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Fiverr

1.5

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Fiverr Reviews Summary

The company has garnered a mixed reputation, with some customers appreciating the affordability and variety of services available, as well as the potential for building long-term relationships with freelancers. However, significant concerns dominate the feedback, particularly regarding delayed payments, unresponsive customer support, and a perceived lack of accountability for both sellers and buyers. Many users express frustration over unresolved disputes and the platform's failure to ensure transparency and quality among its freelancers. This highlights a critical need for improved customer service and stricter oversight to enhance user trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
286
value
275
shipping
182
returns
213
quality
261
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Australia
1 review
10 helpful votes
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Sure. We tried it today. Not surprised at the add-ons and handling cost of $12 but furious that my "refund" is not a refund of what I paid and then cancelled the order. I don't ever want to use the service again and I want my credit card refund of $25. I don't want a credit. I want my money refunded. I think I make myself clear. A refund is not credit. A credit is not a refund. Boo Hiss to the owners of Fiverr!

Date of experience: August 18, 2015
Germany
1 review
4 helpful votes
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http://forum.fiverr.com/discussion/*******/gigs-disappeared-from-search-because-fake-orders-for-over-18-months

Date of experience: August 17, 2015
Estonia
1 review
9 helpful votes
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Crap
August 14, 2015

Extremely disappointed. Sellers make the proposals and cheat you. Promising everything, delivering just fraction of the order and promise. 5 star rated people deliver extremely low quality work asking 180 EUR for this, delivery is late even with 2 weeks delivery time. I am not able to cancel the order. I am not able to get my money back and the support does not answer. Never again!

Date of experience: August 14, 2015
New York
1 review
6 helpful votes
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Be very careful...
August 12, 2015

I agree with the comments about potentially exploiting talented individuals for little pay but hey, no one if forcing folks to sign up to sell their skills and it does provide a commercial arena to build ones experience. What I have the biggest issue with is the fact that they use copyrighted artwork and music illegally potentially putting the buyer at risk for legal action and damages. I have notified them of this on several occasions and still they offer gigs like "The Minions" BE VERY CAREFUL - it doesn't matter that they sold it to you, if you use it, you own that use and are subject to legal actions against you.

Date of experience: August 11, 2015
New Jersey
1 review
11 helpful votes
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How dare they expect to pay hard working creatives $5. For their creative services? This is insulting and disgusting!

Date of experience: August 8, 2015
Cambodia
1 review
3 helpful votes
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Bad for sellers
August 6, 2015

I offered a translation gig on fiverr, 800 words for $5, in 2 days max. A buyer picked up on it and ordered several gigs at once, several times. Since they always ordered several gigs I ended up being late on most of the orders, which led to a bad score. The buyer told me they didn't care and they were satisfied with my work, never left a positive review though. At one point I ended up in hospital for a few days and wasn't able to respond to another order the buyer had placed. They cancelled the order and left a bad review and now my gig's score is so low, that no one will order it ever again. Also fiverr keeps $1 for every gig you sell, which is basically 20% and far too much, and it takes at least 2 weeks until you get your money. Never again.

Date of experience: August 5, 2015
Donna S.
Pennsylvania
1 review
6 helpful votes
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TURN BACK NOW!!!!
August 4, 2015

TOTALLY BOGUS. COMPLETE BS. At least if you drop $5 on the street, somebody worthy of it will benefit. Not these liars, theives, and for all intents and purposes, criminals. Trust no one on this site. Seriously profitable scam they have going on. Sickening.

Date of experience: August 4, 2015
India
4 reviews
13 helpful votes
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Fiverr.com a 5 Bucks services where you can get stuff done, i would say its a great marketplace to sell your services, if you are too good you will receive a junk of order and you can start from 0 to 50 order per days as well.

Some of sellers services are really an awesome, like video reviews, Video compose, some backlink stuff, some traffic, some Google campaign and many more.

But you have to accept that, quality will be poor, what make the different where some one provide 500 USD services in 5 USD? Yes you got better understanding now

So try it when you need to make thing filthy, Not all the services are in this categories but sure some one who give you 5000 visitors and 5000 likes in 5 bucks what will be the quality?

Ya BAM!

Date of experience: July 30, 2015
GB
1 review
12 helpful votes
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SITE IS FRAUD
July 26, 2015

Do not buy ANYTHING! This site is a fraud, I had 470$ IN MY SHOPPING BALANCE AND I GOT BANNED FOR TOO MANY CANCELLIONS WHICH ISNT TRUE THIS SITE IS A SCAM, I HAVE TAKEN LEGAL SCTION AGAINST THEM AND SUED 15.000$ GUYS LETS SHUT DOWN THIS FRUAD SITE

Date of experience: July 26, 2015
Florida
16 reviews
11 helpful votes
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Just try to navigate their website. As a buyer of these type of services for many years I can only say, I tried to find my "seller" and the site is so poorly constructed that you'll literally waste hours there. They don't allow you to alter or pick your own deadlines so your seller is pushed to get something / anything out to you without feedback. They're all apparently terrified to not receive payment for their work! But what a waste of time for business men! Customer service?! NONE. I wanted to fund my sellers account before leaving for a trip. I received no response after a week. FINALLY, my credit card rejected 2x and when I asked Chase why they said all transactions are originally rejected because of so many complaints! Well I met some decent sellers, it's so sad that they are tied to this horrific company. Yes Fiver r stings!

