Fitment Industries
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Fitment Industries

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Fitment Industries Reviews Summary

Positive Highlights

  • Wheels and tires arrive well-packaged and in good condition.
  • Customer service is responsive and helps resolve order issues.
  • Competitive pricing and a wide selection of wheels and tires.

Negative Highlights

  • Website fitment recommendations may not match your vehicle's stock setup.
  • Shipping can be delayed by tire stock and carrier communication issues.
  • Some orders arrive missing small parts like center cap screws or valve stems.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Jun 23, 2026

Make sure to check lug nuts, although they recommended some, they didn't have ones that would've worked for my wheel size / tire combo. None the less, the wheels were delivered promptly, as promised.

Jun 30, 2026

Wheel and tire combo came in and looks fantastic, quick delivery, only bad thing is it came missing screws for center caps, i know it's not their fault but just a little irritating not having them all

Apr 9, 2026

Customer service was great. I had a delay in shipment due to tire stock but received my wheel and tire package fast once shipped. It would be a 5 star but I didn't get a can of ceramic spray or spacers included with my staggered fitment order. Wheels are gorgeous. Took 3 weeks to receive them.

Jun 15, 2026

Tires and wheels arrived fine. Shipping company was supposed to call prior to delivery which never happened. Luckily, everything was fine upon inspection. The main issue was lugs which I paid for were an inch too short and the wheel weights are cheap and needed to be replaced. Update: Joesph from customer service reached out to me about making everything right and I'm very satisfied with the accommodations. It's nice to see that Fitment Industries cares about it's customers.

Jun 17, 2026

Great selection, great prices, great tools for determining proper fit. Real life customer car photos and suspension and tire details specific to your needs. Proper packing and shipping methods for sure, no damage pretty much guaranteed. Relatively speedy shipping, don't pay for express delivery though, expected delivery date changes after order confirmation. I get it it's estimated but still a big difference hence me springing for express delivery date for no reason I guess. Still a great experience for me hands down! And not even one sticker guys? Cmon! Ha! I mean I'm a Wisconsinite for gods sake! We're family.

Feb 17, 2026

I went to buy wheels for my 2001 Miata and when I was searching I selected to have stock fitment and stock tires. The wheels offset makes the wheels stick out 2 to 3 inches from the fender. The "suggested" tires were no where near the size that I had in the car from factory. I tried to change it and it told me that this is not suggested fitment. So I bought the "suggested"……. It did not fit. I had to buy a whole new set of tires to make them fit. Now I'm still trying to sell the 4 unused tires. Thought you guys would be good and making it fit, hence the name.

Jun 19, 2026

I purchased 4 rims with tires. Pricing was very competitive, tires came mounted and balanced with tpms sensors installed. Wheels came and only thing I had to do was put them on the car! I will definitely do business with again, Fitment Industries made this so perfect and easy. Thank you!

Jun 30, 2026

The ordering process was great and easy. Wheels and tires came very quickly. Packaged very well to avoid any problems. Installed to wheels and tires and they fit perfect. Test drove the car and drives better now than did with the original OEM wheels and tires. Could not be more happy.

Jul 6, 2026

The first purchase I made with this company was some wheels and tires that equaled well over 2k. This company takes pride in what they do and takes their job seriously. My wheels came in boxes well protected and not one scratch on them, before they were shipped to me they were thoroughly tested and inspected, and my tires arrived at my house fairly quick. The customer service is also excellent, shout out to Camille. This company even gave me free decals with my order. Love this company and I will forever rep their brand and buy from them 100%. They never disappoint.

Jun 27, 2026

I ordered four rims and two didn't fit in the way I wanted to go my car. I reached out to medicine and she went the extra mile to help me out and give me the right sizing for my car. She made sure I had labels and walk me through step-by-step on how to return it. Very, very, very great customer service.

Jun 22, 2026

Needed 4 wheel and tire sets for a project car. Website was a little confusing to begin with. Know your wheel and tire size ahead of time and it's much easier. The delivered product was exactly what we needed and couldn't be more pleased.

