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FixezReviews 131

3.0

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Fixez Reviews Summary

Fixez has a rating of 3 stars from 131 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fixez most frequently mention and great product. Fixez ranks 6th among Mobile Repair sites.

service
23
value
23
shipping
21
returns
23
quality
24

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Illinois
1 review
0 helpful votes
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Misread
March 1, 2018

Why even offer screen replacement without the frame? I had to re order because I didn't realize it didn't come with the frame.

Date of experience: February 28, 2018
Nevada
1 review
0 helpful votes
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Its okay
February 27, 2018

Part was not new as the worker and website claimed to be. Has signs of scuff marks scratches and finger prints and a hair behide the lc screen. I believe they are reusing or refurbishing their own items from working phones even though the item did work and seems to be operating normally and properly it just leaves a bad taste in my mouth

Date of experience: February 26, 2018
Ohio
1 review
0 helpful votes
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The YouTube video made every step seem really easy, but most were much harder. And then, instead of replacing with a new battery with new parts, the video just put the relived battery and parts back in. This really understand how delicate many of the parts were.

Even following every step, the new battery didn't work for me and I had to buy a new phone. Perhaps I broke one of the wires.

In reality, this is not a replacement I would recommend to anyone who isn't a professional. It's a ton of steps and there are many possible places whether a mistake will brick your phone. Don't bother.

If I truly knew how difficult this would be to get right, I wouldn't have purchased.

Date of experience: February 24, 2018
Virginia
1 review
0 helpful votes
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Great products
February 15, 2018

Another great product from you guys. You're my go to. Source for replacement parts. Thanks again as always!

Date of experience: February 14, 2018
Virginia
1 review
1 helpful vote
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Motorola parts
February 13, 2018

The part arrived as expected and on time. And the advertisement I saw that the touch screen and the frame came with a small tool kit. My order did not include the toolkit.

Date of experience: February 12, 2018
Texas
2 reviews
0 helpful votes
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Packaging was good. Arrived on time glass is thinner than the original but seems every one I have changed the glass ws thiner than stock. Will say I have already dropped this phone a few times and no cracks. My biggest issue is the lcd was glued on just a tiny bit off barely see battery bar at the top of the screen.

Date of experience: February 3, 2018
Massachusetts
1 review
0 helpful votes
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Terrible Service!
January 29, 2018

The worse customer service i have ever experienced. I ordered three things from them so i could repair my white iPad. They sent the a black screen, an ill fitting white bezel and the wrong adhesives. ALL three items received were wrong! How can a company be so incompetent! The purchase order in the package was correct but did they even reference it before they shipped the products? No they did not. I emailed them, and they wouldn't do anything to remedy the situation unless i sent them a picture of the wrong items. Did they fix the mistake then? No i had to wait untill the return shipment was on its was before they would even begin to process my correct order. After waiting for two week i decided it was better to get a return than to deal with fixez even again. Don't make the same mistake as me. Its better to pay a bit more to a company that is competent and can get an order correct the first time than it is to deal with fixez.

Date of experience: January 29, 2018
BA
1 review
0 helpful votes
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Fast and professional
January 29, 2018

I had great experience shopping on this site. The order was delivered in 4 days and I live in Bosnia. Recommendation to anyone

Date of experience: January 28, 2018
Washington
1 review
0 helpful votes
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Great
January 25, 2018

Fast, easy and accurate. Great deal all around! I would and i do recommend to anyone. I had thought it was going to be hard to find what i needed and then a found these guys and the rest was easy. Thanks guys!

Date of experience: January 24, 2018
Germany
1 review
0 helpful votes
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Description says I was supposed to receive tool, adhesive strip, instructions and lens. Only got lens and bezel nothing else

Date of experience: January 22, 2018
New Mexico
1 review
0 helpful votes
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Faulty LCD
January 21, 2018

Finally received order and took the LCD screen to repair shop to find out it's faulty. Obviously can't return it once it's been installed, the site claims they are tested before sold

Date of experience: January 21, 2018
Illinois
1 review
0 helpful votes
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Exactly as expected
January 22, 2018

Good quality tools and working replacement screen, very satisifed. Will be using Fixez again if needed

Date of experience: January 21, 2018
Texas
1 review
0 helpful votes
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Quality part, helpful instruction video, timely delivery. What more could I ask for? The screen is working perfectly and I'm really impressed with the service I'm getting from this place. I've been buying parts for phones from here for over 5 years now and I've never had an issue. Very impressed

Date of experience: January 17, 2018
Texas
1 review
0 helpful votes
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Best shopping experience
January 16, 2018

It had tracking and the package still got here a day earlier, it was in perfect condition, and I was able to fix the phone within 15 minutes of receiving. 10 out of 10 will buy again

Date of experience: January 15, 2018
California
1 review
0 helpful votes
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I got my screen in a timely manner, installed it with no hitch, and now my phone looks like brand new. So stoked.

Date of experience: January 14, 2018
Saudi Arabia
1 review
0 helpful votes
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Good but
January 12, 2018

I took the shipment by myself i go to more then 150 KM, They did not but my mobile number in the shipment description

Date of experience: January 11, 2018
Arkansas
1 review
0 helpful votes
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Well done!
January 11, 2018

I ordered an electronic circuit board. I got what I ordered, it worked and I received it a day earlier than expected. All was good.

Date of experience: January 9, 2018
Nebraska
1 review
0 helpful votes
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First Timer
January 11, 2018

The part arrived pretty quick and was the right part. However, it didn't work how I hoped it would. Being my first time trying to fix a LCD screen for an i pod though, I'm not sure if it was defective when I got it, if I did it wrong, or something else is wrong with the device. Anyways, it was worth the 20 bucks to try fixing it myself. I have resolved the issue by ordering a new i pod. Thanks Fixez!

Date of experience: January 9, 2018
Pennsylvania
1 review
0 helpful votes
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New screen messed up
January 8, 2018

Screen I just got is messed up and cracked maybe happened in transport need to be contacted not sure why this is that way

Date of experience: January 8, 2018
Canada
1 review
0 helpful votes
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Got it quick
January 3, 2018

My rating is more for the fact the product did not come with in any instructions or adhesive.

Other than that its quality is great and works perfectly.

Date of experience: January 2, 2018