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FlightNetworkReviews 3,617

3.5

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flightnetwork.com
Toronto, Ontario, Canada
+112
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FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

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Texas
1 review
0 helpful votes
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Good service
April 11, 2025

Always helpful with instructions and details and good service

Date of experience: April 1, 2025
Michigan
1 review
0 helpful votes
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Enjoy Breeze Flight crew accommodating smooth flight in past

Date of experience: April 1, 2025
Mexico
1 review
0 helpful votes
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How do I get frequent flyer miles?
April 11, 2025

How do I get frequent flyer miles?
My Alaska Airlines card is not mentioned on your website.

Date of experience: March 31, 2025
California
1 review
0 helpful votes
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Incremental seat fees are annoying
April 10, 2025

Incremental seat fees are annoying. Add them to the fare to make comparison to other airlines easier.

Date of experience: March 31, 2025
Virginia
3 reviews
0 helpful votes
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Fairly easy for a 85 year old to navigate without grandchild to assist

Date of experience: March 30, 2025
Florida
1 review
0 helpful votes
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Very confusing
April 8, 2025

Took me 2 days to get this done. Your ad that said $54 each way and we are 2 people -
Our cost $445.16

Date of experience: March 29, 2025
Texas
1 review
0 helpful votes
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Very user friendly and easy to use. Flight information was readily available and the system is quick.

Date of experience: March 28, 2025
California
1 review
0 helpful votes
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Highly recommend flight network for being very user friendly. Will definitely use again!

Date of experience: March 27, 2025
Michigan
1 review
0 helpful votes
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No glitches, very easy to navigate, get details and return to proceed.

Date of experience: March 26, 2025
Virginia
2 reviews
0 helpful votes
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Florida Trop
April 6, 2025

Online booking was revy simple. Easy to read, understand and navigate. Looking forward to the flight

Date of experience: March 26, 2025
Massachusetts
1 review
0 helpful votes
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Cancelation cost
April 5, 2025

I booked a flight, thinking I could get a full refund within 24 hrs. If I changed my mind. They were happy to provide a full refund for the ticket but charged $100.00 for their own company. I will not book with them in the future.

FlightNetwork attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 26, 2025
California
1 review
0 helpful votes
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Booking with Norse Airlines
April 4, 2025

Looking for a flight from LAX to Athens, Greece. This flight was perfect and reasonably priced. Super easy online and got confirmed quickly. Looking forward to flight with them in June

Date of experience: March 25, 2025
Maryland
1 review
1 helpful vote
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Not Happy
April 4, 2025

This is starting to look like a scam. Where are my tickets? It has been 4 days since I paid. Why isn't the My Bookings page available on your website? Not happy at all.

FlightNetwork attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 25, 2025
Texas
1 review
0 helpful votes
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It's been OK
April 4, 2025

It's been OK. Translating 24-hour time to 12-hour time was not what I was expecting.

Date of experience: March 25, 2025
California
1 review
0 helpful votes
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Flight
April 4, 2025

Fast, cost efficient, and the dates lined up perfectly

Date of experience: March 25, 2025
Arkansas
1 review
0 helpful votes
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Easy booking!
April 4, 2025

Easy booking! Looking forward to our trip to New Zealand next year!

Date of experience: March 24, 2025
Maine
1 review
0 helpful votes
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I got through all the misleading prompts for addons and put in my payment information, clicked on the "terms and conditions" link and there was no option to return to the payments page. The previous tab indicated there was a problem. I had to start all over and the price was raised $20.

FlightNetwork attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 24, 2025
New York
1 review
0 helpful votes
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Very easy to navigate when booking flights. Many flight options to choose from.

Date of experience: March 24, 2025
New Jersey
1 review
0 helpful votes
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All good except that you want 50 characters now from 5 stars to 3

Date of experience: March 24, 2025
California
1 review
0 helpful votes
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Why did you extort additional payment of monies for unneeded services before I could complete my transactions?

Date of experience: March 23, 2025