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Flipkart

1.6
flipkart.com

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Flipkart Reviews Summary

Flipkart has a rating of 1.6 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flipkart most frequently mention customer care, delivery date and return policy. Flipkart ranks 604th among Marketplace sites.

service
414
value
396
shipping
393
returns
382
quality
377

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Shriya k.
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Return policy
February 12, 2023

I don't know why there is no refund policy or even a store credit. Like I am placing a return request on the day it was delivered still no advantage. The return policy is useless.
Other sites provide way more services.

Date of experience: February 11, 2023
India
1 review
1 helpful vote
Follow Vivek Y.
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Please it's beg my life
February 13, 2023

Sar yah back kab tak a sakta hai mujhe ya chahiya please help me sir it's beg is my life, my world. Please sir.

Date of experience: February 11, 2023
India
1 review
2 helpful votes
Follow Prity s.
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Flipkart is a fraud company they give the wrong products and deny returns. Don't buy anything from Flipkart otherwise, you will be cheated by this company

Date of experience: February 8, 2023
India
1 review
0 helpful votes
Follow Somdev S.
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Product missing
February 4, 2023

I booked shoes asics ff2 tanis to 19th of January that was delivered on date 23 of January. I was not there.my brother picked the delivery. Than I came after 5 days than open the box.shoes was missing during opening the box I shoot the vedio. Then I complained there is no action. N my request rejects. Hear is the vedio n photos. Then u decide what rating I give to flipkart

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Date of experience: February 4, 2023
India
1 review
1 helpful vote
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Quitting Flipkart
February 3, 2023

Quitting Flipkart after nearly a decade when they suddenly cancelled my return request on more than 10 products (coasting more than 5k) 'only' after my policy date expired. Called and called and called till they avoided me...and guess what called me back at 3 or 4 am in the morning (as if we are following US time). Flipkart, thank you for this disappointment after all these years... M done shopping with you and pary you fall like hell... You cheated me.

Date of experience: February 2, 2023
India
1 review
0 helpful votes
Follow N S.
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Very bad service by Flipkart... really a pathetic company working in our country having no mannerisms to give atleast a feed to to his customers regards the product...no responsibility niether an accountability toword their work...what a shame...n unacceptable
Really man the reason they have provided they logistics and shipment department not taken kare of such products get damaged and they cancelled order their own and not informed to his resp customer...reply the support executive sitten tonl call customer ar only puppet...useless and failed to connect with his superior senior person... And not providing detailed incident on mail after a humble request.but no straight away they denied

+1
Date of experience: January 21, 2023
India
1 review
0 helpful votes
Follow Vikash Y.
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Unavailable beg
January 17, 2023

I love this beg but it's not available please sir help me and by this beg i hate Flipkart... Please please please

Date of experience: January 17, 2023
India
1 review
0 helpful votes
Follow Minal C.
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Fraud Flipkart
January 14, 2023

I have purchased a sofa bed for Rs. ******* and was delivered on 9th Jan 2023 but the colour and finishing is not as shown in the picture, the functioning is not proper. I am chasing the customer care from 9th Jan 2023 but no response every time they have common dialogue "Sorry for the inconvenience and we will try to solve the issue". Every time I raise a return Technician visit is assigned and from last 3 days 3 technicians have visited and every time they visit they say there is nothing wrong with the product. As a Flipkart customer no response or solution available from Flipkart. I have received an email from Pramod Pisal(Relationship Manager) If any issues I can write an email. I have sent emails to him but no response.

I would recommend AMAZON for online shopping as there customer services is excellent and the return policy is outstanding.

The technician visited today and said its a Manufacturing defect still they cancelled my return and refund.

Attached picture.

Its a third grade workmanship.

Dear Mr. Pramod Pisal as we spoke in the morning need the pickup of this defective sofa bed and refund as soon as possible.

I don't want any more technician visits at my place as it is been done 5 times.

Date of experience: January 13, 2023
India
3 reviews
3 helpful votes
Follow VINEET K.
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Flipkart is a good E Commerce company.
No doubt but not for me.
My account is blocked due to only one genuine return. And am trying to resolve til now.
Sorry flipkart we will never buy anything from.
For your reference our mobility number is mention below
*******507

Date of experience: January 10, 2023
India
1 review
0 helpful votes
Follow Suresh K.
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A hopeless and cheater company.
January 1, 2023

Flipkart's customer care department should be renamed as seller care department.
Whatever be the issue they would talk on behalf of the seller. They defend the seller always and not the intrest of the customer. If you face a problem, they will make you to run from piller to post.
This has been proved several times in my case. Hopeless and useless e com service especially it's customer care department.

