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FlightNetwork

3.5

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flightnetwork.com
Toronto, Ontario, Canada
+112
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FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Sweden
1 review
0 helpful votes
Follow Christopher E.
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You hike the rates at the very end if the user doesn't buy upgrades. Deceptive practice.

Date of experience: February 17, 2025
Maine
1 review
0 helpful votes
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Seems legitimate
February 27, 2025

First time booking via 3rd party for a flight. Nervous. Will update at a later time.

Date of experience: February 16, 2025
New York
1 review
0 helpful votes
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Easy to book
February 26, 2025

Had an easy time with this user friendly website and booked the flights we wanted at a reasonable price

Date of experience: February 16, 2025
Arizona
1 review
0 helpful votes
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I resent having to pay for a seat and a suitcase. I don;t need any more characters.

Date of experience: February 16, 2025
Florida
1 review
0 helpful votes
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Not happy at all
February 23, 2025

Booked tickets to Indianapolis on 4/21/25. I had trouble with them USING MY CREDIT CARD AND HOPEFULLY DIDNT CHARGE ME TWICE! I WAS ALSO UNABLE TO PRINT MY RECEIPT AND TICKET INFO PLEASE REMEDY!~! Prefer to go through the airline directly!

Date of experience: February 13, 2025
Texas
1 review
0 helpful votes
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Very awkward and difficult to use
February 23, 2025

Very awkward and difficult to use. Stated price is deceptive because of all of the added fees. I am guessing that, when we get on the plane, they will charge for oxygen.

Date of experience: February 13, 2025
Illinois
1 review
0 helpful votes
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Fairly straightforward
February 23, 2025

Very easy to manage. My only problem I had was how to include my TSA pre-check number in the reservation.

Date of experience: February 13, 2025
Rhode Island
1 review
0 helpful votes
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Great airline and website, makes the whole experience easy

Date of experience: February 12, 2025
Maryland
1 review
0 helpful votes
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Ticket is cheap too much run around to make you spend more money

Date of experience: February 10, 2025
Massachusetts
1 review
0 helpful votes
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Great experience for booking my flight to Finland and back to America!

Date of experience: February 10, 2025
Indiana
1 review
0 helpful votes
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Booking online was fine, but the app?
February 19, 2025

Booking online was fine, just haven't been able to download the app.
Not sure why?

Date of experience: February 9, 2025
Maine
1 review
0 helpful votes
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Booking nonstop flight last minute
February 19, 2025

Very easy to use and understand site and we we easily able to find and book a no stop trip for our upcoming trip

Date of experience: February 9, 2025
Washington
1 review
0 helpful votes
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Process was relatively painless and convenient. This was an unexpected pleasure, given the tribulations that most flight bookings can cause!

Date of experience: February 8, 2025
Florida
1 review
0 helpful votes
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Questions about flight
February 18, 2025

On the whole it was an okay experience...do not understand how we get our ticket to board plane as I did not put any of information on my phone...

Date of experience: February 7, 2025
Thailand
1 review
0 helpful votes
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Booking details please
February 18, 2025

I have not received a confirmation e-mail from you of my booking

Date of experience: February 7, 2025
Washington
1 review
0 helpful votes
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Very easy to book and straightforward
February 17, 2025

Very easy to book and straightforward. Looking forward to flying Iceland Air.

Date of experience: February 7, 2025
New York
1 review
0 helpful votes
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Very good
February 17, 2025

Very good. Easy to navigate with a lot of options. No problems.

Date of experience: February 7, 2025
California
1 review
0 helpful votes
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It was easy to book the flight
February 17, 2025

It was easy to book the flight. Also I traveled with you before and it was very easy. Thank you.

Date of experience: February 7, 2025
Illinois
1 review
0 helpful votes
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Journey
February 17, 2025

So far great connection planned at affordable price. I plan to work for the airlines so I am hoping that my travel and return will be joyfull.

Date of experience: February 7, 2025
New York
1 review
0 helpful votes
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Many unknowns
February 17, 2025

The website and ability to book was straightforward and easy. My brother booked a flight, and when I went to book the same flight, it was under another carrier. I had no ability to choose seats, etc. Where the one star comes from is the customer service. Not only did the chat individual (probably a bot) seem to have multiple conversations going on, she could not answer my question and could not connect me with a supervisor. I was supposed to get a call back and never received one. Extremely frustrating. Terrible experience.

Date of experience: February 7, 2025