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Flipkart

1.6
flipkart.com

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Flipkart Reviews Summary

Flipkart has a rating of 1.6 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flipkart most frequently mention customer care, delivery date and return policy. Flipkart ranks 604th among Marketplace sites.

service
414
value
396
shipping
393
returns
382
quality
377

We monitor reviews for authenticity

India
1 review
1 helpful vote
Follow Raja S.
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I purchased a mobile from flipkart & though the brand issued a DoA certificate flipkart simply were negligent & wanted to avoid this issue & kept giving ready made answers so as I should get frustrated & forget the whole issue.
FLIPKART will not honor even brand DoA then what type of service & value add we get as consumers? In local store we can touch & feel the product & they take Ownership of after sales NOT DEFINITELY PATHETIC LIKE FLIPKART.

Date of experience: August 28, 2022
India
1 review
0 helpful votes
Follow Karthick S.
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Very slow of delivery
August 29, 2022

Nearly almost 25 days done i didn't receive my product and every time they are giving fake statement you will receive your product soon. They think customer are fool. They didn't take any action and they are telling us to go behind the nearest ekart place. This is the way they treat the customer. Very worst customer handling

Date of experience: August 28, 2022
Philippines
1 review
0 helpful votes
Follow Adbul K.
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The customer assistant is very approachable and very understanding, she also help me in completing my task! This is really legit look at my withdrawal today!

Date of experience: August 26, 2022
India
2 reviews
1 helpful vote
Follow Arvind K.
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Flipkart reviews are fake, they post only good reviews.

I was trying to post one 'one star' review but they didn't even let me submit it. Here is a screenshot - it says invalid input passed

Date of experience: August 23, 2022
India
1 review
0 helpful votes
Follow Saravanam S.
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Kindly refer to the above;

I sold my phone to Flipkart on their Sell-Back policy on 11.08.2022. They took the phone on 12.08.2022. In exchange for that, the guy gave me a small coupon on which it's mentioned that "Now sit back and relax! The amount in the form of FlipKart Gift Card* will be credited to your Flipkart Account in 24 hours" till date 23rd Aug. 2022 02.48 am not yet received any credit.

I have complained FlipKart several times but there has been no resolution from the company's side. Their helpline are not cooperating with me and delaying the matter day after day so i had to complain it here finally.

Every day I get a new message stating that your query is escalated to the concerned team they will call back and resolve the issue the next day between 09.00 am to 09.00 pm. Then the next day a new message comes with the date changed to the next day. This is repeated again and again for the past 11 days. (Dates told to me was 14, then 15, then 16 then 17, then 18, then 19, then 20, then 21, then 22, then 23, now also have the message for 24)

Also Daily I call Flipkart 3-4 times and speak to the customer service representative for more than 30 minutes at least every day. They give the same rebuttal stating that Escalation team will call back the next day

Looking forward for a resolution as soon as possible and a compensation for my time loss and harassment.

Date of experience: August 23, 2022
India
1 review
0 helpful votes
Follow neelam k.
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Fraud company
August 23, 2022

Plz don't buy anything through flipkart.
My money not refunded from 2 month. Plz don't do any mistake

Date of experience: August 23, 2022
India
1 review
0 helpful votes
Follow Navnit K.
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അയച്ച =*******_. *******. ഈ ഫോട്ടോയിൽ കാണണ ചപ്പകർ ഫതളർ 4-5 വയസ് jomput അയച്ചത് ചെറുതാണ് എനിക്ക് വേണ്ടത് വലിയ dress 10 വയന്റെ ജയും ട്ട അയച്ചു തരണം നിഷെ തന

Date of experience: August 20, 2022
India
1 review
0 helpful votes
Follow Rajendra M.
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I purchased moto g5 71and used 7 days after sound problem I informed to Flipkart but Flipkart is helpless for contact to Motorola

Date of experience: August 19, 2022
India
1 review
0 helpful votes
Follow Selva K.
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One of the worst ecom company. Supplies their own inferior product than the ordered one. Replacement took their own time after paid online. None of the customer service executive can help, every time you have to explains the complain history from the scratch for every executive.

