FiverrReviews 1,136

I cannot create an account to become a customer and there is no one alive from Fiverr to offer assistance in what is obviously a technical glitch. I input all the information and it saids it will take 30 seconds to process, and stays forever in that loop. I have tried 4 times, same lack of result. And even more concerning, there is no real Help or customer service in Fiberr, cannot find it in all their site, so the question becomes: What will happen when there is a problem with a vendor, who is there to help out? Site looks great, but inspires now distrust in me when the most simple task, joining in as a customer, does not work and there is no one around to help out. I am resourcing to search the web in order to find help, outside of their site. Not really good. Specially when by doing this, I am finding all kinds of bad reviews about Fiberr. Sure way to lose clients by not providing any support. Probably is a few brilliant tech friends who run this site but do not know how to run a proper company, where customer service should always be the foundation. Well, hope they will learn eventually since their concept is brilliant but lacking in the most fundamental basis of business ethics and principles.

After a year on fiverr as both seller and buyer, I have to conclude that fiverr is just cheating both buyers and sellers.
As a buyer, refunds are not being made to credit card or PayPal - unless you raise it with your bank or PayPal. A process which might take another four weeks.
As a seller, fiverr might block your funds even after customers gave you a 5* review and marked the order as compete.
Taking 20 % commission and having to wait for 2 weeks (+3 days if order is not marked as complete) to be paid should make competent customer support affordable.

I've attempted to use Fiverr several times but to be honest the graphic design quality is shocking. The SEO services I've bought have been good. But seriously, if you want a decent logo or graphic design, pay a local person to do it, pay someone with some understanding of marketing and communication.

My biggest irk with Fiverr, is the sellers badging me for a good review when their products have been s**t. I've been generous with some of my reviews and yet I still get emails asking for 5 stars. If it's not worth five stars, I'm not giving it five stars.

I have been a Fiverr buyer for 3 years and a seller on Fiverr for 30 days.

Fiverr is a platform where you have independent individuals (not employees) that can be very talented, at the very least saving you a lot of time outsourcing tasks at the cheapest rate. As with any other website where you hire a freelancer, it is up to you to screen candidates before hiring them. Fiverr protects the buyer and seller as much as possible, but you also have a responsibility.

If you buy a Gig, you can cancel if the seller does not deliver in the agreed time. The seller has to mark the job as completed and you have to accept it or reject it. If you don't do anything, the job will auto-close in 3 days as if you agree that it is completed. Never accept jobs that only delivers after the closing date, that does not make any sense to do that.

For Sellers, Fiverr keeps your payment for 2 weeks and takes 20%. Amazon, for example, keeps your money for 6 weeks and keep at least 30% of your payment. They both have a clientele of ready buyers and they provide you free exposure or traffic.

My experience with buying Gigs have been above average value for the money spent.
Yes, there were duds, people who didn't deliver, but that is a tiny percentage. I have never lost money with Fiverr.

Like any other company, Fiverr has terms of service, most of which are common sense, such as, for sellers, no fake accounts, no fake orders and reviews for your own Gig etc. If you ignore these, your account will be suspended. Play by the rules, this protects both buyers and sellers.

If you're concerned that you'll lose $5 by trying Fiverr, then don't use it. But also consider that everything new has a learning curve, you don't stop at the first bad experience, when I cancelled orders, I simply got another Fiverr user to do the job. If you're starting a business, try and get the vision of what Fiverr users can do for you.

If you're not experienced in buying outsourced tasks or not willing to do due diligence and search for the best candidate to do the job, then this is probably not for you. If you're a business person who values your own time, I'd love to know of another service that is available at such a low rate and high value. Thank you Fiverr.

Ordered an ebook from laurameyers, $105. Work came in, was SO bad. I'm a Realtor, she bashed Real estate agents, Made me NOT want to buy a house. Had a lender review her info, he Googled some paragraphs found the articles they came from. I wish I could upload the work here. I own the copy so if anyone wants to read it email me, I'll send you the file *******@yahoo.com.

I requested product pictures from three different sources on fiverr and none of them delivered. Two I had paid for and the last one said to pay if he delivered--that was two weeks ago and still no pictures or responses to emails requesting status. These were all US fiverr sellers.

I have had success with getting pictures cleaned up and a logo done and these were no US sellers.

What's bad is that you cannot get a refund for the undelivered service so I'm out $100 unless i have another service that someone would deliver.

Purchased premium package for a "killer logo" x 3 with unlimited revisions, Facebook avatar and stationary, from nicholas_design. Stay away and find another source.

There was a huge language barrier that did not allow for clear communication. I even used an online translator to try and explain to him in Vietnamese. No idea how this guy got 5 stars. It must be "fixed"

Customer service does not exist. I believe they are in India or some 3rd world country as well. Felt as if I was speaking with a robot that sent out standard paragraphs.

In the end I used an online logo maker paid less and was 10 times happier with the results.

Ok i really think most people who come to fiverr are looking for people who do web designer type of things. They have way more services than that.
Most of the gig on fiver are actually NOT 5 dollars. Most of the "gigs" on here are 35 and up
The people who sell their services are usually way to cocky arrogant and most of all scammers. Now everyone on here is not a scam but i would say less than half of my experiences have been unpleasant cancellation or a scam.
I have had positive experiences from some people but they do not out way the negitive. Fiverr doesnt do enough to help the people who they are taking their money from. Here is one example. You can not change your rating from a seller after five days. So that means once you find out you were scammed its too late. My advice is to not rate. Here is why people rate though fiver SAYS you are not obligated to rate but every time you log in there is a light at the top of your screen saying "oops looks like you for got to rate your experience lets do this now" what ever they are a rip off but their are a couple of people on there who are just trying to work for extra cash.

I'm not complaining about Fiverr as a customer because I've found some fantastic freelancers over there who have done some beautiful work - quickly and for far less than what they're worth. I've even tipped because I'd felt they undercharged for what they've provided.

However, as a freelancer myself, I wouldn't waste my time now that I've worked with this company for a little while.

They take a minimum of $1 out for each gig, including extras, tips - you name it. Someone ordered a $20 gig from me and they still took $4, even though it was one gig sum, not 4.

In addition, you'll wait several weeks until funds clear and they'll charge you to release them. For one $5 gig, you'll end up with $3 before it's all said and done and you won't get paid for weeks.

I just wanted to put this out there.

I thought it would be a good way to earn a few bucks, but for the work you do and what you get paid (after fees), I would encourage you to not underestimate your worth.
Don't settle for this place.

Companies should make money to hook you up with clients - but there's a difference between profit and greed.

Fiverr, in my opinion (as a freelancer) practices the latter.

I thought the fiverr freelancers were good due to the score system. I wanted two simple drawings for my website. I have asked a designer and rather than giving me back 2 drawings, he sent me 1 drawing and it was only a slight modification of his drawing example. I have sent to him additional requirements. At the end, the drawing didn't match my requirement. I hardly believe that the 5-star system of freelancers is accurate. My requirements were very simple. I needed a drawing of a little character holding a letter format paper. However, none of them were able to deliver this basic requirement.