Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FlightNetwork

FlightNetwork

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!


flightnetwork.com
Toronto, Ontario, Canada
+112
See all photos
How would you rate FlightNetwork?
grey stargrey stargrey stargrey stargrey star

FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
Follow Jon M.
Unfollow Jon M.
Share Review
Report Review

Easy to use and understand the details of the flights, as well as options for travel support.

Date of experience: August 24, 2025
New York
1 review
0 helpful votes
Follow Linda B.
Unfollow Linda B.
Share Review
Report Review

Excellent
September 3, 2025

Excellent. Easy website to navigate. A lot of optional extras 😁

Date of experience: August 24, 2025
Michigan
1 review
0 helpful votes
Follow Kay C.
Unfollow Kay C.
Share Review
Report Review

Got the flight date and times I wanted
September 3, 2025

Got the flight date and times I wanted. This will be my first time flying with American.

Date of experience: August 24, 2025
California
1 review
0 helpful votes
Follow Marilyn D.
Unfollow Marilyn D.
Share Review
Report Review

Very smooth!
September 1, 2025

Very smooth! Very easy task! Thank you! Thank you Thank you!

Date of experience: August 22, 2025
Utah
1 review
0 helpful votes
Follow Todd W.
Unfollow Todd W.
Share Review
Report Review

Can't get through on help line
September 1, 2025

Can't get through on help line. Huge fees to book a ticket. Terrible experience. Feel like I am in a cheap marketing scheme. Fix it!

FlightNetwork attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2025
Florida
1 review
0 helpful votes
Follow Frederic F.
Unfollow Frederic F.
Share Review
Report Review

Order process will not accept SFB, which is the proper ICAO identifier for Sanford, Florida. It will not accept RFD which is the correct ICAO identifier for Rockford, Illinois.
When highlighting the calendar icon to set the correct dates for the flights, computer erases all information forcing user to start all over.
While site gives out ETD of departure and ETA of arrival flights, it does not give flight numbers.

FlightNetwork attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 21, 2025
Georgia
1 review
0 helpful votes
Follow Carlos J.
Unfollow Carlos J.
Share Review
Report Review

Flight network is a well organized and simple to follow web site, would use it again.

Date of experience: August 21, 2025
Colorado
1 review
0 helpful votes
Follow Lawrence T.
Unfollow Lawrence T.
Share Review
Report Review

I did not want trip insurance as my card covers it, can the charge be deleted? Otherwise easy site to maneuver

Date of experience: August 21, 2025
Pennsylvania
1 review
0 helpful votes
Follow Patricia C.
Unfollow Patricia C.
Share Review
Report Review

Seat troubles
August 31, 2025

I accidentally opened FlightNetwork instead of Allegiant's website. Booked my flights with no issue and paid for my tickets. Then I found out my sisters reserved their seats. When I went back into to select seats the price jumped from $23 to $59 per flight. That doesn't seem right. So I will not be seated with the rest of my family.

Date of experience: August 21, 2025
California
1 review
0 helpful votes
Follow Stella R.
Unfollow Stella R.
Share Review
Report Review

Worst Travel Agency
August 31, 2025

This is the worst travel agency that I have ever dealt with. They scam you with hidden fees. Be careful of all their hidden fees. They have the worst customer service and want to charge you $40 for customer service. Save yourself a headache and do not book with them. Very Very Very bad service.

FlightNetwork attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 21, 2025
Brazil
1 review
0 helpful votes
Follow MARIANA F.
Unfollow MARIANA F.
Share Review
Report Review

Foi rápido e intuitivo
August 31, 2025

Foi rápido e intuitivo. Obrigada pela plataforma e pela acessibilidade virtual

Date of experience: August 21, 2025
Arizona
3 reviews
9 helpful votes
Follow Diane H.
Unfollow Diane H.
Share Review
Report Review

So far so good, but offered way too many additional charges.

Date of experience: August 20, 2025
Arizona
1 review
0 helpful votes
Follow Betty A.
Unfollow Betty A.
Share Review
Report Review

The system is not user friendly
August 30, 2025

The system is not user friendly. Lots of confusion and unnecessary up charges.

Date of experience: August 20, 2025
New York
1 review
0 helpful votes
Follow Nancy Ann N.
Unfollow Nancy Ann N.
Share Review
Report Review

Added Expenses
August 30, 2025

Very deceiving. Throughout the booking there were required add ons that inflated the price of the trip.

FlightNetwork attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 19, 2025
Florida
1 review
0 helpful votes
Follow Daniel C.
Unfollow Daniel C.
Share Review
Report Review

This was quick and easy Thanks for helping me book my flight.

Date of experience: August 19, 2025
Michigan
1 review
0 helpful votes
Follow Charles G.
Unfollow Charles G.
Share Review
Report Review

I paid for this trip over a month ago, the cost was charged to my credit cards. I never received a confirmation number and today after spending 37 minutes on hold with "customer service" I went online and your system indicates that there is NO RECORD of my purchase!
I paid twice as much for the ticket today than I had originally paid!

FlightNetwork attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 19, 2025
Texas
1 review
0 helpful votes
Follow Karen N.
Unfollow Karen N.
Share Review
Report Review

Much easier to book and confirm than other sites I tried. Thank you!

Date of experience: August 19, 2025
Maryland
1 review
0 helpful votes
Follow Edward F.
Unfollow Edward F.
Share Review
Report Review

Adding onto the fare for selecting seats on each segment of the trip?
Dishonest

Date of experience: August 19, 2025
Washington
1 review
0 helpful votes
Follow Coren X.
Unfollow Coren X.
Share Review
Report Review

Thank you for being an easy page to work with. Looking forward to our trip but planning is always a nightmare on the computer. You made it easy!

Date of experience: August 18, 2025
Minnesota
1 review
0 helpful votes
Follow Hannah S.
Unfollow Hannah S.
Share Review
Report Review

Too many choices for added $
August 28, 2025

Too many choices for added $. It had preselected flexible service and I didn't want it. Took me a while to find the place to uncheck it.

Date of experience: August 18, 2025