Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Flighthub

Flighthub

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Flighthub?
grey stargrey stargrey stargrey stargrey star

Flighthub Reviews Summary

Flighthub has a rating of 2.7 stars from 5,076 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 10th among Plane Tickets sites.

service
696
value
653
shipping
264
returns
527
quality
588
This company does not typically respond to reviews

We monitor reviews for authenticity

NL
1 review
1 helpful vote
Follow Richard v.
Unfollow Richard v.
Share Review
Report Review

I don't like writing reviews but this trusty website deserves one. I'm fond of anything affordable yet first-rate service. Who wouldn't? Also, their services are nice and reliable, the customer service I booked a flight with was attentive and listened when I talked, which was nice. I'll use them again next time.

Date of experience: April 18, 2016
Iceland
1 review
1 helpful vote
Follow Abby P.
Unfollow Abby P.
Share Review
Report Review

I've had to change my flight departure and return date to April 29 and May 10 respectively. The original dates were April 20 and May 5 but my boss decided that he would re-schedule the trip. So I had no choice but see if I can rebook the flight. I was able to do it via telephone as the website didn't seem to have an option for alterations. Luckily it was easy as long as you provide all information required.

Date of experience: April 18, 2016
Denmark
1 review
0 helpful votes
Follow quanecia r.
Unfollow quanecia r.
Share Review
Report Review

Based on the reviews I've read, I saw some people complaining about the slow refund process so when it was my turn to ask for a refund (had to cancel my flight to Belgium after the Brussels attack). I was surprised to see that my payment was refunded in full only after two days of processing.

Date of experience: April 18, 2016
Illinois
1 review
1 helpful vote
Follow Evan M.
Unfollow Evan M.
Share Review
Report Review

Who needs to go to a real life travel agency when you can literally just book a flight from your couch/bed/toilet? All you need is internet connection and you'll be able to buy a ticket to wherever you want to go. Flighthub really is the epitome of flight booking websites.

Date of experience: April 18, 2016
New Jersey
1 review
1 helpful vote
Follow Teresa S.
Unfollow Teresa S.
Share Review
Report Review

Trusted site
April 18, 2016

When I first booked a flight on this site, I was surprised at how well their online rep was. They have nearly perfect rankings on most major reviews sites, which is quite rare for an online travel agency.

Date of experience: April 18, 2016
Washington
1 review
1 helpful vote
Follow William N.
Unfollow William N.
Share Review
Report Review

Flighthub is fast, efficient and always available. I've been traveling to different places for nearly six months (been to Thailand, Philippines, Japan, Shanghai, Mexico, Canada, Prague and counting) and I've booked all my flights with Flighthub. If you're concerned about its legitimacy, just take my travels for it.

Date of experience: April 18, 2016
Canada
1 review
0 helpful votes
Follow Sa J.
Unfollow Sa J.
Share Review
Report Review

Worst flight company
April 18, 2016

After buying ticket they are charging $5.95 every month. I am calling them every month to cancel but they are still charging me after 5 month till now. They said you have sign up for elite membership but I am not aware of that.

Date of experience: April 18, 2016
Denmark
1 review
1 helpful vote
Follow Brooke A.
Unfollow Brooke A.
Share Review
Report Review

Awful Service.
April 18, 2016

I booked a flight through FlightHub because they had some great prices, however if you need any extra assistance don't expect anything. I was trying to change my flight date through their toll free number, I could hardly hear what the person was saying to me he was talking way to fast and quiet, I did not get my flight changed he told me to call back another time and that their were no flights available for me to pick from, he said nothing regarding my flight change after that and said "we are done here, have a good day, bye", and hung up. I am not very happy about this and am still in need of changing my flight. I will not be booking through FlightHub ever again.

Date of experience: April 18, 2016
Canada
1 review
2 helpful votes
Follow j o.
Unfollow j o.
Share Review
Report Review

I need an answer
April 17, 2016

How come the record locator of air china and air canada that given by flight hub didn't exists in their record

Date of experience: April 16, 2016
Canada
1 review
1 helpful vote
Follow Jorge j.
Unfollow Jorge j.
Share Review
Report Review

I cancelled my reservation with their approval, said i will received my refund with in 4 to 6 wks but after 2 days i phone back to get my reference no. For my refund but i was shock when they told me i can get my money back. Until now i'm trying to negotiate with them, most of the time, their customer service let you stay on the line for 30 minutes to 2 hours. Hard to communicate with this people, and also they never let you talk to their supervisor or manager. When booking your next flight Stay away with FLIGHTHUB. Worst online booking..

