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Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!
FlightNetwork Reviews Summary
The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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Flight network customer service insists that you will receive and acknowledge a notification that your flight price has changed, but that did NOT happen. The price I was shown when booking this flight, $371, turned into $566 after I clicked to purchase the fare. There was no pop-up or notification indicating that the fare price had changed. When you call customer service, they will offer to cancel the flight for you for a charge. Other fees also apply. Read reviews on other websites (like I should have done initially but found this fare through Google Flights) and you'll see the numerous negative customer experiences. The owners and operators of this company are grifters and they know it. Purchase airfare directly from the airline, not these scammers.
Could not pay with credit card despite my bank approval. Very frustrating
I was intrigued that I could find a better flight than advertised for a similar price, but I found the website offered too many ways to nickel & dime the customer. Buuuuuut, I guess it's better to have options. Overall the website and experience was quite good. I apologize for giving it 4 Stars. I feel like there could have been a better overall polish to the site but maybe I'm nitpicking. "You're beautiful! Don't go changing."
This company was created only to upsell you. I got over 10 offers of everything from silly to exorbitant $140 to have a premium helper. If airlinks web site worked I would have booked direct.
Very friendly for new first time flyers.:)
Peanut butter peanut butter
Good system and its helpful for all passengers.
It's recommended
Easy checkout. Best price.
Easy checkout. Best price.
Easy checkout. Best price.
Easy checkout. Best price.
Booking flight was OK. Extras for carry-on and assigned seating is over the top.
Site seemed very straight forward and easy to use. I like it!
I think the problem was on my credit card's end and your website requiring authorization
Very user friendly, thank you very much very user friendly, thank you very much
Quick and Easy, Very user friendly. No headaches and information was very clear.
Well, this process was okay but it remains to be seen how well this booking works with Icelandic Airlines
I wanted a simple book-an-airline ticket to Iceland. I knew the start and end destinations, dates, etc. Instead of a quick booking, I was 'greeted' with myriad options, all with additional charges. I gave up…not worth the harassment…to save nothing.
Easy and fast - hope the company doesn't go out of business, and hope that what you have told me about baggage allowances it true!
I haven't seen a place to indicate my need for wheelchair to get from gate to plane entrance.
It's a long process to book a flight online with all the questions and all the unnecessary up sale.
There is no place to add to our reservation, Global Entry. Is there a reason for that?
Sincerely
Danielle
*******145
This was very fast and easy! I was able to find a competitive price for what I'd seen searching on a regular google search and other travel sites. It was fast, I found exactly what I was looking for, and at a decent price.
Quick and easy! Site was easy to edit and there were tons of options!
Booking ticket i had to go through a lot of items to purchase it's a lot of time wasted
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members