Five BelowReviews 85

I got a tumbler that was five dollars I dropped it once and the stupid thing is leaking. I also got an led light the thing stopped working so I put new batteries and fixed the remote but it was still broken. Great prices, but a huge ripoff. It just shows for good quality buy the more expensive things.

I absolutely love Five Below. It has truly become my number 1 favorite store. I have been able to find multiple items of interest that I have loved. I have and will continue to recommend this store to people I know.

I bought 3hand held fans, and with the first usage, they began smoking and caught on fire. It has been reported to the company and manufacturer, but please do not buy this product. It could have been much worse had we not caught it in time. One was completely turned off, and burned a placemat it was sitting on. Had we not come home and caught it, it could have burned our house down!

1 TAKE the store DOWN I ordered the led lights for 35 bucks in the 5 and over side and I ordered 2 of them and they are like I got 4 and 3 of them DONT WORK so get a better store and be better and I would pay *******000" for them to stop scamming people like that b******es

I have left 5 messages for customer service. They have yet to reach back out to me. I will call every day until someone returns my calls.
The Rockwall Texas store has horrible unprofessional employees. I was told if shirts did not fit that I could exchange or return. Now I am told No by multiple very young employees.

First time in the store, horrible experience if I treated my residents like this I wouldn't have a business.

An employee I believe her name was McKenna had an impressive amount of patience, while my sister is counting out her many pennies! She was kind and patient through it all, and I am very appreciative of her.

I went in to Five Below to buy a cell phone screen saver! I had just left the cell phone store! My screen was cracked! Found out that my phone was not cracked! It was my screen saver that was cracked! I had purchased it at Five Below so I went immediately to Five Below to purchase a new one because the cell phone store wanted me to purchase a screen saver for $45. As I was checking out the sales clerk, Christopher Banks helped me at the self check out and made sure that the cover I was buying was the correct size! The one I purchased was not a full screen like my previous one, but they did not have any full screen covers at this time! Christopher went out of his way to make sure I was taken care of! I didn't have my phone with me, but he waited while J went to my car to get it so J could make sure it fit! He was very friendly and did say hello to customers entering the store and said Welcome to Five Below! I did share with his supervisor what a great employee he is!

Book section in Mount Pocono. Horror children coloring book show people worshiping the devil. Books on witchcraft and spells. Book on Satan. Nothing on Jesus. Apparently they must worship the devil and express such horrors in coloring. Books. Will never shop there. Should go out of business

I went there and and bought mochi and then noticed there was a warning that there was led I it and that could lead to cancer and many more and they are a kid store but selling witchcraft things ad many more this store needs to be shut down!

Do NOT shop at this store. I went into my local 5 Below establishment, just to find that they were OUT of furry venom black panther funko-pops. And I was like, "racist much?" How could they do this. They should NOT get away with this, why do they not stock up knowing it's black history month? This is also so un cool and is NOT very supportive over the furry community. Way to go 5 below. You just lost a customer.

I hate five below I bought a pair of headphones there for my iPad and they wouldn't work so I'm not going back there ever again

While shopping, at the river landing site in Miami, I noticed that the manager was constantly sending employees when I paid. He was also very rude when I left. It was an embarrassing experience. Two of his empeleadas are very charismatic and kind the other is rough just like the Manager and has a bad attitude too. Excusing herself that she is Cuban and they speak like that. More training for employees including the manager, also the manager doesn't speak English.

I went to the 1011 University Blvd location at 549pm on a Sunday and the doors were locked. People were shopping. I knocked and the young lady angrily came and asked why I'm knocking on the door. I said because online it says your open for another 10min but your doors are locked and I need a few things. They proceeded to talk about what a bad day I must be having. No. And there were very few items available on the shelves and the store was filthy

Items are rarely under $5!

False advertisement, simple!

Just look online and check my receipt.

Bad experience my first order was over 204$ I'm missing 6 items from my cart they refuse to swap out or to send a refund for the items they messed up very disappointed and lost out on 6 presents for my kids for christmas, do not order from there they mess ur order up don't want to refund you but then tell u that u can reorder everything. Don't waste your money! Jacqueline was the worst representative to get help from her if I could leave a negative 5 star review I would and sincerely a pissed off costumer, for the future I would sincerely suggest getting rid of some of your team member with people that actually want to help the costumer. Very upset with the whole team, especially during the holidays get you $#*! together!

I was excited about ordering a couple of things online at 5below in Michigan. First order warranted a partial refun as a store credit. I ordered something else. I kept waiting to get an update as to when the package would be delivered. I finally received a notification that my package was delivered. It was delivered to a unknown address in Grand Rapids. I live 50 miles north in Big Rapids. The address numbers weren't even close to being the same. I've tried several times to get ahold of them. After much hassle trying to submit a request to them, I give up. I will never shop with them again.

The candy is old and hard. The chips are stale. I think it is a scam. You buy the old food for cheap and then mark up the price. It should be discounted for being old. The liquorice was hard as well.

I went to get candy and it turned out to be lip balm. I didn't see that it read lip balm because it was in the smallest letters possible. Then I got head phones. When I tried to use them it didn't work. The sound was still coming out of my phone, then I went to take to head phones out of my phone they broke in my phone. I use to love this place until now….