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FlexShopper provides a flexible and easy way for you to get the furniture, electronics, appliances and other popular brand name goods with affordable, weekly payments.
FlexShopper Reviews Summary
FlexShopper has a rating of 2.8 stars from 790 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FlexShopper most frequently mention bank account, next day and credit card. FlexShopper ranks 25th among Marketplace sites.
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That's a joke I make 3,200 a month and you won't let me get a damn 200 dollar coffee machine. What else can it be. Well you can take your little company and shove it.
I would have given a negative 5 stars. Bought a laptop in April buy November it stopped working... completely! Doesn't even turn on. Has never been dropped or anything. That's not what I'm mad about though. I get things happen. The fact that I have been contacting the customer service department to have repairs done for 2 weeks now and still haven't been able to get it fixed. Instead I keep getting told I have to wait for someone to call me to set up an appointment for repairs. Since I have made the complaint I have made the payments (3 of them). My advice is dont buy anything that could ever need repairs. Paying $210 for a paper weight is just ridiculous.
Hello Bridgett, we apologize for your recent experience at FlexShopper. Please send us a direct message with the phone number or email address associated with your FlexShopper account.
It's the hardest thing trying to change my address with this company. Still not successful one year after moving.
Hello Son, address changes are handled by our Verification team and requires additional documentation. For
Privacy and security purposes, please send us a direct message with your email address and phone
Number associated and we will provide you with the necessary information to proceed with your
Request. You can also email [email protected] or call (855) 353-9289 and a agent will be glad to
Assist you as well. Thank you for your cooperation.
This program was very easy to get and payments are great. Love the product i got. Waiting to receive it.
The phone totals 1K, it is still broken; runs very hot, off screen, terrible picture quality, banged up once I received it... not at all worth 1k in total payments... regret, regret, regret!
We are sorry to hear about the issue you're having. Our team is dedicated to your satisfaction.
Please send us a direct message with the email address and phone number associated with your lease agreement and we will contact you to assist with this matter. You can also call our Returns department via phone at (855) 353-9289 and a representative will assist you.
Is a good web not a scam they legit nd. Is safe has good nd nice produt this my 1st time with ive been going througth hard ship with padamic i nned this fo my family ty
Flex Shopper does not respect No Solicitation laws; posted a flyer on my door when there is clearly marked NO SOLICITATION signs on the property.
Hello Jeremy G.,
We appreciate you reaching out to us, we are sorry to hear about this matter. We would like to address and review your incident. Please contact our Customer Service Team via phone at (855) 353-9289 a representative will assist you or provide your phone number in a private direct message for assistance as well.
The customer service agent was nice and friendly and also patient. I never have a bad experience when I called customer service.
Great plan to use when your not able to pay cash. This is my 3 set of tires, that I have put one one of there plans and paid off within the 90 days and it only cost me a extra 50 above the cost of the tires.
The item I got approved for came in the mail fast unopened and brand new as promised. The first couple months was going good. Made my payments when they were due was late a couple times but had no problem calling and getting it paid. But this past month has been the WORST! They keep racking up random past due amounts over $100 each time and are rude as hell on the phone. I've had this happen three times now and currently at this very moment waiting for a call back to get the random past due amount of $152!
Hello Karesa,
We appreciate your business, and we are ready to investigate this matter. Please send us a direct message with your email address and the phone number to reach you and one of our team members will contact you. We are committed to resolving this issue as quickly as possible or you can call (855) 353-9289 press1 to speak to a Billing Agent.
I call more that a month ago and i still waiting for a call back from a supervisor, i send a e-mail and i never get any respond. I set my payment for auto pay every Friday and they been doing on Wednesday i call and talk with the personal but they could help me. They need better customer service to help the customer needs.
Hello Jose,
We appreciate your business and apologize for the inconvenience. We would like to assist you with the resolution. Please send us a direct message with your email address and phone number associated with your lease agreement or you can contact our office via phone at (855) 353-9289 press 1 and our Billing Team will assist you.
This is the worst decision I've ever made when it comes to credit! I missed my 90 days by about 7 days. I ended up paying $400 for a $200 purchase! People get busy they could have at least sent a message saying your 90 days is approaching. Then when I went to pay on it the balance went up after the customer service person told me that my balance would stay the same that no more fees would be added to it. Well that was a whole lie! I paid it off and closed the account. Never again!
Hello Heidi,
We appreciate your business and apologize for any inconvenience you've experienced. Our team is 100% dedicated to your satisfaction and would like to assist in rectifying this matter. Please contact our office via phone at (855) 353-9289 press 1 and a representative will assist you or if you prefer to send us a direct message with the email address and phone number associated with your lease agreement and we can contact you to assist.
I made my payments a day early. Flex shopper went into my account and took my payments AGAIN leaving me $141 negative in my acct. I asked for a refund and they said no it's considered an extra payment. Who the hell has enough to make extra payments? No me!
We appreciate your business and sorry to hear about this billing issue. Our team is 100% dedicated to your satisfaction. We would like to review this matter, please contact our Billing Department via phone at (855) 353-9289 press 1, an agent will rectify the situation.
DEFINITELY WON'T GIVE A LONG STORY BUT LET'S JUST SAY THIS COMPANY IS FULL OF CRAP! THEY ARE ALL ABOUT MONEY, THE CUSTOMER REPRESENTATIVES ARE HORRIBLE( EACH ONE I'VE SPOKE WITH TOLD ME DIFFERENT STATEMENTS WHEN IT COMES TO MY ACCOUNT, THEY LIE ABOUT YOU MISSING PAYMENTS WHEN CLEARLY I LOOK AT MY BANK STATEMENTS. LUIS THE BILLING SUPERVISOR IS VERY INCOMPETENT, RUDE & HAS A VERY SMART MOUTH! THEY JERK YOU AROUND WHEN IT COMES TO WANTING A NUMBER FOR CORPORATE. I WILL NEVER LEASE ANYTHING ELSE FROM THIS COMPANY EVER AGAIN! I WILL BE SEEKING LEGAL OPTIONS AS I DO NOT PLAY ABOUT MY MONEY!
We are sorry to hear about this matter, we would like to address and review this incident. Please contact our Billing Department via phone at (855) 353-9289 and a representative will be happy to help you or provide your email address and phone number in a private direct message for assistance as well.
Rashina(?) was polite, professional, friendly and very knowledgeable. It was a great experience. Thank you.
Thank you for giving me credit. People are polite on the phone. I give you a 10 for greatness. I love.
Called in and my issue was resolved. I am extremely satisfied the Rep was awesome. She was polite and knowledgeable.
A recent inquiry/ concern prompted a call. The representative was very helpful and efficient in addressing my concerns. Overall I am not only pleased with the opportunity to purchase items when needed but I am very pleased with the customer support team. Keep up the good work!
How can I take flexshopper to court I contacted them to have something returned and I've never got a label to return it I informed them that I got in touch with my bank to change my information so they can't take anything out of my account
We are sorry to hear about your experience returning an item. Our team is committed to address this matter. Please send us a direct message with the email address and phone number associated with your lease agreement and we will contact you to assist. You can also call our Customer Service department via phone at (855) 353-9289 and a representative will assist you.
Great service very helpful with all my needs. I would refer theses guys to friends and family. Customer service was very understandable.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are sorry to hear about the issue you're having. Our Customer Service team will be happy to investigate further. Please call 855-353-9289 and an agent will assist you.