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Flighthub Reviews Summary
Flighthub has a rating of 2.7 stars from 5,076 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 10th among Plane Tickets sites.
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After couple of attempts, changing my departure time they were not able to book my reservation. Even after holding for almost 1 hour, providing all details, this is the worst experience I have
I just booked a flight with insurance and then the insurnace side of the transaction didn't go through. Not impressed. I won't book through flighthub again.
I travel a lot (2-3 times a year) and this has been by far the worst experience of my life. First the agent provides me wrong information, then my flight gets cancelled by mistake, and then no one know how to fix the problem. I called flighthub 6 times in 6 days, every person says they will call me back but never do. Save yourself the time and hassle, BOOK SOMEWHERE ELSE!
I would never use this company they are scammers
I made several calls and on the 1st call i was advised my flight was cancelled after i pay a 75.00 cancellation fee. I was livid why should i pay for a cancellation fee before 24 hours so then they dropped the fee for 25.00 which i was reluctant to pay but willing just to get away from this company and i would get a refund.
I got an email this morning stating I needed to call them after 45 mins on the phone at 4am i have to call back to speak to a supervisor from 9am-6pm est time as they haven't canceled the flight yet and now it is over the 24 hour period. I am going to call my credit card company to reverse the charges and not pay them for the flight that is my only solution as they are not doing as i requested
Needed to change my flight from Uganda. Lady spoke poor English and wouldnt listen to my question around the flight change. When I mentioned she wasnt listening she hung up the phone on me. I had borrowed the phone to make the call. Ridiculous behaviour. Years ago I worked in customer services and would never treat a customer in this fashion.
From take off to landing had a smooth, relaxing trip. Flight attendants were courteous and service was great. Would definatly ride westjet again.
Flight hub is horrible and has horrible customer service, they have fake supervisors (all same level, I asked her and she wouldnt deny it, and refused to get her boss) I hit the wrong button for my return flight and called within 5 minutes to make the change and willing to pay extra for the correction. But no, they wont make any changes then told me $75 a person to cancel the booking, then when I complained told me they could take it down to $25 a person, then later told she could have waived it but only if it was for a different reason. I also had the insurance, no help there. The lady spoke over me the whole time and kept repeating, the policy was on the website, but it was human error I called within 5 minutes, no compassion just rudeness. Stay away unless you want screwed over!
Run away as fast as you can from these bozos. I scheduled my trip one year in advance and three weeks before I was set to leave i found out they had actually booked my flight to leave and return on the same day. They were unwilling to help me because these were considered "restricted" seats. Stick to mainline websites such as Orbitz or Travelocity where the calendar tool actually works.
Have use the worst seats on the plane. Was able to change it to better seat. Flight attended almost took my knee cap off with that $#*!en cart they push up and down the As soles with no regards to anyones safety in mine. West jet air Canada flll the same.
Flight hub website was simple and made it easy to book and look for the best possible deal. Great website to book any flights.
Use Flighthub a couple of times and have been very happy with the outcome
So much so that my family and I will be using the service in the near future.
Not the lowest price out there but low enough to get the job done. The lay overs werent too long either, longest one was 4 hours but flighthub cant control airlines
Efficiency is their best policy! By comparing with other airlines and websites, FlightHub established an easy and hassle free means of travel.The functions to choose layovers, costs, and airlines made FlightHub more efficient to use under tight deadlines. I would recommend everyone flying to enjoy the ease and efficiency of the FlightHub experience. Thank you for providing me with the best rates at the best quality!
The price of the airfare when I booked to go visit the Philippines was of good value. A tiring 10+ hours layover though. China Eastern served good food.
Customer experience has been great so far. As this was my first time using flighthub I am so far quite pleased.
Overall it was a great experience flying with Spirit!
Everything was clearly explained regarding baggage before the day of travel.
It was awesome to see the breakdown of the ticket price.
The spirit employees were helpful and the facility was absolutely clean.
We left on time and arrived before our set arrival.
Way to go!
My booking with Flighthub was a seamless experience, I would definitely use them again for my next flight booking.
Easy, fast and efficient. Always find the best deals! Takes the stress out of travelling. We travel quite a bit out of the country and whether my husband or I make the reservations, there are no worries.
From the business
Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jesse,
Thank you for taking the time in reviewing our services. As per checking this reservation, we are able to see that this booking was made online and not by one of our agents over the phone. The dates that were confirmed are in fact the dates that were requested. If any change needs to be done, all fee and fare rules apply.
Kind wishes,
FlightHub Team