Date of experience: December 31, 2022
India
1 review
0 helpful votes
Follow Sejal S.
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They Cheated
December 28, 2022

I ordered jeans but i got from different brand i simply go to app to create return but app is asking for otp to create return.It is very first time when app is asking for otp to create return my registered number is off right now not off but havent recharge because im using another no. For now
This is more disgusting when i go for client support they are not responding me msg they simply give only 1 option request a call to your registered mobile no.
Seriously.im going to uninstall this app right now

Date of experience: December 28, 2022
India
1 review
0 helpful votes
Follow Rajiv R.
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Flipkart refund customer care number. 9153.56.47.89. Flipkart customer service cnter number. 93.394.40.050.Flipkart refund customer care number. 9153.56.47.89. Flipkart customer service cnter number. 93.394.40.050..

Date of experience: December 17, 2022
India
1 review
0 helpful votes
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Mi TV service issue
December 15, 2022

Don't buy Mi TV online because online stores are irresponsible for its service.My tv issue is not cleared since 3months.Mi stores too don't respond responsibly in this regard.Worst services ever from Mi and Flipkart.

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Date of experience: December 15, 2022
India
1 review
0 helpful votes
Follow Uday S.
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Signature blanket order kiya wrong item delivered hua after replacement accept kiya but aaj replacement me blanket aaya hi nahi usme bedsheet nikla flikart very bad shopping app

Date of experience: December 14, 2022
India
1 review
0 helpful votes
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Complaints
December 11, 2022

Worst online market to order something snding damage products useless customers service $#*!ing people...badly disappointed...illiterate staff...gona throw out dis app from my phne...if someone have time contact...*******782

Date of experience: December 11, 2022
India
1 review
0 helpful votes
Follow Sher K.
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Is Flipkart Health Plus trusted platform?
December 6, 2022

I've been using Healthmug, 1mg etc. online medicine app for long time. Believe me Flipkart Health Plus is totally rubbish and time wasting app. I uploaded a priscription of 3 months medicines, made on Neurologist's latter pad, computer printed and signed by Neurologist. Still I got call from a useless BHMS doctor from Flipkart. Everything was clear with him like, what is the disease, since when, etc. and on call doctor even told me that, everything is fine. After that he canceled some medicines from my order without informing me through sms, call or email. If there was any problem, he would have cleared me on the call itself.

Flipkart must stop making fun of the customers by cancelling their orders from behind like this. And when I called customer care, the executive was speaking only his rubbish lines like machine, not even listening to me.

I never thought even in my dreams that, Flipkart will give such pathetic services. Gonna uninstall Flipkart Health Plus at time.

You should check Flipkart Health Plus Google Play Store review before placing any order on their app.

Date of experience: December 6, 2022
India
1 review
0 helpful votes
Follow Dhruvang P.
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Bad experience
December 6, 2022

Negative feedback is good for you. It helps your company improve and grow better than the competition.

However, if a disgruntled customer takes it to the web, everybody on Facebook, Google My Business, or Yelp can see the one-star rating and their poor experience with your business.

Date of experience: December 6, 2022
India
1 review
0 helpful votes
Follow Dinesh G.
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Worst delivery service.
December 4, 2022

Worst delivery service. The delivery boy misbehaving without reason.feeling mentally harassed.don't buy product from these site. Satyamey jayte.

Date of experience: December 4, 2022
India
1 review
0 helpful votes
Follow ASHISH G.
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Order # OD**************, placed on 23rd Oct-22 for two Malabar Gold and Diamonds Gold Pendant JWPD041_Y 22kt Yellow Gold Pendant costing Rs. 5052 (for 2 pieces). Post order delivery date was given, 27th Nov-22, which itself was too late (more than 40 Days). Later order was not delivered on 27th Nov, and they changed delivery to 04th Dec. And at a sudden on 28th Nov, they canceled the order stating it is out of stock.
However, the same item is available on the Flipkart page for a higher price of Rs 5916 (for 2 pieces). They are simply cheating people, by clickbait and holding our money for months, and then simply canceling the order. It's plain cheating common people. Flipkart has been doing this kind of scam to public.
Pathetic customer care department, horrible service. Numerous such orders were cancelled in Diwali sale also. Their license should be suspended for cheating common people.

Date of experience: November 29, 2022
India
1 review
0 helpful votes
Follow Mahipal S.
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I had ordered an Asics shoes from flipkart when I took the delivery of that order it was found in the box full of garbage there was no shoes in that box when I put my payment refund request on flipkart then that request itself again and again rejected.

Date of experience: November 26, 2022