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Flipkart

1.6
flipkart.com

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Flipkart Reviews Summary

Flipkart has a rating of 1.6 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flipkart most frequently mention customer care, delivery date and return policy. Flipkart ranks 604th among Marketplace sites.

service
414
value
396
shipping
393
returns
382
quality
377

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Anisha P.
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Horrible experience from Flipkart, it's like they stole my money and sent faulty product. It's a 65" TV which we bought.and when we raise the complain of screen issue within time limit, no resolution provided. And updated resolved complain status without our knowledge. Such a bad and pathetic inhuman act.

Date of experience: November 16, 2022
India
1 review
0 helpful votes
Follow Madhan kumar M.
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Flipkart Smart Theif
November 16, 2022

Do not buy any phone in flipkart... I was bought f23 Samsung last week phone was hanging and screen comes out automatically and now a line in display raised complaints many times but no response from flipkart. And they won't replacement device. Its a smart theif and scam online purchase from flipkart

Date of experience: November 16, 2022
India
1 review
0 helpful votes
Follow Shivani S.
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I am Shivani Sharma, one of your customers. I have ordered one mobile phone - Vivo Y22 (Metaverse Green, 128 GB) order ID is OD************** from Flipkart but received a boy's lower. I have been complaining since yesterday but nobody solved my issue and today they held my call for 10 minutes. I returned the product from my side but it is showing Return Rejected. It's my humble request to kindly refund my money as soon as possible. I have to buy my phone.
Below please find the attached photos for your reference what I received. I have attached an invoice of the phone which I didn't receive.
I trusted you the most and you broke. Now tell me how I can give you positive feedback?
I have talked with your team of approx 5-6 people but still seeking my refund, kindly solve my query ASAP.
Yesterday on 12-11-2022, my pickup delivery boy came and took that lower and cancelled pickup order.

Date of experience: November 15, 2022
India
1 review
0 helpful votes
Follow Hemant C.
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Product not delivered after 3 weeks
November 5, 2022

They have very poor logistic system. Not able to deliver the product on time and keep extending the delevery date by week...

Date of experience: November 5, 2022
India
1 review
0 helpful votes
Follow Shriram L.
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I was already paid idfc installment through idfc app. ButBullying and bordering and harassing Flipkart due to their constant demands that I pay their money to IDFC even though I fear them, I pay the money to Flipkart Pay Letter.

Date of experience: November 3, 2022
India
1 review
0 helpful votes
Follow Nishi K.
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Froud
November 1, 2022

I had ordered the blue colour dress with the order id-OD**************, I got the black colour dress, pathetic quality with different colour, have made 2 times return request, the moment I got my dress the same day raised return request, they are keep rejecting my return request, I am not getting any call from a delivery partner, nor Flipkart end, I am keep requesting to take back your product and refund my amount, yet they are not helping. Worst service proud work.

Date of experience: November 1, 2022
India
1 review
0 helpful votes
Follow RAVINDER K.
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Fake item delivery
October 30, 2022

Dont buy anything from flipkart. Fake item delivery. No email id. No customer care good response. Save you money.

Date of experience: October 30, 2022
India
1 review
0 helpful votes
Follow Vishal V.
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Seen more then a week I had raised a queries + multiple times of follow up I have not even received a single response from Flipkart customer care.

Such a worst service I have ever seen in my life

Date of experience: October 28, 2022
India
1 review
0 helpful votes
Follow Venkata R.
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One of the waste company
October 24, 2022

One of the waste company and they are game with customer for returning items and they are always repeat same message

Date of experience: October 23, 2022
India
1 review
0 helpful votes
Follow janakiraman P.
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Totally unhappy with the flipkart service and the customer care people as everyone is providing a different information and after a delay of 1 month they themselves have cancelled the order without even intimating me. Totally unprofessional and not up to the standard

Date of experience: October 21, 2022
India
1 review
0 helpful votes
Follow Kama Srinivasa reddy K.
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I have ordered table on Oct 3 Rd today it's 21 St on 10 th of oct it's showing delivered to me but that was not real scenario i have contacted coustomer care but there is no proper tracking details with them it's almost 20 days still they don't know the solution if a goods or thing is dispatched from seller each and every details be tracked but iam wondered with Flipkart even they don't have such details for this issue iam just gonna wait for 26 th Oct and iam going to file case on Flipkart in consumer court I'll get my all the money with the intrest soon and iam going to make this issue highly rated for Flipkart, guys iam requesting to solve this issue soon if not be ready with consiquences

Date of experience: October 21, 2022
India
7 reviews
8 helpful votes
Follow Sachit P.
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Woeful Service!
October 21, 2022

For all the hype u tend to generate for yourself you seem to have neglected the very core of your business... your customers! Wrong items are being sent, returns takes days and any exchanges, if any, are generally goofed up! I had ordered a pair of tan suede loafers, which was defective and had requested an exchange. What I got in exchange was a black pair. Which I had to return and ask for a refund.

