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FlightNetworkReviews 3,591

3.6

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Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!


flightnetwork.com
Toronto, Ontario, Canada
+112
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FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

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Canada
1 review
0 helpful votes
Follow Cheryl J.
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I just love using Flight Network to reserve flights! I started using this site two years ago while I was living in South Korea and trying to book flights all over the world. I loved how easy it was to use, saves my information, gives the exact price with taxes and other charges included so I don't have to be shocked later at the cost of my flight, and how it always has the best economy class prices. I have looked at many other travel sights, and none are as straight forward to use or have such great prices! I always use Flight Network now! It's the best!

Date of experience: January 23, 2016
Canada
1 review
0 helpful votes
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Awesome help!
January 24, 2016

This is the first time I'm using your site and I find it so helpful. It lessens the burden of opening the different airlines website just to get a good deal in the flight dates that I want. It's so good to have a site like yours. Great job!

Date of experience: January 23, 2016
Canada
1 review
0 helpful votes
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Excellent service
January 23, 2016

The site is easy to navigate and the booking was over in minutes exactly the way we wanted it

Date of experience: January 23, 2016
Canada
1 review
0 helpful votes
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Happy Camper
January 23, 2016

So far so good. Still waiting for E-tickets in second E-mail so cannot comment on that. Nice to have actual seating plan show up by clicking on "seat selection" link you sent us in our booking confirmation E-mail. Your automatic pre-selected seats suited us fine - did not need to change seats you assigned us. Well presented and succinct booking confirmation E-mail. Easy to use web site.

Date of experience: January 23, 2016
Maryland
1 review
1 helpful vote
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Disappointing!
January 23, 2016

Booking reference *******

This is with reference to the booking no above. My original booking was made on 12/28. We noticed and error and requested to change the itinerary immediately within the next hour. The change was finally communicated via email 1/5. The problem is that I have not received an official confirmation from flight network. I cannot see my updated itienary when I log into my account. I cannot see my flight booking when I try and locate it on the Air Canada Vacations using this booking ref number either. Nor am I being able to use the price drop option that I signed up for (I recorded a drop of $200) as my itinerary that on my account is still the old one.
While the staff (Shan and together) have been helpful they have been unable to resolve this issue. At this point my confidence is very low in flight networks ability to resolve this. I would like somebody to call me within the next 48 hours with an update. Failing that I will ask my credit card company to block this payment on account of services not provided.
Thank you
Sujit Tolat
*******420

Date of experience: January 23, 2016
Canada
1 review
0 helpful votes
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Problem free all the way
January 23, 2016

I have arranged several flights with Flight Network over the past few years and in each case everything went perfectly smoothly. The last 2 trips I arranged I had problems(unrelated to Flight Network) requiring phone calls & help. I could not believe how courteous and helpful the real person on the phone was in assisting me. Kudos!

Date of experience: January 23, 2016
AE
1 review
0 helpful votes
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Great!
January 23, 2016

I am a regular customer and love the hassle free interface.
Thank You

Date of experience: January 23, 2016
Canada
2 reviews
0 helpful votes
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Brando
January 23, 2016

Price of airfare not good enough. Found out later J could have saved $50 more

Date of experience: January 23, 2016
Australia
1 review
0 helpful votes
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I've only just used flight network for the first time, through the kayak site. The website was simple to use and I got the best value flight. Hopefully everything else goes to plan (too early to tell really).

Date of experience: January 23, 2016
Canada
1 review
0 helpful votes
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Very competent
January 23, 2016

Website crashed while booking so I called got a rep on the phone instantly and he helped make my reservation right away and confirmed by email while I was still on the phone to make sure everything was correct.

Date of experience: January 22, 2016
Canada
1 review
0 helpful votes
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Good Job!
January 23, 2016

Thank You FlightNetworks. I've booked flights with you before and I must say my online experience, this time, was much improved over previous occasions. Your site seemed easier to navigate and therefore less stressful. The only glitch came when I realized that there was no place or opportunity to enter that nice discount code you gave me via e-mail! I did call your 1-800 # however, and a quite helpful gentleman assured me a refund would be put back on my card. Thank You for a Good Job. Sincerely, M. W. Brauns

Date of experience: January 22, 2016
Canada
1 review
0 helpful votes
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I forgot what his name but everthing went smooth and I really appreciate the help. Two tumps up!

Date of experience: January 22, 2016
Canada
1 review
0 helpful votes
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I had to book three different flights for myself and two work colleagues. To book my multi city flights was easy on the flightnetwork website. Done! Next I had to book two other flights for my two work colleagues and we had certain flights that had to be the same for one another. It was an online nightmare. So I called the flight network phone line and the customer service rep was amazing. She understood all of my requirements and took care of the other two bookings. So simple and quick!

Date of experience: January 22, 2016
Colorado
1 review
0 helpful votes
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Perfect
January 23, 2016

I managed to do the booking with no problem in a very short time. Amazing

Date of experience: January 22, 2016
New York
1 review
0 helpful votes
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I will use flight network again. The prices had no hidden fees while booking.

Date of experience: January 22, 2016
Canada
1 review
0 helpful votes
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Smooth booking
January 22, 2016

Looked after on Cheap airfares and found flight for 458 USD little cheaper than I paid. Would have saved about 40 or 50 $

Date of experience: January 21, 2016
North Carolina
1 review
0 helpful votes
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But in this case everything went peachy! Even got a good deal on a car rental. First time using Flightnetwork.com but wouldn't hesitate to use again. Thanks.

Date of experience: January 21, 2016
Canada
1 review
1 helpful vote
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Easy, quick, complete
January 21, 2016

Was worried booking through new site (as I usually use known competitor) but Flight Network was $100 cheaper and it was a last minute flight so looking for the best deal. Read online reviews which seemed favourable and purchased ticket. Confirmation email of purchased ticket arrived immediately and shortly after e-ticket. Another e-ticket arrived in email that concerned me so phoned customer service and she informed me as long as confirmation number the same then it's all good. Looking forward to my flight, hopefully everything continues to go smoothly :) Thx FN! Lisa

Date of experience: January 21, 2016
Canada
1 review
1 helpful vote
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Way Too Easy!
January 21, 2016

I have used Flight Network for several years. Every time I go to book a flight I check all the websites for the best price. I consistently return to Flight Network. Best prices. Easy to book tickets, and user friendly site.

Date of experience: January 21, 2016
Indiana
1 review
8 helpful votes
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Thank you FlightNetwork
January 21, 2016

This review must be prefaced by a statement that I am 83 years old and am not computer savy. I made flight reservations for an upcoming trip to Washington DC on your website. Then later in the day I realized I had not made a seat election. I called American Airlines but I was told they had no reservation for me. So I next called your offices and talked to Abdul who confirmed that they had no reservations for me. So, whatever I thought I had done on the computer, I hadn't. Abdul personally saw to it that my reservations were made, got me a seat selection, gave me his name and extension should I have any other questions, and said he would send my tickets to me in the mail. And never once did he show any annoyance by my lack of computer knowledge. Thanks Abdul and thanks Flight Network.

Date of experience: January 21, 2016