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FlightNetwork

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!


flightnetwork.com
Toronto, Ontario, Canada
+112
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FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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There are too many options, I just want to fly there! This survey is just more buttons to push!

Date of experience: June 4, 2024
Massachusetts
1 review
0 helpful votes
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Great and fast service
June 13, 2024

I used your service the first time and it was flawless.
Thank you

Date of experience: June 3, 2024
New Mexico
1 review
0 helpful votes
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Easy to navigate, great prices...
June 13, 2024

Easy to navigate, great prices...awaiting service!:)
And can't wait to see Iceland

Date of experience: June 2, 2024
Kenya
1 review
0 helpful votes
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I've booked a ticket and the cancellation was done from your side 10 minutes later, and the refund will take 5 days, and now I've to wait these days to book another ticket

FlightNetwork attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 2, 2024
Texas
1 review
0 helpful votes
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It is one of the best website ever. I did not have any difficulty in booking flight through this website. I love this site.

Date of experience: June 1, 2024
New York
1 review
0 helpful votes
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Charging for SMS information is unethical. Charging for advance registration is unethical.

Date of experience: May 26, 2024
Minnesota
1 review
0 helpful votes
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HORRIBLE!
June 4, 2024

Flight network is NOT customer friendly. I had a flight from MSP to O'Hare( on Delta Airlines) with connection from O'Hare to Owensboro Ky. Delta delayed the flight and I missed the connection and Flight network WOULD NOT put me on the next flight(Contour Air a HORRIBLE AIRLINE) without paying for another ticket! I don't fly airplanes so there was absolutely nothing I could've done. Delta did give credit BUT Flight network wouldn't hear of it. Will and have told EVERYONE I know NOT to deal with neither company Flight network OR Contour Air!

Date of experience: May 25, 2024
Italy
1 review
0 helpful votes
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The fastest ever ticket's booking and purchase. The tickets price was by far the lowest among all other travel websites and the booking process took few seconds.

Date of experience: May 20, 2024
Georgia
1 review
0 helpful votes
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I bought tickets from Tbilisi to Belgrade via Warsaw. I have Russian citizenship and when I heard that some Russians are not allowed on Polish flights, I decided to cancel the trip at the same day. I left Russia in March 2022 and did not return, I do not support the war, but it seems absurd to me that this should somehow worry the border guards on the Polish side if the flight is transit, and I am simply at Warsaw airport without a visa, waiting for my flight Belgrade. I learned that I can not buy an insurance, so I wanted to cancel the trip an hour after i bought the tickets. Chat is unavailable, and calls are not cheap at all. So i payed the 43 fee for cancellation, i can not buy another ticket because a refund may take up to 2 weeks, and I payed for the call as well. Thanks for nothing, here's 50 usd for it.

Date of experience: May 19, 2024
Israel
1 review
0 helpful votes
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What's the point?
May 27, 2024

I don't understand the middle-man company here. Just annoying, honestly. Had to do a good bit of clicking around until I was able to order the gluten-free meals I need. I wish El Al would just take care of its own business.

Date of experience: May 16, 2024
Israel
1 review
0 helpful votes
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Happy with the system
May 25, 2024

Happy with the system. No remarks. Just continue as you do today.

Date of experience: May 15, 2024
New Zealand
1 review
0 helpful votes
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Devestated
May 25, 2024

I'm absolutely devestated that I was stupid enough to not notice the airfares were in US $$...so, I'm a Granny in NZ flying in NZ,to our daughter, and I've spent twice as much by purchasing through this company...how could I have been so stupid, I can not confess to anyone...

Date of experience: May 14, 2024
Costa Rica
1 review
0 helpful votes
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Preocupada
May 24, 2024

No he recibido mis tiquetes aéreos. Se compraron hace 2 días. Solo recibí este correo.

Date of experience: May 14, 2024
New York
1 review
0 helpful votes
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Disappointed
May 21, 2024

Yesterday i decided to try FlightNetwork, I booked my flight went in my inbox to check my booking confirmation and realized I made a mistake on the departure date. So went back on the website and booked another flight with the right date and called them to cancel the first one, and got charged almost $45 all of that in less than two hours, knowing I was still in the 24 hour window. $45 is nothing compared to what i have spent on flight tickets from December to know almost $5000 to be exact but.This is the first and last time with FlightNetwork.

Date of experience: May 11, 2024
Honduras
1 review
0 helpful votes
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Fue muy fácil hacer la compra y accesible, se compraron boletos a un precio razonable en temporada de alta demanda para los sitios solicitados

Date of experience: May 8, 2024
Florida
1 review
0 helpful votes
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Great service
May 18, 2024

I tried different sites to buy the airline ticket, I even tried to buy directly with the airline and this was the only possible alternative that worked

Date of experience: May 7, 2024
Kuwait
2 reviews
0 helpful votes
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No business class available
No checked in luggage option offered during the booking process.

No cabin seat map available
( Stand up class)!

Date of experience: May 7, 2024
Qatar
1 review
0 helpful votes
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It's very easy
May 16, 2024

Good experience it's very easy and I did my booking quickly

Date of experience: May 6, 2024
South Carolina
1 review
0 helpful votes
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At first I failed to see how to pay. After that all went well!

Date of experience: May 2, 2024
Ghana
1 review
0 helpful votes
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The website was great
May 7, 2024

The website was great. It would have been helpful for a call back number.

Date of experience: April 27, 2024