Date of experience: April 16, 2016
Canada
1 review
0 helpful votes
Follow Grace C.
Unfollow Grace C.
Share Review
Report Review

I got what I paid for
April 16, 2016

I remember last February when my mother said she was getting divorced with her second husband and she called me at around 3AM in the morning crying and noticeably drunk. She said "I'm done with him.

Come back here next week so you can help me move out of his house and let's process the divorce". I was very groggy and wasn't in my right mental state so I mumbled something like "uhm, yeah yeah sure, uh hm" and then hung up.

The following day I booked my flight to NJ where my mom was and got a flight for only $80. I'm glad this website was here to help me assist with my mother's marital issues.

Date of experience: April 15, 2016
Canada
1 review
0 helpful votes
Follow Jim F.
Unfollow Jim F.
Share Review
Report Review

This site is great for all travelers looking for a flight. They are reliable and I've never had any major problems with them.

All my business and personal flights are booked via Flighthub for budget and convenience resons. When I go to my hometown in Denver, I never go to the airline's site as they are more expensive. Instead, I first consult Flighthub to check the cheapest flight tickets then compare them to the airline. 100% of the time the tickets in Flight hub are at least 20- 30% cheaper.

Even if price isn't an issue, I would still recommend the website. Try them out and see for yourself.

Date of experience: April 15, 2016
California
1 review
0 helpful votes
Follow Falice W.
Unfollow Falice W.
Share Review
Report Review

I spent two weeks in Barcelona, Spain last January. My flight tickets were bought from Flighthub.com (AKL - BCN with layovers in CAN and AMS). Our carrier was China Airlines and I got 2 free hot meals along with several non-alcoholic refreshments. A great experience!

Date of experience: April 15, 2016
Canada
1 review
1 helpful vote
Follow alpesh P.
Unfollow alpesh P.
Share Review
Report Review

Fraud company
April 13, 2016

They have your credit card they using it. This company has my credit card detail so they were charging every month from my credit card. When I called them they told me I have membership. I had to cancel my credit card. And I had to close my account. I booked one time ticket by this Flight hub website.

I advised everyone not to use this service. May be use some travel agency that worth.

Date of experience: April 13, 2016
Florida
1 review
1 helpful vote
Follow Caleb K.
Unfollow Caleb K.
Share Review
Report Review

From my experience, I can say that Flighthub is a totally legit website. My flight from Pearson to Jacksonville was smooth and although I didn't avail of a meal, it was still a very satisfying flight.

Date of experience: April 13, 2016
California
1 review
1 helpful vote
Follow David R.
Unfollow David R.
Share Review
Report Review

From lack of hidden fees to proper presentation of data, this website does everything that most online travel booking sites don't: provide proper information.

Date of experience: April 13, 2016
Australia
1 review
1 helpful vote
Follow Stephanie H.
Unfollow Stephanie H.
Share Review
Report Review

Better than expected
April 13, 2016

March 12 2016 I booked a my CA trip with this site not expecting much, but luckily the flight was great and I even had free snacks.

Date of experience: April 12, 2016
Canada
1 review
1 helpful vote
Follow Ashley C.
Unfollow Ashley C.
Share Review
Report Review

Prompt service
April 13, 2016

Prompt customer service and affordable flights make for a perfect online travel agency. The website

Date of experience: April 12, 2016
Canada
1 review
2 helpful votes
Follow Nikki Y.
Unfollow Nikki Y.
Share Review
Report Review

I HATE FLIGHT HUB
April 10, 2016

Tries to make you pay for everything possibly, give you incorrect prices, overprice your trips, very unprofessional, I WAITED 2 HOURS AND 20 MINUTES ON THE PHONE WHEN MY FRIEND CALLED AND GOT ANSWERED IN 20 MINUTES, can't understand any of their accents, very closed, they wouldn't allow me to speak to their manager, gives false information, extra fees of $100 that wasn't stated, be very careful when booking!

Date of experience: April 9, 2016
Canada
1 review
3 helpful votes
Follow Sophia Y.
Unfollow Sophia Y.
Share Review
Report Review

They took double the amount I paid for. I am too much in shock right now that I can't even understand what is going on. They keep taking around $1999 per 1 ticket (total of costs of 3 tickets) every single day. Its completely worst place you could ever buy your tickets at.

Date of experience: April 7, 2016

From the business

Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.


flighthub.com
Founded in 2012
Anita, IA, United States
+158
See all photos