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Flighthub

2.7

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Flighthub Reviews Summary

Flighthub has a rating of 2.7 stars from 5,076 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 10th among Plane Tickets sites.

service
696
value
653
shipping
264
returns
527
quality
588
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Canada
1 review
0 helpful votes
Follow Emmi M.
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Good experience, best prices
August 1, 2017

Easy, quick flight booking. Happy with my experience. I liked the filter options which made it easy to flip between dates to find the cheapest flights. I like how it shows alternative dates and airports to provide the best prices.

Date of experience: August 1, 2017
New Jersey
2 reviews
0 helpful votes
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Awesome website
August 1, 2017

The best, the website is easy to navagate and the most affordable prices at any time also opportunity to set up your own seat

Date of experience: August 1, 2017
Canada
1 review
0 helpful votes
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No hassle
August 1, 2017

Booking with FlightHub is always a smooth process. I selected, booked and was ticketed. What more is there to say?

Date of experience: August 1, 2017
Canada
1 review
0 helpful votes
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Trip to New York
August 1, 2017

I'm well pleased with the range of prices provided. Booking online was easy and efficient. I would use Flighthub again, no problem.

Date of experience: August 1, 2017
Canada
1 review
0 helpful votes
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Cautious
August 3, 2017

Found the website easy and helpful but ambiguous and tricky when it came to options besides simply purchasing the flight. Felt a little coerced regarding purchasing insurance and possibly choosing seats. Language was ambiguous and suddenly felt I needed to be very cautious and thorough to insure that I didn't incur additional unintentional costs.

Date of experience: August 1, 2017
Canada
1 review
0 helpful votes
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Andulus
August 1, 2017

The best price, options, quick and thorough comparisons, hassle free bookings. Frequent useful alerts.

Date of experience: August 1, 2017
Canada
1 review
0 helpful votes
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Awesome
August 1, 2017

It was easy as it was my first booking ever n I've never flown it was very easy n understanding anyone could easily book anything they give lots of different options for flights it's great and convient

Date of experience: August 1, 2017
Texas
1 review
0 helpful votes
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I put in my dates... I obtained the tickets but did not notice that the tickets were for dates other than what I selected. When I reviewed the email I received I noticed the dates were not what I selected. I called immediately and was told I would have to pay 150 to cancel my flight. I bought the insurance for this purpose but that did not matter. I called the call center and it seemed that the folks who worked the calls were heavily scripted and were not interested in customer service. I feel like I was ripped off and have shared my horrible experience on Facebook advising to never use this service.

Date of experience: August 1, 2017
Sarah C. — Flighthub Rep
over a year old

Hi Kristine,

Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.

Kind wishes,
FlightHub Team

Florida
1 review
0 helpful votes
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Don't use this site.
August 1, 2017

Don't use this site. I scheduled a flight and purchased the insurance. I had an issue an hour after and called to cancel. First they tried to charge me a $250 cancellation fee even though I purchased the insurance and I ended up paying a $75 cancellation fee just to get my $330 back. Be very careful with this site

Date of experience: August 1, 2017
Sarah C. — Flighthub Rep
over a year old

Hi Louann,

Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.

Kind wishes,
FlightHub Team

Canada
1 review
0 helpful votes
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Helpful but not that user friendly
August 1, 2017

Good to compare several sites at once. Would prefer being able to see all responses in one tab/page.

Date of experience: August 1, 2017
IR
1 review
0 helpful votes
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Satisfied
August 1, 2017

I went to Vancouver around 6 month ago and I've always found the best flight through these sites, even better than my home countries flight tracker. I really appreciate for newest flight's information, cheap and fast flights.

Date of experience: August 1, 2017
Canada
1 review
0 helpful votes
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Fast and good value
August 1, 2017

Easy to use and good value. My only concern is that now I will receive a stream of solicitations and survey requests. I speak to a lot of travelers in my line of work and it is easy to pass on opinions whether they are bad or good. I hope that Flighthub will keep my experience a pleasant one.

Date of experience: August 1, 2017
Canada
1 review
0 helpful votes
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Almost 5 star!
August 1, 2017

Found the flights I was specially looking for. Just surprised by extra fees for seat selection, but still happy.

Date of experience: August 1, 2017
Canada
1 review
0 helpful votes
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The site made me re-select my seats multiple times and when I got my tickets the time for my return flight was wrong! When I called customer service they said that wasn't possible. Several hours spent on the phone and nothing done changing the return flight was going to cost more than our original departure and return put together?!? Over 2000$. Never again will I use this "service"

Date of experience: July 31, 2017
Sarah C. — Flighthub Rep
over a year old

Hi Mary,

Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.

Kind wishes,
FlightHub Team

Canada
1 review
0 helpful votes
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Pretty decent
August 1, 2017

The experience was easy and the price was the cheapest i could find. A extra charge on my credit card for 30$ was unexpected.

Date of experience: July 31, 2017
Sarah C. — Flighthub Rep
over a year old

Hi Cody,

Thank you for taking the time to review our services. We see that you have pre-selected your seats for a fee of $29.90. Seat selection is an optional service and travelers are free to skip this step if desired. When selecting your seats, the price is indicated right below the interactive seat map.

Kind wishes,
FlightHub team

Louisiana
2 reviews
0 helpful votes
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Awesome
August 1, 2017

Enjoy my flight it was the best ever I would love to fly in this airline again the staff and the pilit made me feel comfortable and at home very friendly and very kind I will tell my family and friends to fly your airline.

Date of experience: July 31, 2017
Arizona
1 review
0 helpful votes
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Terrible
July 31, 2017

Will Cheat and steal your time. Disrespect you. Richard #7220 Will hang up on you. Ming Also careless and doesn't want to help you with anything just to put you on hold and waste your time

Date of experience: July 31, 2017
Sarah C. — Flighthub Rep
over a year old

Hi Jim,

Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.

Kind wishes,
FlightHub Team

Canada
1 review
1 helpful vote
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Readilyi Accessible Website
July 31, 2017

The site is easily navigatedI checked it frequently; booking a flight was straightforward; printing the confirmation posed no difficulty

Date of experience: July 31, 2017
California
1 review
0 helpful votes
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Had a little trouble
July 31, 2017

Trouble putting in We had a child traveling with us once I had Made the mistake of saying that was all adults. It would not let me change back to child Also once we got our tickets for the price it said that the price had gone up by $10 a ticket In the time it took for us to Buy our tickets

Date of experience: July 31, 2017
Sweden
1 review
0 helpful votes
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Trip to Canada
July 31, 2017

It was very clear how to book and how to find the best deal regards to prices and destination with stops. Flighthub website is very attractive and easy to handle. Explanations were well defined and a very quick resa is done.
I'm very satisfied.

Date of experience: July 31, 2017

From the business

Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.


flighthub.com
Founded in 2012
Anita, IA, United States
+158
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