FiverrReviews 1,136

The idea is cool but the fact that customer support doesn't respond half the time and the other half is just to tell you there's nothing they will do brings it down a couple notches. Also, Fiverr doesn't back up or protect their sellers from PayPal fraud and the cancellation loophole, though it forces us to continue using PayPal. Don't waste your time with Fiverr, if you're a seller or buyer. Either way, you'll lose your time, money and probably sanity.

I can't say enough to warn people to stay away from Fiverr. I used this business on 5 occasions and got nothing but SUBPAR horrible contractors who don't know what they're doing. They provided work that didn't meet the guidelines making me wait for them to fix their screwups. Also, the average wait time to get a response from Support is THREE DAYS. They advertise on their site it's 12-18 hours which is a lie. These people who are contractors hide out behind computer screens trying to sell themselves for something they are not. It's all a scam to the buyer. It's a great way for a loser who has no skills to try and make money behind a computer screen who normally wouldn't be able to get a job in the real world. I highly recommend staying clear of this company at all costs.

This site is ok if your seller is a genuine if not your in trouble, if they complete your order the cancellation option dosent appear so you have to go searching for cancellation you will just find forums, if you do get a refund through complaining it will not go back to your bank account but back on your fiverr account abit like a fruit machine. I have one more person doing a video editing job and i dont care if this gose tits up il id rather pay extra have a good job good comunication hassle free.

I tried to make a new logo for my company. I thought I can save a lot of money by working with the graphic designer at fiver.com. However, the quality of service was horrible. The designer didn't follow my request at all. She created something totally different from my re quest. Although I was upset, I asked to revise the logo politely and gave my direction very precisely. At that time, the designer gave me something outrageous; just trying to piss me off. In stead of responding back to the designer, I requested fiver.com to refund my money. However, the customer service ignores my request for a week now.

First of all, bad costumer service. Good luck reaching anyone if you have any issues. Second, buggy payment system. It's September 17 and I still have pending funds that should've clear on the 15th. Still waiting for someone to get back to me...

Worst of all, it's a competition for who can under sell themselves the most. People doing graphics in the US and or Europe having to have the same pricing as people who live in China and or India in order to stay competitive.

DO NOT use Fiverr! Very unethically run business. I ordered a logo to be developed from the same designer I had previously used, but she had me pay for the order up front (BAD idea... won't do that again) and then never delivered anything. After a MONTH of asking her where my order was, she claimed personal problems and that she couldn't do my logo but had already spent my money so... oh well. Seriously!? This is unbelievable! I contacted Fiverr but they would not refund my money or even offer a credit. HORRIBLE business practices. They stole my money and delivered nothing in return. Pretty sure that's illegal! Run the other way!

I have used fiverr before but the sellers are changed and hackers working on fiverr, i had a order placed for backlink building where they even added images this was very poor done wrong images used without asking, and most links did not even worked. I gave a chance to make the changes but also that has been done poorly. So i gave a negative review and what i got was that they hacked my website and injected this costing me lot of money to fix this. I try to get in contact with fiverr but no reaction at all. Now fiverr is a poor service and seller description is not correct a lot of wrong promisses. PLEASE DONT USE FIVERR

I was so happy for using fiverr because i was earning good money but it doesn't stay for so long. Fiverr blocked my account with the total money of $418.5 (available and pending clearance that was about to clear in couple of days) and also 281.5 as upcoming earnings extra. I submit a ticket about this and they reply me that i have made "fraudulent purchase" (i never purchased anything from fiverr). I reply them and asked to provide me the prove about it and they never reply me back and the most worst thing they blocked my IP address so i can not access my account from my laptop or mobile but i can login from other computer which i never used for fiverr.
Please do not use fiverr.

I've use Fiverr many many many times and I see their is a problem. If you do get a poor job back the vendors at fiverr, they will beg you not to give them a bad rating. So I leave a good rating because for what I paid how can I not. Wish Fiverr would put a stop to their vendor base begging for 5 star reviews which makes us feel awkward. I also have had many very good projects completed with fiverr vendors. I give it over all a thumbs up.

If you purchase a gig, fiverr will hold your money hostage irrespective of whether or not the seller completes the job or not because there is no objective mediator as they proclaim to encourage buyers and sellers to work everything out themselves. This leaves the door open for sellers to lie and cheat over and over again. Sellers constantly state they can do a task and then do not and report it as delivered. They have the autonomy to report it a delivered or complete regardless of if the actual order is complete and the fiverr system accepts this. There is no independent authentification. Once delivered, the website processes the order as complete and pays seller unless buyer request a modification or the seller and buyer mutually agree to cancel the order. So what if the seller does not want to cancel the order and lies and says that they delivered the work and did a great job. Well its their word against yours,,, No active customer service dept to regulate the sellers activity so buyer takes ALL THE RISKS. Don't use this website unless you don't mind taking all the risk and loosing all of your money to liars and cheaters and an incompetent customer service dept who do NOTHING to regulate the site's activity and yet they charge sellers 20% transaction fee and buyers another 5%.

Fiverr does not respond to customer complaints before 5 days the least. There is no phone number listed either for customer service.

Fiverr does not control quality of the IT (illustrators) freelancers it allows to open up accounts. In my case where an illustrator posed to know 2 and 3D illustration and promoted it on his profile there, was highly unqualified to do the work and could not deliver after making 3 attempts for over 9 days.

I am not satisfied with Fiverr and the freelancers it has on it website and after complaining on time and numerous times, it has decided not to return my 157 dollars and the company suggests that I give the freelancer "more time" when it's not a matter of time, rather performance!

First of all, after requesting a job, the professional didn't do things perfect, I reviewed the job with 4,5 stars and I was almost insulted for not giving 5 stars.
THen, it came the nightmare. I'm waiting for 45 days for the invoices in order to send them to the accountant (I'm already 1 month late) and first, the answer (at 6th Aug - 2 weeks after I got the job done) was that they will send me at 15th Aug... Today is 27th and their answer is "This request may take 4-5 weeks to process due to a high volume of requests."...
I don't recommend this service as it's the worst service I unfortunately had the misfortune to meet.

I give 1 star since it's impossible to give 0 stars!

I used the site four times The first time was a good experience. The second I would rate as o. K. The third was horrible. That was when I learned there is no buyer support. Basically you and the seller go back and fourth for five days and then Fiver gives you a credit. I guess that is how the came up with the day. I tried a fourth time with my credit. Another o. K. Honestly, if it has to do with online marketing, it's a crap shoot with Fiver.