Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FlexShopper

FlexShopper

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FlexShopper provides a flexible and easy way for you to get the furniture, electronics, appliances and other popular brand name goods with affordable, weekly payments.


+64
See all photos
How would you rate FlexShopper?
grey stargrey stargrey stargrey stargrey star

FlexShopper Reviews Summary

FlexShopper has a rating of 2.8 stars from 790 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FlexShopper most frequently mention bank account, next day and credit card. FlexShopper ranks 25th among Marketplace sites.

service
197
value
177
shipping
152
returns
111
quality
156
This company does not typically respond to reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow Joseph H.
Unfollow Joseph H.
Share Review
Report Review

Understanding
August 4, 2020

Problems with covid no proble, very understanding.
Always good customer service. Always easy to use.

Date of experience: August 3, 2020
Louisiana
1 review
0 helpful votes
Follow Heather L.
Unfollow Heather L.
Share Review
Report Review

Very Helpful
August 4, 2020

Cynthia was the nicest person to deal with! She was so helpful and got my account squared away quickly! Very happy to have dealt with her. Thankful to be dealing with a great company that employs lovely people! Thank you!

Date of experience: August 3, 2020
Florida
1 review
0 helpful votes
Follow Donato V.
Unfollow Donato V.
Share Review
Report Review

Recibí un trato muy profesional y amable, sobre todo por parte de la encantadora Cynthia.
Me ayudaron con la compra de los neumáticos de mi vehículo sin excesivo papeleo, les envié el estimado de la compra preparado por el taller y enseguida me aprobaron el préstamo, por lo que no dudo en recomendar ampliamente a esta compañía y su gran equipo de gente.
Gracias!

Date of experience: August 3, 2020
New York
1 review
0 helpful votes
Follow William R.
Unfollow William R.
Share Review
Report Review

Awesome Service
August 4, 2020

Cynthia was so helpful this morning she took her time to explain the billing payoff and informed me of the benefit of paying off early. She is an asset to your company that far exceeds expectations for most representatives please notate that I William Reitmeyer appreciate Cynthia's work ethic.

Date of experience: August 3, 2020
Texas
1 review
0 helpful votes
Follow AnnMarie P.
Unfollow AnnMarie P.
Share Review
Report Review

Love this site
August 4, 2020

This site has always been good to me when leasing to own. There have been times I missed payments and their customer support staff have always been amazing and helpful. I will gladly lease through them again anytime.

Date of experience: August 3, 2020
North Carolina
1 review
0 helpful votes
Follow Angel B.
Unfollow Angel B.
Share Review
Report Review

I am so grateful that I stumbled across this site. My experience thus far has been an absolute game-changer! I am a photographer/Videographer that needed new gear to enhance my business but couldn't afford to purchase gear outright. Flexshopper came to the rescue and has since helped me raise the production value of my business. Ultimately I have been attracting more clients which have increased my income. I am truly grateful beyond measure!
About two years ago, I ran into some financial trouble due to being laid off of my job. This situation hurt my credit score. I am so blessed that Flexshopper did not hold my credit score against me! I'm just grateful that Flexshopper has decided to take a chance on me... I will never default on my account. This has been a game-changer for me and my business. In addition, the customer service has been so amazing. CYNTHIA, one of the customer service agents was so pleasant and kind to speak to. She definitely represents the company well! Once again, I am so grateful for my experience! Don't think twice about doing business here!

Date of experience: August 1, 2020
North Carolina
1 review
0 helpful votes
Follow Tisha L.
Unfollow Tisha L.
Share Review
Report Review

Cynthia
August 2, 2020

Cynthia was very knowledgeable of her job. I had a few questions and she and she answered them and help me find a Mavis Tire near my boyfriend's house which was very helpful. Thanks Mrs. Cynthia Rodriguez.

Date of experience: August 1, 2020
Louisiana
1 review
0 helpful votes
Follow Tretavious W.
Unfollow Tretavious W.
Share Review
Report Review

The customer service is so friendly and kind. They are will to help you out. Ask for Cynthia she's amazing.