Date of experience: October 21, 2022
India
1 review
0 helpful votes
Follow Karthik R.
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Delivery issue, not delivered correctly to mention date and also not yet delivered after one week. Zero rating

Date of experience: October 20, 2022
India
1 review
0 helpful votes
Follow Suganthi K.
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நான் பிலிப்கார்ட்டில் கிரசரையில் ஐந்து பொருட்கள் 1077 ரூபாய்க்கு ஆர்டர் செய்தேன் அதன் டெலிவரி டேட் செப்டம்பர் 25 ஆகும் தற்போதைய தேதி அக்டோபர் 20 ஆகும் இதுவரை flipkart கஸ்டமர் கேர் 100 முறை கால் செய்து இருப்பேன் ஒவ்வொரு முறையும் ஒவ்வொரு தகவல் சொல்லி என்னை சமாதானம் செய்து என் அழைப்பை துண்டிக்கிறார்களே தவிர என் பிரச்சினையை இதுவரையும் சரி செய்யவில்லை நான் ஐந்து வருடமாக பிற்கால்டில் ஷாப்பிங் செய்து வருகிறேன் இதுபோன்ற ஒரு மோசமான அனுபவத்தை முதல் முறை சந்திக்கிறேன் இது மட்டுமல்லாது ஒரு பால் பின் பாக்ஸ் ஆர்டர் செய்தேன் அதற்கு ஆன்லைனில் பணம் செலுத்தி விட்டேன் ஆனால் டெலிவரி பாய் என்னிடம் கேஷ் ஆன் டெலிவரி என பணம் பெற்றுக் கொண்டு சென்று விட்டார் இந்த இரண்டு பிரச்சனைகளையும் இன்னமும் சரி செய்து தருவதாக என்னை ஏமாற்றிக் கொண்டிருக்கிறார்கள் என் படம் திரும்ப வருமா வராதா என்று தெரியவில்லை இது நான் பிலிப்காட்டில் மிக மோசமான அனுபவமாக கருதுகிறேன் இதற்கு மேல் ஷாப்பிங் செய்ய வேண்டுமா என்பதை பற்றிய யோசிக்க வேண்டிய நிலையில் உள்ளேன் தற்போது தீபாவளி ஆஃபர் போய்க் கொண்டிருக்கிறது நிறைய பொருட்கள் வாங்க வேண்டியதும் இருக்கிறது ஆனால் ரீபண்ட் திரும்ப வராமல் நான் எப்பொருளையும் ஆடர் செய்வதாக இல்லை

Date of experience: October 20, 2022
India
1 review
0 helpful votes
Follow Pragati P.
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Siddharth Singh from Flipkart Travel Customer Support, was really brilliant and helped to resolve my issue regarding the flight cancellation, He helped me to do find the booking id... Thank you soo much

Date of experience: October 19, 2022
AE
1 review
0 helpful votes
Follow Jobi P.
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Refund delay
October 18, 2022

It is really scary how the refund works. I am fighting for my refund more than 2 month. The deluvery was with missing parts and damage on top of it. Item returned and following up. Every time some new person call and simply closing our compain.

Date of experience: October 18, 2022
India
1 review
0 helpful votes
Follow Sunil R.
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Really disgusting
October 16, 2022

Started their journey for becoming another Naaptol and Snapdeal. Really disgusting. Sending defected items and rejecting returns or replacement. Now working as agent of cheap products sellers.

Date of experience: October 16, 2022
India
1 review
0 helpful votes
Follow Vijay K.
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They are cheater
October 13, 2022

I ordered a product on 7th oct and today i got an email they canceled the product, because it's out of stock. But when i checked the product one more time, now it's showing available and but price are high. So I'm feel they are cheating with customer and providing lower rate and once we booked the product they will cancel and again ask us to reorder in high price. So i would request you to take serious action against them.

Date of experience: October 12, 2022
India
1 review
0 helpful votes
Follow Ramesh K.
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Now a days Flipkart services is very bad service, the customer care all complaint will take they will say wait for 48 hrs, after three days also same will repeeting. Solution is not happening

Date of experience: October 12, 2022
India
1 review
0 helpful votes
Follow Rohit M.
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Flipkart is such fake company, which has worst services and worst customer care services. They looted your money and not deliver your product

Date of experience: October 11, 2022