FlighthubReviews 5,076

I can see from the reviews that Flight Hub hasn't changed since I unfortunately used them two years ago. We booked a flight from Vancouver to North Carolina. I accepted the price quoted, moved through their process, clicked "buy" and suddenly they took $120 more than the quoted price! I called them and they said that's just the way it happens sometimes, the prices change. While I'm booking a flight at the agreed upon price? Yup, and the rude guy on the other end wouldn't do anything about it. I asked to speak to a supervisor, and he said, "you'll get the same answer from him." So my answer to FlightHub is a resounding NO!

I purchased two tickets with Flighthub. All went well until I needed to submit invoices to our accountant. First, you just can't reach a Customer Care person by phone. They tell you to write to them, but they NEVER answer. It was only after I'd selected to book another flight that I could speak to person who then transferred me to a live person. I don't know where they keep their Customer Care people but I could barely hear them. Well, they couldn't find one of my flights! How is that possible? This is already a month after the flight has taken place. Now I cannot claim that flight as a business expense, so I'm afraid I won't buying with them ever again. Too bad, they do have good deals and a lot of options.

It's been a while since I last travel abroad. The last time I used Expedia their features and deals are just affordable or humane. But now, I can't imagine how they broke my heart. I tried searching till I read the reviews from other sites. FligthHub gave me the best and smoothest deal ever!

Thanks to flight hub I'm now out 168 and I can't make it home. I was told I could cancel and use my credit at a later date with aircanada. Nope. Ends up i can't actually use it towards any other flight, only the exact same destination. On top of that I have to pay 175 to even use the credit. Yep you heard me, I have to pay $7 to use my credit and then the price of the ticket. They do not care about they're customers and it's basically robbery if you have to make any changes at all. Thanks for nothing flight hub!

I was stuck in LA for 3 days due to a storm and couldnt go outside. I needed a flight to Portland the next week so I decided to book with FlightHub. Seamless experience!

Would recommend to my travel loving friends simply due to its cheap prices. I would love to visit Lisbon again, and I will make sure to book with FlightHub!

I had a flight to Porto from Italy booked with FlightHub. It was a great experience and the agents who did the booking for me were very accommodating!

I got a ticket for Toronto to London and used my debit card to pay. It didn't work so they said credit card unable to pay or something like that. (They took 930 from the account) I then called them and complained and they tried again and it still didn't work. (They took 930 again) I'm just so lost at this point like why do they keep taking money. So i tell them and they say it'll get back to my account in 48hours. I hope that's true. I went on to get a credit card and use it, it worked and they said reservation confirmed. 30 minutes later they sent your credit card unable to pay. I'm like WTF and then I call them to tell them and they say I should give them my information again. I did that and the customer service person said my electronic email would be sent in and hour (keep in mind this was 12 something on the night of August 17) as I'm writing this is it 11am the next day and I have no $#*!ING electronic email. I call these FLIGHTHUB GOOD FOR NOTHING BASTARDS AND they say the card didn't work. So why would you tell me my reservation is confirmed why why why? It doesn't make sense tho! And now I have to call the credit card company again and tell them blah blah. Let's hope it works this time now! I've been on a wild goose chase with this flight hub. Bottom line do not use them they are $#*! $#*! $#*!. I wonder why I tried them this time ugh! I should have stayed with cheapflights.ca they are far better! Foreal FLIGHTHUB I am so so disappointed. The stress I am going through to get my ticket is unbelievable.

I recently have booked two flights each for three people with flight hub. For both, flighthub emailed me that there were itinerary changes. For the first one, they wanted to put me on a much less favourable departure time that was going to make a six hour layover with my elderly parents. In the end, they gave me a better option but only after I insisted. But still over two weeks and another phone call later, I have not received an email about my itinerary changes.
For the second itinerary change initiated by the airline, I waited nearly two hours on the phone only to be told there would be a ten minute flight time difference. The itinerary email came minutes later.
My summation is that flighthub is not user friendly and convenient to the traveler where any changes are concerned.

I purchased our 5 family fight. When we had to make changes they pushed this issue to the air line. When i called the air line they said since flightglhub booked a flight they should help. Called flighthub again but they did not help they said it was my responsibility to find a way to change. We canceled the flight and booked another flight with them whem we were booking flight they seem like they can help with anything. After ticket is sold they will not help with anything. I am still waiting for my money from them. I called them and told them to get my money returned. They hung up on me. I bet if i call and tell them that i am purchasing they will be happy to help. I introduced 4 of my friends to purchase plane tickets. They had bad experience with flighthub as well. They lost alk of us.

I requested a flight for my cousin and I planned it for July however the system booked it for September so I had to cancel the flight and book directly through West Jet. I have been waiting for my money to be returned and it still have not been refunded. The date of the flight was suppose to be July 20 and I have been waiting since then for a refund. The person I last talked to was not very professional and I am soon going to go to the Better Business Bureau. I have also sent an email and no response

Flighthub seems to be pretty user friendly and the prices are never higher than what the airlines have. The only thing you should watch out for is that if you choose to select your seats, they will charge you $10-$20 for it. However, the seats aren't guaranteed and the the fee is charged by FlightHub, not the airline. Book you flight and then contact the airline for seats.

Made a nonrefundable flight reservation using FlightHub and 2 days prior to flight I had an accident which prevented my travel. I called the number listed on my confirmation documents in order to cancel the reservation. I was put on hold for about 30 minutes and the transferred to another number, put on hold for another 15 minutes and finally reached someone who spoke fast broken English. Being 90 years old and hard of hearing the only thing I could really understand was that my flight was cancelled. The agent talked at length about fees and penalties, which being in a hospital and on a cell phone, I gave up and said thanks. Now there are more charges on my credit card and when calling them I am on hold and unable to get through. First and last for these guys. I guess I would have been better off if I'd just never showed up

Total black mail! The travel agent sent us 2 flights that didn't match up I called back and they called us irresponsible and said its our fault that we didn't call back withen 24 hours, we ended up paying $250 to get it fixed. We requested an investigation and when we called back to see what's happening they said the travel agent reviewed it with us but it was 4 am and she should have noticed it. They are makeing mistakes on purpose to take your money stay clear of them!