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FlexShopper provides a flexible and easy way for you to get the furniture, electronics, appliances and other popular brand name goods with affordable, weekly payments.
FlexShopper Reviews Summary
FlexShopper has a rating of 2.8 stars from 790 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FlexShopper most frequently mention bank account, next day and credit card. FlexShopper ranks 25th among Marketplace sites.
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FlexShopper is awesome, I love every item I've purchased from them. If I ever have any questions about payments or anything my account manager Greg Roy is always there to answer them and keep me laughing while on the phone. He's a joy to talk to, great customer service! Keep up the good work guys!
Called in and spoke with Cynthia R. She was AMAZING. Very helpful. I appreciate her excellent Customer Service skills.
I've been a customer for a few months now. Been able to get my electronics with a small weekly payment has been such a relief. Be sure to pay them off within 90 days! They also have great billing agents like Cynthia R who are always happy to take care of you! Enjoy!
Cynthia was very professional and answered all of my questions regarding setting my loan together and my options. Her knowledge of the product helped me in making my loan decision options
FlexWallet has been great for me. Today 7/11/20 I was helped by a customer representative named Greg. All my needs were satisfied. Thank you
It was an extremely quick call, but perfect in every way. They helped me schedule payments, and answered all of my many questions!
She was very polite and helpful. Keep up the good work. She made sure everything i needed was done. Will be doing more business with you
Cynthia Rodriguez
Was very knowledgeable on Assisting me with my account questions awesome customer service representative!
I spoke with Cynthia who was very helpful and swift with my requests. Cynthia offered available options and current balance information. Nice job!
Don't ever use this method to buy anything. I did not read the "fine print" and I needed new tires for my SUV to pass inspection. I fell into this financial trap by having them put on and making bi-weekly payments. I had 90 days to pay without interest but as life happens i forgot to pay it off in 90 days and i went from owing $1,100 for 4 tires to over $, 2000. I finally called to see what my balance is and I've already paid $856.00 in bi-weekly payments and the pay off is $666.00 as of today. If i continue the bi-weekly payments i would have paid over 2k for 52weeks for 4 tires on a Kia. This is called 'legal loan sharking,' so know what you're getting into before you sign and drive.
Flex Shopper Has allowed me to make purchases for my home whenever I need to. I've even used my spending power to buy gifts for family. I love flex shopper forever
I lost my job because of covid and asked them if they could wait on a payment and they did 2 weeks that helped a lot thank you so much carol
My experience with Flexshopper was good.
I was able to purchase tires for my car and other items of need while still having the financial flexibility to take care of other things of equal importance.
Cynthia was a pleasure. She was courteous, professional and extremely helpful. Everything you expect from customer service and so seldom receive anymore.
Cynthia was very helpful, friendly, understanding and considerate as I told her about my current situation. She helped me come upon an agreement in which I can stay true to!
I purchased 4 items and sent one back (Daybed) because it wasn't made properly. Today, I called to pay off 3 of the items and a nice gentleman named Jewels assisted me. I was pleased with his help. I gave a 4 star because the return of the day bed is not showing as returned on my account. Also, the website needs to be updated so you can see the balance due and to be able to pay it off on the website. Other than those thing I am pleased so far.
JB was respectful to my situation and helped me with no problem. I use this company all the time pay for what you want.
I would like to thank Cynthia Rodriguez for everything she did for me. Great customer service, knowledgeable, and patient. She assisted me and was very pleasant. I would love to speak with her on all my calls to Flexshopper.
This is a great program to help people that can't buy things outright. I would have given a 5 star if you bring back Wal-Mart on your personal shopper!
Thanks to the last person That help me it was a pleasure and smooth transaction very efficient and polite gentleman
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the feedback, Wayne. We are sorry to hear about your experience. We hope with some additional information that we can help clarify how it works.
Our lease to own agreement is for 52 weekly payments. You can change the frequency in which you pay, but this does not change the terms of the contract. It does not further extend your agreement, nor does it cost you more to change the frequency of payments.
There are more options to pay off and save money! Payment and the terms are mentioned early on in the contract you sign within the first few paragraphs of your lease (usually section 2, but can vary to 3 depending on your state). In addition to the 90 days same as cash, there are other early payment options available. The Early Payoff schedule is detailed in the agreement.
We understand life happens. There may be some options available to you. Please contact us and request to speak to the Billing or Customer Service Manager while mentioning this review. We will also try to reach you based on the information you've provided.