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FlightNetwork

3.5

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flightnetwork.com
Toronto, Ontario, Canada
+112
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FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Easy to navigate screens and move quickly from flight choice to final booking. Thank you!

Date of experience: June 30, 2024
New York
2 reviews
0 helpful votes
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Charging for every damn thing!
July 9, 2024

I was shocked at all the charges for every little thing. This is the first and last time I'm going to use this airline and your "service." Using your website, a reasonable $250 flight swiftly becomes a $400 flight. Awful. Also, it is not clear on your pages which airline is being booked. It's fine that it's Scandenavian Airlines but this should be made clear on every page.

Date of experience: June 28, 2024
Florida
1 review
0 helpful votes
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I had to pay for free seats, and at the last second before check-out they zinged me for an extra $59 stating it was a "high demand" flight. Rediculous!

Date of experience: June 27, 2024
California
1 review
0 helpful votes
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Not user friendly
July 6, 2024

Time waisted. I can make a trade on Fidelity for $50,000 within 5 minutes of signing on. Can't figure out what the heck your site is all about

Date of experience: June 26, 2024
Portugal
1 review
0 helpful votes
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Easy to use web site and quick check in. I appreciate the user friendly check out

Date of experience: June 25, 2024
Arizona
1 review
0 helpful votes
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Charging to update us by text of the flight status- seriously?

Date of experience: June 22, 2024
Chile
1 review
0 helpful votes
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Pésima experiencia
June 30, 2024

Hice una reserva. Me llegó correo informando que debía esperar a que se verificara el pago. Después me llegó otro correo confirmando que le pago se había realizado correctamente y confirmaron mi reserva. Poco después, otro correo cancelando mi reserva con varias razones posibles, todas apuntando a que no se pudo verificar mi tarjeta y propiedad, ni el pago. Pero, el dinero si fue descontado y al comunicarme con mi banco me informan que ellos aceptaron el pago y no tienen responsabilidad. La cancelación la hizo Flight Network después de haber recibido el pago. Me comuniqué con un asesor por medio de chat y tampoco me dió solución.

FlightNetwork attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 20, 2024
AE
1 review
0 helpful votes
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Pathetic website, i booked a flight for 3rd sep and it was booked wrong when I tried to chat with the agent, they didn't connect me with anyone

FlightNetwork attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 20, 2024
Ohio
1 review
0 helpful votes
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Wrong airline
June 28, 2024

I chose to fly Breeze airlines and was on their site to book a ticket. When I got my confirmation, it showed Spirit airlines. I do not choose to fly Spirit.

Date of experience: June 18, 2024
California
1 review
0 helpful votes
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Easy to understand and book
June 25, 2024

Easy to understand and book. Options were great for traveling Good. By.

Date of experience: June 15, 2024
AE
1 review
1 helpful vote
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Flightnetwork scam
June 25, 2024

I booked air ticket. But so far ticket copy didnt received. Poor customer support. Will file a case sure. In email they told that ticket will be received in 12 hours. Customer support asked me to wait for 72 hours. Travelling in 2 days. What is the use of waiting 72 hours!?!

Date of experience: June 15, 2024
Arkansas
1 review
0 helpful votes
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Thanks you made it easy and quick.Once in a lifetime trip.Recommend you

Date of experience: June 12, 2024
Minnesota
1 review
0 helpful votes
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There are so many upsells it was awful. You also charge for every single thing and deliberately make it obtuse to turn down extra charges. This is not a budget airline but the website is worse than the budget airlines. Completely outrageous.

Date of experience: June 11, 2024
India
1 review
0 helpful votes
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Got several options to choose from, very fast processing of the booking

Date of experience: June 11, 2024
Massachusetts
1 review
0 helpful votes
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Accessible economical easy to upgrade easy to use user friendly many options

Date of experience: June 9, 2024
Nevada
2 reviews
0 helpful votes
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Looked at a lot of different trips and that was easy. Really hate the nickel and diming me on getting flight update information by text. Shameful.

Date of experience: June 9, 2024
Ecuador
1 review
0 helpful votes
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Super rápido y fácil
June 17, 2024

Todo estuvo fácil, sencillo, entendible y rápido, la página muy manejable y amigable

Date of experience: June 7, 2024
North Carolina
1 review
0 helpful votes
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There are too many options, I just want to fly there! This survey is just more buttons to push!

Date of experience: June 4, 2024
Massachusetts
1 review
0 helpful votes
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Great and fast service
June 13, 2024

I used your service the first time and it was flawless.
Thank you

Date of experience: June 3, 2024
New Mexico
1 review
0 helpful votes
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Easy to navigate, great prices...
June 13, 2024

Easy to navigate, great prices...awaiting service!:)
And can't wait to see Iceland

Date of experience: June 2, 2024