On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!
FlightNetwork Reviews Summary
The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Online is very complicated and inconsistent. One example, I got charged for travel insurance that I didnt want but it wouldn't let me change it.
You enteed male as a traveler. I'm a female. Also too many add ons. Outside of that it's good
I was unable to book as a round trip as both reservations did not work together. Booking for each flight worked out well. I look forward to an easy and successful flight.
Booking was easy and price matched, payment option easy too
I booked from flight network, and accidentally booked the incorrect dates. So I cancelled within 1 hour but handling fees are $44 USD per person and I booked 2 tickets, so I had to pay $88 USD total just for cancellation within 1 hour. I requested them to refund me it. Agent unable to help as their hands are tied and also manager did not call back when the agent said the manager would call back within 1 hour
Had to repeat the process because failed to book
Nothing more to say *******
The flight network website was easy to navigate and very user friendly.
Account verification gave me some difficulties, but Flight Network did a good job
Booking was easy, informative. Received confirmation within a few minutes of booking. We are happy with the price.
Advertised pricing is misleading--why did I have to pay for seat selection when it said seat selection was included in the bundle?
First time, not to bad, really didn't know what to expect, overall not to difficult.
Raised prices at payment. Shows a lack of transparency and good faith.
First time on Brussels website... easy, intuitive, seamless!
This was an easy way to book my flight. There were many flights to choose from; I could see easily which flight fit my needs.
Way too many questions and options. Why would you require someone to have at least a certain amount of characters.?
Flying First Class SHOULD NOT have additional fee for selecting a seat. I am not impressed with Flight Network.
Three tries to complete booking, and unexpected airline add-on expence.
Awful! Have never seen so many add-ons and required selections in my life. Really feels like you are "nickel and diming" me to death.
The credit-card order experience online was quick and easy.
Couldn't find a place where I could pay for a bag to go in the overhead bit.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members