Date of experience: July 25, 2015
Missouri
1 review
5 helpful votes
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AmazeSolutions & Fiverr Are Both Frauds

I provided them information proving they use bots for fake clicks to websites. I let them work for 1 month which showed not on single real person came to my site from them and all clicks came from three different cities with only the ip addresses changing slightly. They immediately filed a mutual agreement to refund my money which initially I thought was pretty straight up until i realized the money goes into your fiverr account for more jobs. I did write a ticket to the head of the support and he actually did refund it back to paypal... but

As soon as the seller sent the mutual cancellation and i accepted it (with no knowledge of what ill explain later anywhere in site), that erased the possibility of me leaving a review of this fraudulent seller (he had something like 22k reviews 5 star) so basically the fraudulent seller have a shield and a way to hide on the site provided by fiverr themselves.

I have to wonder if fiverr is in cahoots with fraudulent sellers because of the high 5 star rating for an obvious fraud and for the ways they provide them to keep this hidden and does not give an accurate review system which is so important. It all only makes sense if this whole thing is geared to screw you from your money which is what i think is happening here.

Based on the many other reviews I've read across the internet i think i got extremely lucky getting my money back to paypal. Even so I can tell this site is still active in fraudulent activity.So be warned. I should also mention no job i ever bought amounted to any sale or anything beneficial. You do the math.

Date of experience: July 24, 2015
India
1 review
4 helpful votes
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A Big Fraud
July 24, 2015

This website is full of fraud i was seller on this website and today what i saw they blocked my account and it was nearly $700 was there in my account including upcoming payments now am trying to contact them and they are saying they can not unblock so means all the money they are gona take it in their account. A BIG FRAUD WEBSITE

If anybody want i have a full prove screenshots of my account that show the money.

Date of experience: July 24, 2015
Australia
3 reviews
13 helpful votes
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I recently bought gig on fiverr and got cheated by guy from "INDIA", and there is no effective support given from fiverr team, so, I gave up! There are many good service providers also, but keep yourself ready to for disappointments.

Date of experience: July 23, 2015
Missouri
1 review
7 helpful votes
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I just had to file a dispute as a buyer with PayPal because Fiverr closed my account and took my money! Fiverr is able to get away with these types of illegal business practices because they are located in Israel and not the United States?

I honestly believe they continue these horrible practices because they are not subject to US business laws. Nothing is going to happen until there is International pressure on Fiverr. I will hold my breath on that one.

They just received a $30 million dollars in funding (see this wiki link: https://en.wikipedia.org/wiki/Fiverr.

Date of experience: July 21, 2015
Spain
1 review
3 helpful votes
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AVOID IT!
July 20, 2015

Lets just say that they show you a Ferrari, but you get less than a Fiat 500...

Date of experience: July 20, 2015
Egypt
1 review
2 helpful votes
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Awesome website
July 21, 2015

Awesome website and services. If you are a seller, Be honest and be patient you will gain great money. If you are a buyer, just try to chose the right seller, and understand how the website works. If you get scammed, you should contact customer support and you will get your money back within few days.

I never had a bad experience with fiverr. I work there for 5 years.

Date of experience: July 20, 2015
Bulgaria
5 reviews
21 helpful votes
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Elena
July 15, 2015

I have never seen such system, i earn money there they keep holding it for days in the account, to be true, i did not like the system and i will not work from there anymore, i have done some research and there seems a few web site that fiverr alternatives: such as
https://www.isvarr.com
https://www.seoclerks.com
http://www.fiverup.com
You can choose any of them you like and i suggest you to also contact to them about their safety...

Date of experience: July 14, 2015
New Hampshire
1 review
7 helpful votes
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Total BS
July 15, 2015

Don't bother wasting your time. Maybe you'll get lucky 5% of the time. Close to fraud.

Date of experience: July 14, 2015
Germany
1 review
7 helpful votes
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Fiverr sucks very much. I just gave an oder to a seller who siince I paid has gone missing, not anwering me. The fiverr policy is that i have to wait for 2 days for the cancellation to take place. The dude who took my money has to accept and then i can get my money and start over again with a nother seller.

THIS SUCKS

Date of experience: July 13, 2015
Colombia
22 reviews
23 helpful votes
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It is a good tool for businesses to increase productivity of the company.
You can buy / offer services from $ 5 administration tools easy to understand.
Paypal payment method

Date of experience: July 12, 2015

From the business

Fiverr is the world’s largest marketplace for creative and digital services, including graphic design, copywriting, voice overs, and music and film editing.
Fiverr is changing the way the world works together by giving entrepreneurs, freelancers, small businesses and even enterprises the resources they need to get things done.


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