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FlexShopper

2.8

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From the business

FlexShopper provides a flexible and easy way for you to get the furniture, electronics, appliances and other popular brand name goods with affordable, weekly payments.


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FlexShopper Reviews Summary

FlexShopper has a rating of 2.8 stars from 790 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FlexShopper most frequently mention bank account, next day and credit card. FlexShopper ranks 26th among Marketplace sites.

service
197
value
177
shipping
152
returns
111
quality
156
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New York
1 review
0 helpful votes
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Payment arrangements
August 18, 2020

Due COVID-19, I fell behind in payments. Cynthia was extremely helpful and understanding. We reached an arrangement that was all I could ask for!

Date of experience: August 18, 2020
Ohio
1 review
0 helpful votes
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The weekly payments weren't bad at all and even when we couldn't pay them on time, Cynthia worked with us to ensure we got to keep our stuff. Highly recommend!

Date of experience: August 18, 2020
Texas
1 review
0 helpful votes
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Cynthia Rodriguez was extremely helpful, understanding, caring, and kind. Her attitude and customer service is phenomenal! She went above and beyond to help me today, and made me feel appreciated!

Date of experience: August 17, 2020
New York
1 review
0 helpful votes
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Great service
August 17, 2020

Cynthia was awesome. Great customer service!
Was very friendly and helped me with exactly what I needed!

Date of experience: August 17, 2020
Germany
1 review
0 helpful votes
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Cynthi Rodriguez was so helpful yesterday. She made it so easy to understand the terms and set up payments. She assisted us with an awesome customer service call and she has never made it easier. The best help ever.

Date of experience: August 16, 2020
Texas
1 review
0 helpful votes
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Cynthia was a great help. Very knowledgeable and was able to answer my questions in an accurate, polite, and professional manner. Thank you Cynthia

Date of experience: August 16, 2020
California
1 review
0 helpful votes
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Best customer service
August 16, 2020

Cynthia was very helpful. She helped me set up a payment arrangement. Also advised me to pay off a device. Thank you!

Date of experience: August 15, 2020
New York
1 review
0 helpful votes
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Customer service
August 16, 2020

Cynthia Rondriguez is amazing has been so much help in this time of need and very understanding. Thank you so much for all your help your amazing

Date of experience: August 15, 2020
Georgia
2 reviews
0 helpful votes
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Payment Plans
August 16, 2020

I Really gotta say that Ms. Cynthia Rodriguez really did an excellent job helping me figure how I could make my payment plan much easier and not making it a burden on me. I believe she deserves a raise. Again, I really appreciated her caring and help!

Date of experience: August 15, 2020
New York
1 review
0 helpful votes
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Great service!
August 16, 2020

They do their best to help with any needs you need. Cynthia a billing specialist always keeps in contact with me incase I need any type of help with Agreements or Arrangements. Thank you Cynthia!

Date of experience: August 15, 2020
Alabama
1 review
0 helpful votes
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Thank you for all your help. So happy to pay off my account and thank you for all your service. I got 4 new tires for my wife's car.
Thank you for your help fast and friendly service
Thank you again to CYNTHIA Rodriguez for assisting me with my phone all and needs to make payment and arrangements for my pay off! Thank you for the additional information about FlexTires other purchase options and opportunities for the future.
Thank you again and thank you CYNTHIA

Date of experience: August 15, 2020
Maryland
1 review
19 helpful votes
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I had to call in my new debit card number for my payments. Cynthia was very polite and helped me with my payment method change. She also informed me that I had a small amout to payoff one of my items. Im happy to say thanks to her I paid it off today. I have been a customer of flexshopper for awhile now. I have bought numerous items. I am happy with the customer service from Cynthia and whill be placing another order soon. Thankyou.

Date of experience: August 14, 2020
Alabama
1 review
0 helpful votes
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Awesome Service
August 15, 2020

Cynthia was most helpful. Cynthia helped me to understand my lease and helped me with billing options. The entire conversation was pleasant and very informative. All questions and concerns that I had about the lease were explained in detail and resolved.

Date of experience: August 14, 2020
Texas
2 reviews
1 helpful vote
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Unfortunately I have to return an item and didn't know how and a Mr. Cole was extremely understanding and kind and helped me and took care of it for me. Thank you and God Bless

Date of experience: August 14, 2020
New York
1 review
0 helpful votes
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Paid off
August 14, 2020

Cynthia was awesome she was very quick and helpful to pay off my account. Quick and very polite to thank you

Date of experience: August 14, 2020
Minnesota
1 review
0 helpful votes
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I had to payoff my late payments and Cynthia helped me out so much by not only saving me money but also restoring my account back to standing. The best part is, she was cheerful and make me feel good to payoff my late bills unlike how other places are if youre late for payment! Best customer service ever!

Date of experience: August 13, 2020
Texas
1 review
0 helpful votes
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Awesome experience
August 14, 2020

I love the proces from the beginning... then today Cynthia was so helpful and friendly! I will defently use this service again. Os the only way I can afford new tires even w the interest. Thank you guys!

Date of experience: August 13, 2020
Virginia
3 reviews
0 helpful votes
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She was very knowledgeable with what was going on and definetly a person who loves assisting people. Great customer service.

Date of experience: August 13, 2020
New York
1 review
0 helpful votes
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Cynthia Rodriguez
August 14, 2020

Cynthia Rodriguez is one of the most professional representatives I have communicated with over the years Dealing with customer service reps Awesome job Cynthia keep up the good work

Date of experience: August 13, 2020
Idaho
1 review
0 helpful votes
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Cynthia was very helpful in answering all my questions she was very helpful thankyou so very much. I would recommend flexshopper to everyone because of the great experience i had.

Date of experience: August 13, 2020