2021

This is the worst online experience that I had while buying the product, the issue is not with the seller or the product, my issue is with flipkart and the hollow promises they provide, they are totally inconsiderate of what and when people need something, from 3 days my product is sitting in gaya and on the final day of dilivery after many call, they assure me that my product will be dilivered to me and they automatically extend it by two days for dilivery siting logistics reasons. As God as my witness I won't be using this site for buying any product because it cost me my job interview.

Date of experience: October 18, 2021
India
1 review
0 helpful votes
Follow Madhusudhan G.
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Flipkart Order
October 18, 2021

Do not purchase anything in Flipkart. Today i have received my order and the color mention on the web portal is entirely different from what i have received. The seller is "Quality love" who is based out of New Delhi (a true bastard)... shame on Flipkart to have these kind of sellers...

Date of experience: October 18, 2021
India
1 review
0 helpful votes
Follow Saloni G.
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Worst delivery service
October 18, 2021

WORST...! WORST.! WORST...!
I have faced worst delivery service from flipkart. On 4th oct I had placed my order which was to be delivered on 13th oct but on 13th oct the expected date extended to 17th oct which itself should not done. On 15th oct the parcel reached the nearest hub(Yamuna Nagar)which is only 20km away from my home but on the very next day it was in gurugram again which is about 250-300km away from my home. I can't understand what the delivery service department is doing. Its 18th oct and still I haven't got my parcel yet. It was my first order from flipkart or may be the first and last order. Worst one.!

Date of experience: October 17, 2021
India
1 review
0 helpful votes
Follow sarthak a.
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Worst delivery services
October 17, 2021

Worst Services the delivery is never on time they are just greedy for there feedbacks and they dont understand the emotional feelings of the person and they themselves cancel the order and then put blames on you worst expereince ever.

Date of experience: October 17, 2021
India
1 review
0 helpful votes
Follow Naresh J.
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Flipkart se koi product mat lena plz customer
Chutiya bana te hai mare ko bol tha ki address change ho ja ye ga order palac ki aur customer care se bat ki
Bol address change ho jayag abhi chutiya flipkart chutiya bana rahi hai

Date of experience: October 16, 2021
India
1 review
0 helpful votes
Follow sudip k.
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Flipkart's return policy is very bad, even if the technician can't solve the problem after the technician's visit to any product, he will tell you to update one thing differently.
Flipkart's return policy is very bad, even if the technician can't solve the problem after the technician's visit to any product, he will tell you to update one thing differently.
Everyone has value for money, so please think carefully before cultivating. Otherwise you can shop from Amazon, very good service with return policy.

Date of experience: October 16, 2021
India
1 review
0 helpful votes
Follow Samyak S.
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No refund after nearly a month, Fake commitments.
October 15, 2021

Worst experience, i ordered the product on 22 september(worth Rs 3149) it was supposed to be delivered till 29 september, you told me on 30 September that the product is cancelled by Flipkart itself due to some delivery issues and the Refund will be paid within 2-4 business days.

From then I have contacted numerous times to Flipkart's customer care for Refund, every time after discussing the issue they promise to Refund me within 48 hours.

You are Promising to Refund me from 30 september, after numerous calls finally you committed on 8th october that the issue will be resolved Before 13 October...

Today is 15 october, your senior customer care employee after discussing the issue put me on hold for nearly 34 minutes, no reply nothing, is this the way you ignore your customer, Flipkart?

Date of experience: October 15, 2021
India
1 review
0 helpful votes
Follow S R.
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I ordered I Kall K43 Mobile, when I received I found the screen was damaged and I placed the exchange request. But the sellers (Flipkart) is asking that this is a duplicate/ fake brand, so they can't exchange. As I had already paid for this item. So it's mean Flipkart is selling fake electronic goods, and now not exchange. It is not about money, it's about trust, it's about faith, it's about some feelings/emotions. But Flipkart never understand. Flipkart only understand about money.

Really Amazon is much better than Flipkart.

Date of experience: October 12, 2021
India
1 review
0 helpful votes
Follow Praveen K.
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I just purchase an Thomson 9A Series 80 cm (32 inch) HD Ready LED Smart Android TV from Flipkart.com(Order ID OD**************) on 07th Oct. 2021, they don't install it till date, and even not return my money back. Please do the needful.

Date of experience: October 11, 2021
India
1 review
0 helpful votes
Follow Gaurav G.
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They do not have numbers to contact. Deliver date they show is yesterday and no one responded to my query. Never buy anything from them.

Date of experience: October 11, 2021