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FlightNetwork

3.5

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Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!


flightnetwork.com
Toronto, Ontario, Canada
+112
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FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

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Canada
1 review
0 helpful votes
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Sca
April 1, 2019

Scammers do not trust them! Rude on the phone! You pay for a seat selection that is not guaranteed! They claim if the flight cost changes they honour the change but they only do if both outbound and inbound go down! Another shady thing they do. Save your money book with REDTAG or EXPEDIA

Date of experience: April 1, 2019
Canada
1 review
2 helpful votes
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I make an online reservation on March 20th for a flight from Paris to Bali for a total sum of 1529, 20 and I am called to confirm the reservation, I confirm and I see 5 days later on my bank statement a levy 1529. 20 and another additional levy of 1000. They justify this as an extra because the flight was not available and say that I accepted by phone, it's totally wrong! And they send no invoice or email. I file a complaint immediately against this company. The flight does not even cost that price on the website of the airline!

Date of experience: March 26, 2019
India
1 review
1 helpful vote
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I will never book with Flight Network again. The customer service department was completely unhelpful. I was getting continuous emails saying my flights were canceled because no one sent me my tickets. I assumed the flight was canceled and sent them an e-mail to send me a refund but then a week later someone responded and booked tickets for me. When I called to dispute this the customer service team was awful. Very rude and said there was no way to cancel my flight. I had to dispute this with my bank. The communications were slow and gave me incorrect information, they booked these tickets without my permission (as I had already asked for a refund and the tickets were not yet booked). Very very bad business. DO NOT BOOK WITH FLIGHT NETWORK, spend a few extra dollars and book directly with the airline because they are often more flexible and willing to help.

Date of experience: March 25, 2019
Canada
1 review
1 helpful vote
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Amazing!
March 25, 2019

This is the 3rd time I book with you guys and it is always a smooth and certain process. I truly appreciate that!

Date of experience: March 24, 2019
Canada
1 review
2 helpful votes
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Phone Call
March 25, 2019

The best price
The one bad thing need to be taking care of is the professional on the phone. They do not give a good service. They pretend to do understand, they make you repeat couple times and they they hung up. Not only one but more of them! Please correct that issue

Date of experience: March 24, 2019
South Carolina
1 review
1 helpful vote
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First time flying out of country. Spent a few weeks mainly on Justfly. Stumbled across flight network. Found the flights I wanted. Do went back to Just fly to compare prices. The tickets were exactly the same 996.00.
However after fees. Just Fly came to be 1240. 00
And flight Network came out to 1023. 00.
So it was an easy choice.

Date of experience: March 24, 2019
Canada
1 review
1 helpful vote
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Good
March 25, 2019

So far so good! Booking went well! Hopefully if the price drops they will let me know and reemberce me!

Date of experience: March 23, 2019
Mexico
1 review
1 helpful vote
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Price difference
March 23, 2019

The automated purchasing service works fine - but that is pretty easy to do.

But I was charged $20 more on the price quoted (ie. $283 vs $263) only to discover that I paid to select my seats! Beware of hidden charges.

And, of course, like all these online businesses, no email is provided, no chat function. You have to phone and pay long distance charges (to stay online and wait) if you are outside the US and Canada to solve this kind of discrepancy. All in all, a negative time-consuming experience. Bad deal.

Date of experience: March 23, 2019
Idaho
1 review
2 helpful votes
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We had a problem booking on line with the seat reservation so we called your office and spoke to Dildar Shaikh. Our trip was a bit difficult because we wanted to make a triangular
Voyage and dealt with different airlines. Anyway he resolved our problems and we were most happy with his suggestions. Please express out thanks to Dildar and will certainly use your company for future bookings.

Date of experience: March 23, 2019
Canada
1 review
1 helpful vote
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Awesome
March 23, 2019

The agent guided me through the process and did an excellent job. To me it was a little complicated but she took me through it step by step

Date of experience: March 22, 2019
Massachusetts
1 review
1 helpful vote
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I searched for a couple days using several search engines. At times it was frustrating.
When I settled on a flight through flight network it was easy to book. Immediately after booking I had a question about seat assignments and charges.
My first phone try I was put on hold for too long. But my second call was answered quickly and I spoke with someone who was helpful and patient explaining and looking up and answering my questions.

Date of experience: March 22, 2019
Ohio
1 review
1 helpful vote
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Great job
March 23, 2019

It wasn't that hard after all. I thought I would have problems getting it done but instead it was easy.

Date of experience: March 22, 2019
Canada
1 review
1 helpful vote
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We worked with Abeer to create a memorable trip for August and can not express enough how thankful we did! How patient she was with our requests and how professionally she handled it. Thank you for putting our dream trip in the works! Will definitely continue to contact Abeer for all our travel needs!

Date of experience: March 21, 2019
Canada
1 review
1 helpful vote
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I booked flights that were complicated, one ways and had several nuances with no issues or fuss! The agent I spoke to (Dhaval) was patient, knowledgeable and a pleasure to deal with. I received the etickets within minutes and am extremely happy with Flight Network. Also ticket prices are the cheapest - even better than momondo or cheapoair. Would definitely book through Flightnetwork again!

Date of experience: March 21, 2019
Canada
2 reviews
1 helpful vote
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I booked flights to Denver from Calgary and then back, both as one way trips because the round trip options weren't meeting my time line needs. Then realized I actually needed to fly to Colorado Spring and back. The FN agent was able to book two additional flights that didn't interrupt my original bookings which meant I didn't have to pay any change fees. Thanks for the help. I tell a lot of friends and business contacts about your site.

Date of experience: March 21, 2019
Chile
1 review
1 helpful vote
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Awesome
March 21, 2019

I got an extraordinary price that save me hundreds of dollars.
I definitely recommend FlightNetwork for everybody that is aware about smart purchases.

Date of experience: March 20, 2019
Minnesota
1 review
2 helpful votes
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Excellent!
March 21, 2019

First time booking. Had to call in for a complicated itinerary for a number of passengers with flexible dates. They took the time to check the cheapest and best routes, took us a good hour to get everything but was a pleasant experience. Thank you!

Date of experience: March 20, 2019
Canada
1 review
0 helpful votes
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Google took me to this website and the best price I was able to find all over the net...! 19$ cheaper! Bought the ticket and got a confirmation email, only to be cancelled the next day!

Date of experience: March 20, 2019
Canada
1 review
1 helpful vote
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Your price very competitive. Customer service is above everyone else. I will keep booking your site over and over again

Date of experience: March 20, 2019
Canada
1 review
0 helpful votes
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Excellent! I received the etickets within minutes. Good prices. The seat selection was extra $ but it was not clearly indicated.

Date of experience: March 20, 2019