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FlightNetworkReviews 3,592

3.5

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From the business

Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!


flightnetwork.com
Toronto, Ontario, Canada
+112
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FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

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Arkansas
3 reviews
0 helpful votes
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Great Booking!
January 26, 2016

After several days of looking at all the other travel sites with the only option American Airlines overpriced with ridiculous departure & arrival times, we found your site & got a great deal on Southwest with great departure & arrival times. Love it!

Date of experience: January 25, 2016
Canada
1 review
0 helpful votes
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Sweet deal
January 26, 2016

Thanks for finding the tickets exactly for the times and dates I need at a great price! We will book again!

Date of experience: January 25, 2016
Australia
1 review
0 helpful votes
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Your website is very easy to navigate. Quick booking. Perfect. Thanks, Sonja

Date of experience: January 25, 2016
California
1 review
0 helpful votes
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I accidentally booked my return flight a week off, and had to quickly call to get my reservation fixed. My customer service representative was so very lovely and professional. She quickly fixed my error, did not charge me for the change, and did so very quickly. Thank you for such a nice experience!

Date of experience: January 25, 2016
New Jersey
1 review
0 helpful votes
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Best price!
January 25, 2016

Although choices are limited, the price outweighed the issues.

Date of experience: January 25, 2016
Canada
1 review
0 helpful votes
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I feel that we got as good a deal as we could find with the right flight times.

Date of experience: January 25, 2016
Canada
1 review
0 helpful votes
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Some flights say it is cheaper, but when it is opened, it shows that there is no avaliable tickets. In summary, this website is very good.

Date of experience: January 25, 2016
Mexico
1 review
0 helpful votes
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The best rates
January 25, 2016

After searching other sites I came across Flight Network to find the very best deals, no comparison. Thank you for a great site and a great review... the purchase was easy and fast.

Date of experience: January 25, 2016
Canada
1 review
0 helpful votes
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The site is real easy to navigate and simple to make a reservation.
The following confirmations and instructions arequick and explanatory. Thank you.

Date of experience: January 25, 2016
Canada
2 reviews
0 helpful votes
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Flying High
January 25, 2016

It is always a pleasure using Flight Network. The ease with which I get to choose my flights makes the experience enjoyable. I just love the sliders for outgoing and return times. When I receive my itinerary, it automatically populates my calendar with all the info I need on the day. Well done team. Great Job.
Richard

Date of experience: January 25, 2016
Canada
1 review
0 helpful votes
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Every time I have looked for good flights (affordable and reasonable times) it's always been on this site. Seriously this site is the crap! Use it, trust me you won't regret it.

Date of experience: January 24, 2016
Canada
1 review
0 helpful votes
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Voyage
January 25, 2016

Les prix semble bon il reste a voir le service après vente

Date of experience: January 24, 2016
Canada
1 review
0 helpful votes
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I've been using Flight Network for years and feel it's a good fit to book flights and hotels. I really like the chance to get a cheaper flight if it goes down in price. I find I book earlier without worrying about a price decrease. I also like the history of past bookings which helps with future bookings. The only thing I would like added is a spot to add open dates so it's faster to find the best travel day on flights.

Date of experience: January 24, 2016
Canada
1 review
0 helpful votes
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Great customer service!
January 25, 2016

Pressed the wrong button and accidently booked a pm flight instead of an am flight. Fixed up no problem!
Only concern I have was that I had you were tracking a flight for me and when I went to flightnetwork site directly to see about another flight I noted that my flight had decreased in price. I had not received any feedback from you that there was a price drop... thought that was the whole purpose of you tracking a flight?

Date of experience: January 24, 2016
Canada
1 review
0 helpful votes
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Quick and Cheap.
January 25, 2016

I received and bought my ticket for a very cheap deal. I use more of time FlightNetwork. Good Job guys!

Date of experience: January 24, 2016
Canada
1 review
0 helpful votes
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Query re US funds
January 25, 2016

Service was excellent - have a question, however, why is pricing done in US funds?

Date of experience: January 24, 2016
Canada
1 review
0 helpful votes
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I'm happy as a clam!
January 24, 2016

I feel very well taken care of and look forward to my trip!

Date of experience: January 24, 2016
Missouri
1 review
8 helpful votes
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I'd seen numerous negative reviews of flight network service which made me nervous, but everything went according to plan... until I missed my flight. I called customer service that night, but airlines were closed and nothing could be done at 2am. The next morning I talked to the airline and then contacted customer service once more. The agent who I spoke with was phenomenal. He contacted the airline to help me assess the situation and my options. This was not an easy process, but soon he was able to inform me of my new choices. He was very thorough explaining and repeating my choices and consequences for each decision. I chose a flight, the website wasn't working. He did more research and we chose another flight with an arrival time identical to the first suggestion (international flight with a layover in a separate country). We booked the flight, my card was declined, patiently he waited while I produced another. It worked. He recited all sorts of precautions and suggestions to aid me during the process of traveling. I am embarrassed to say that I don't even know his name. He was incredibly helpful and equally as calm, determined, and patient. Thank you for an unbelievable support line. - Grant

Date of experience: January 24, 2016
Canada
1 review
0 helpful votes
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I've used FlightNetwork several times in the past. I check around the other sites too, but I always end up coming back to FlightNetwork. FlightNetwork has the best deals every time.

Date of experience: January 24, 2016
Australia
1 review
0 helpful votes
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Flightnetwork is great
January 24, 2016

Flightnetwork works extremely well for bookings.
Very easy to navigate through the site

Date of experience: January 24, 2016