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Flighthub

2.7

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Flighthub Reviews Summary

Flighthub has a rating of 2.7 stars from 5,076 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 10th among Plane Tickets sites.

service
696
value
653
shipping
264
returns
527
quality
588
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Canada
1 review
0 helpful votes
Follow Ashley J.
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Very disappointed in the fact that it's in US currency. I have been purchasing my ticket to flight hub and was very satisfied with the fact that I could purchase it with Canadian Currency's, my last purchase to Las Vegas I did not even double checked because it's always Canadian Currency, I have a ticket leaving out on 19 August and it was Canadian currency never had a problem with it, I don't think I'll be using your site anymore. I'm very disappointed that it was in US currency I will now start using Expedia.ca for the main fact I I'm sure and feel secure it will be in Canadian currency. Sorry that I have to do this but I was enjoying booking my flight to flighthub you guys need to stop it

Date of experience: July 12, 2017
Canada
1 review
0 helpful votes
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Vancouver
July 13, 2017

Good easy to navigate was able to find the flight I wanted and easy to book the prices were as low or lower than any other site I checked

Date of experience: July 12, 2017
Florida
1 review
0 helpful votes
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A piece of cake
July 13, 2017

Very easy! It showed me all the sites and options. I hope the actual flight experience goes this smooth. Like I said, "A piece of cake!"

Date of experience: July 12, 2017
Canada
1 review
1 helpful vote
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Poor accountability
July 12, 2017

Flighthub sent my tickets to a wrong email address and I was unaware that my reservation was cancelled. I had to make a new reservation many days later at a much higher flight price. Flighthub did not acknowledge their responsability and would not give any credit. However they offer the chance to win a $400 credit to write a review!

Date of experience: July 12, 2017
New York
1 review
0 helpful votes
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Very easy
July 13, 2017

Gave me all different options to pick out my flight and they made it easy to understand as this is my first time booking my own flight! Great prices as well.

Date of experience: July 12, 2017
Canada
1 review
0 helpful votes
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Excellent
July 13, 2017

The website is friendly and very easy to use. The lowest price on my plane ticket compare to the others that I have use!

Date of experience: July 12, 2017
Canada
1 review
0 helpful votes
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The process for finding a flight, selecting, and going to final payment was fairly easy and went without a hitch.
My one complaint would be that there is an insurance option that is set by default. If you're not reading carefully, you will end up paying for insurance when you didn't intend to.
Options like this should always be opt-in, not opt-out.

Date of experience: July 12, 2017
Colorado
1 review
2 helpful votes
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Pls dont buy any ticket bt flight hub, They charge me extra to have special seats and we did not get it. Airlines told me that flight hub dont have any authority to assign seats. I never ever going to use flight hub again. Pls buy tickets directly from the airline's web. I purchased our return tickets directly without any problems.

Date of experience: July 12, 2017
Sarah C. — Flighthub Rep
over a year old

Hi Jenny,

Thank you for taking the time to review our services. Once we receive your seat selection, we forward it to the airlines. In the unlikely event that they cannot fulfill your request, we are happy to refund the seat selection fee for you.

A reimbursement of $29.85 will be processed within 2-10 business days to the credit card on file.

We apologize for any inconvenience this may have caused.

Kind wishes,
FlightHub Team

Canada
2 reviews
0 helpful votes
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I can count on Flighthub.
July 12, 2017

I've been using Flighthub for years now and so far so good. It's the best fares on the planet. The website is easy to navigate and gives you more options on the cheapest flight.

Date of experience: July 12, 2017
Minnesota
1 review
0 helpful votes
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First time user
July 12, 2017

It is a wonderful website with ease of use. I appreciate the way Flighthub shows the cheapest flight nearest the dates searching for flight prices/status/availability. I did not appreciate how I was submitting my payment and the ticket price jumped up $62 per ticket. They did warn me, and I had a chance of opting out to find another flight, in which I did. It made me more cautious in moving forward with Flighthub.

Date of experience: July 11, 2017
Colorado
1 review
0 helpful votes
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Flight booing review
July 12, 2017

Best price compared to other websites. Didn't like how the price changed from Canadian to American Currency at random. Seemed like a tactic used to get people excited about a dramatic drop in price.

Date of experience: July 11, 2017
Sarah C. — Flighthub Rep
over a year old

Hi Natalia,

Thank you for taking the time to review our services. Because we are a North American travel agency, we allow our travellers to book either in CAD or USD. You are able to select and confirm your desired currency at the top right corner of any page on our website. The currency is also confirmed on the checkout page.

We apologize for any confusion.

Kind wishes,
FlightHub Team

Minnesota
1 review
0 helpful votes
Follow Chelsea S.
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Website is one of the easiest to complete, no questions that you don't have at your fingertips. Select your flight and receive daily updates on the price, then when the price gets to what you want to pay, select and two minutes later you have your ticket.

Date of experience: July 11, 2017
Canada
1 review
0 helpful votes
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Very helpful and worry free.
July 12, 2017

We were able to enjoy our holiday without the added expense of overpriced flights. My sister put us on to your service an we have recommended FL to many of our friends.

Date of experience: July 11, 2017
Canada
1 review
0 helpful votes
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Excellent Client experience
July 12, 2017

The agents are easy to deal with. The voices of the agents sound like they really want to help the clients.

Date of experience: July 11, 2017
Canada
1 review
0 helpful votes
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Straightforward experience
July 12, 2017

Never had a problem booking with Flighthub and have used it about a dozen times. The tools are simple to use and I can be assured that the flight I select is the best price, shortest length and reasonable layovers.

Date of experience: July 11, 2017
Minnesota
1 review
1 helpful vote
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I thought that if I got an alert that meant the price drop but it wasn't but the helpful thing about it is that they give you options on renting cars and options on hotels and find deals for you.

Date of experience: July 11, 2017
Arizona
1 review
0 helpful votes
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It was a great experience.
July 12, 2017

Your site was easy to follow even go someone who has not book a flight before. I would recommend Flighthud to my friend and family.

Date of experience: July 11, 2017
California
5 reviews
0 helpful votes
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Okay - but could use improvement
July 12, 2017

Display the flight being searched for first, then offer alternatives such as different dates or airports.

Date of experience: July 11, 2017
Canada
1 review
0 helpful votes
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Easiest process ever!
July 12, 2017

I would recommend this site to anyone. I can't believe how smooth it was to complete and I feel confident that I had the absolute lowest price possible. Thank you FlightHub for allowing me to visit my family!

Date of experience: July 11, 2017
California
1 review
0 helpful votes
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Excellent
July 12, 2017

It's good for finding cheap tickets. Not sure if your company has good service or not because I didn't start my travel. But so far so good!

Date of experience: July 11, 2017

From the business

Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.


flighthub.com
Founded in 2012
Anita, IA, United States
+158
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