Date of experience: August 1, 2020
Florida
1 review
0 helpful votes
Follow Esther J.
Unfollow Esther J.
Share Review
Report Review

Amazing!
August 2, 2020

Very helpful, clear answers and amazing attitude! I asked to see what I can do to pay off my flex shopper bill and she answered all my questions with just me asking just one. Hope I always get her when I call!

Date of experience: August 1, 2020
New York
1 review
11 helpful votes
Follow QUENTIN W.
Unfollow QUENTIN W.
Share Review
Report Review

Always a pleasure
August 1, 2020

I'm not the best at writing reviews but Your Billing Dept specialist is AMAZING! I never have to worry about getting good customer service from Cynthia Rodriguez. Shes very accurate and punctual with her work. Give this amazing woman recognition.

Date of experience: August 1, 2020
Mississippi
1 review
0 helpful votes
Follow SHANNON F.
Unfollow SHANNON F.
Share Review
Report Review

CYNTHIA was very helpful. Ty went out of her way to make me smile. She also helped me with my husband acount.

Date of experience: July 31, 2020
Illinois
1 review
0 helpful votes
Follow Kimberly B.
Unfollow Kimberly B.
Share Review
Report Review

Cynthia Rodriguez
August 1, 2020

Cynthia was a great help. Gave me a better understanding how to pay off my items. She was pleasant and a delight to talk to. Thank you Cynthia for all your help. Have a Blessed dear

Date of experience: July 31, 2020
North Carolina
1 review
0 helpful votes
Follow Debonair P.
Unfollow Debonair P.
Share Review
Report Review

Great service-!
August 1, 2020

Cynthia was very enthusiastic and eager to resolve my billing payments. She was a joy to speak with. I was able to resolve everything very quickly.

Date of experience: July 31, 2020
Arizona
1 review
0 helpful votes
Follow Amanda A.
Unfollow Amanda A.
Share Review
Report Review

Payment and reminder
August 1, 2020

This morning I spoke with CYNTHIA R. She was extremely helpful and knowledgeable. I was confused as to why my payment didn't draft. She knew why right away and helped me make an additional payment. She also took the time to remind me of my other loan status and offered to send out a reminder email to pay it off on time. She really took the initiative to help me!

Date of experience: July 31, 2020
Texas
1 review
0 helpful votes
Follow inmond m.
Unfollow inmond m.
Share Review
Report Review

I was calling to check on a return the csr was very helpful and got everything taken care of quickly o love the customer service you guys provide a++++

Date of experience: July 31, 2020
Virginia
1 review
0 helpful votes
Follow angie d.
Unfollow angie d.
Share Review
Report Review

Very good service
August 1, 2020

I havent any problem with this company and cynthia did a great job in helping me and glad i could give her a good laugh for the day thank you cynthia

Date of experience: July 31, 2020
Virginia
1 review
0 helpful votes
Follow Luis T.
Unfollow Luis T.
Share Review
Report Review

FlexShopper
August 1, 2020

Best service and customer service!
I called and in less than five minutes, everything was solved. I'm very impressed with FlexShopper.

Date of experience: July 31, 2020
New York
1 review
0 helpful votes
Follow Takisha J.
Unfollow Takisha J.
Share Review
Report Review

Flexshopper
July 31, 2020

I love shopping with flexshopper, the prices are reasonable and they have any and everything you could possibly want. Cynthia Rodriguez is very very helpful and always available to help any way she can.

Date of experience: July 31, 2020
Georgia
1 review
0 helpful votes
Follow Janice M.
Unfollow Janice M.
Share Review
Report Review

Customer appreciated
August 1, 2020

I am so pleased with associate Lester he has gone above and beyond for me especially when the covic 19 hit us he took care of my account right away I am so happy to know there are good people in the world thank you Lester

Date of experience: July 31, 2020
Georgia
1 review
0 helpful votes
Follow Mary B.
Unfollow Mary B.
Share Review
Report Review

Best agent
August 1, 2020

I'm so happy to have a Agent who works with me & is very knowledgeable. Cynthia was very respectful & understanding

Date of experience: July 30, 2020