Date of experience: August 18, 2022
India
1 review
1 helpful vote
Follow Vandhana M.
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Very poor services
August 18, 2022

If there is an option to give negative stars please tell me. Sharing personal experience - Wheat flour was delivered after 17 days of order and that too in a carton which had flour coming out of it. Highly recommend not to use Flipkart services even if for free! Rest is your choice.

Date of experience: August 18, 2022
India
1 review
2 helpful votes
Follow Rahul N.
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Absolute rubbish!
August 18, 2022

I bought A Micromax note in1 a mobile.

The front camera does not work within a month from purchase. Received used mobile from Flipkart (warranty screw stickers are damaged) so unable to repair it under warranty.

Dissatisfy with the product and service by Flipkart.

Adding feedback after 4 months- Full battery also getting a discharge in 2hrs.

Don't buy any products on Flipkart, very bad experience with customer support, they directly denied accepting the defective product.

Date of experience: August 18, 2022
India
1 review
0 helpful votes
Follow Dhiraj K.
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Without information many times order was cancelled and not solving my issue. Many times discussed with customer care and many complaint had been filed.

Date of experience: August 17, 2022
India
1 review
0 helpful votes
Follow DEBARATI D.
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Worst service
August 17, 2022

I have ordered some products from kids toys section... each and every products are costly (atleast more than 2.3k)... they sent all the damaged items and now they don't even want to take it back don't even give me the refund or the replacement though... harrassed me alot...

Date of experience: August 17, 2022
India
1 review
0 helpful votes
Follow Rinku R.
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Service is very poor.
And not recommend any Customer buy to flipkart.
And flipkart delivery parteners is very rude and not supported.
Delivery boys ask me this is my no and my name please raised Complain
Delivery Boy - Saurav Singh
Mob No-******* *******

Date of experience: August 16, 2022
India
1 review
0 helpful votes
Follow Mahendra N.
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I brought vivo t1 mobile phone on exchange against samsung M02s. Payment given through online after minus my old phone price after that I was paid ******* rs somthing and today on dated 15/08/2022 delivery boy delivered phone and getting my old phone he pass my phone and told me his system show 4900 ra collect. After that I told him I was pay my payment why so i give you money but they told me system show and i will call Flipkart customer care but they are very foolish person they disappointed me. I will throw this issue all people and social media.so pls avoid Flipkart they are giving bad service

Date of experience: August 15, 2022
India
1 review
0 helpful votes
Follow s r.
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There is no customer support email id. When asked over mobile, they have told as *******@flipkart.com but the mail got bounced from *******@flipkart.com
I have not ordered but a product was delivered to me on cash on delivery. When nobody from my family has ordered, I wanted to return and get my refund. But flipkart without answering, taking me for a ride. Most untrustful organisation

Date of experience: August 15, 2022
India
1 review
0 helpful votes
Follow Vandana M.
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Ordered a geyser for my 80 year old dad. It was supposed to be delivered on 4th August but has not been delivered till now(13th August 2022). Nothing being done by Flipkart. They wrote on 7th that they will resolve within 3 days but nothing was done.

Date of experience: August 13, 2022
India
1 review
0 helpful votes
Follow Hari T.
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Poor delivery system
August 12, 2022

Very very poor delivery and no on date delivery but only saying on date delivery.Not only one get delay every order get delay.

Date of experience: August 11, 2022
India
1 review
0 helpful votes
Follow chalapathi r.
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Delivery delays
August 11, 2022

Guys, who ever reading this review, please don't buy products from flip cart, no guarantee, they deliver on time, and you don't find any reason, nobody tells you reasons, and contact numbers, worst tracking system
I fed up with FLIPCART, please boycott

Date of experience: August 11, 2022
India
2 reviews
0 helpful votes
Follow Vijay K.
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Flipkart customer care *******869 order cancel payment refund related issue solve contact us customer care

Date of experience: August 10, 2022