Jun 24, 2026

The website and products are so user friendly and delivery was quick. What I picked out said 2 weeks, and literally was at my door 10 days after purchase. Tire/Rim Combo with TPMS sensor. Mounted, balanced, did my first drive on them today, smooth, no vibrations, and the sensor registered on my dash with no problem. I was recommended by my Son In-Law and my son picked everything out for the look I am going for on my build, 2022 Subaru WRX and it looks beautiful. You need anything, go to Fitment Industries, you will not be sorry!

Jun 24, 2026

My first set was for a 2017 Mustang GT. I put a lot of thought into that set up. It worked out great. The last set was for a 2024 Bronco Sport. There's just not a lot you can do with that. They had what I was looking for and improved the looks, and handling I was going for. I didn't really need any help with sizing or fitment. They come very well packed and as ordered. Lugs, tire monitors. Also got both ceramic coated. The wheels are white. Both vehicles match now. White with white wheels. After a couple of weeks the brake dust was kinda heavy, Just rinsed them off with the garden hose. Clean enough for the Bronco! Seriously, I'm pretty picky about keeping my cars clean and they were clean. The Mustang is a certified garage queen. A shot of quick detailer and the wheels are spotless. Love the ceramic coating. So all good. Gotta be something bad, right? The shippers. Luckily I'm retired. The mustang wheels and tires. The truck driver called me and said he would be there in around 2 hours. Ok. The bronco W/T's I'm at home just about to go golfing. Phone rings. It's tire delivery guy. Hello, Yes this is delivery guy. I have your tires. Cool, when are you going to be here? I'm in front of your house right now! WTF! Glad I was Home! So anyway the communication needs improvement with the delivery people. I mean, what's the chances of a random customer being home at ten in the morning? Hope this helps. I'm 2 for 2 on loving my wheels and tire combos. P.S. Local ford dealership was happy to connect the tire sensors to the cars. Thanks Fitment Industries!

Apr 13, 2026

Wheels and tires were shipped promptly, securely packaged and properly balanced. Would definitely buy from Fitment Industries again in the future!

Jun 29, 2026

Last company took a month to deliver and sent the wrong size 🙃 only refunded me $60. I got exactly what I ordered and in 2 days!

Jun 16, 2026

It was good for the price and I had no problems but I will say that 2 of my wheel came with valve stems and the other 2 didn't.

Jun 26, 2026

I love the assortment of wheels and tires. The prices are very good so I had to get both wheels and tires. Customers service is also top notch.

Jun 24, 2026

Large selection and everything arrived in good condition. Then process was nice and easy.

Jul 28, 2026

I was impressed with my salesman and the process was pretty easy to get my wheel shipped to me

Jun 23, 2026

Awesome will definitely use again!

Reviews

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4.6
Reviews 995
5 Stars
79%
4 Stars
7%
3 Stars
2%
2 Stars
3%
1 Star
9%

Illinois
1 review
5 helpful votes
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Pretty decent overall
February 17, 2020

I bought wheels, tires and a set of coilovers all at once from these guys. Everything came in and look awesome. I got my coilovers on and went to install the wheels and realized they shipped me the wrong lugs. So I contacted them, they shipped out another set of the wrong lugs. After telling them what I needed it only took them 2 more tries to get it right, now I have 20 right lugs and 60 wrong ones. Then I got a shipping charge from fedex and emailed them about it. They keep telling me it's "being disputed" yet I keep receiving collection letters. And the final thing is the wheels were not properly balanced so now I have to take more of my money and get that fixed even though it says free mount and balance. Customer service is great but there are some things that they need to fix.

Date of experience: February 17, 2020
Jacob W. — Fitment Industries Rep
over a year ago

Zander, thank you for sharing your experience! We're very sorry to hear about the lug issue, that is being addressed internally! Also, as for the rebalance feel free to send us a photo of the invoice and we would be happy to look into reimbursement for you! Thank you.

Georgia
1 review
0 helpful votes
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Fitnent Indusrtries
November 12, 2019

This company and the people who are employed under it, know what they are talking about. They are constantly posting informing videos and have a great customer service. They respond to questions in a timely manner on any media platform and by e-mail. Fitnent Indusrtries will always be the place I go to for wheels tires suspension.

Date of experience: November 11, 2019
Jacob W. — Fitment Industries Rep
over a year ago

Markell, thank you so much for your kind words! We're always happy to help in any way that we can. Thank you for sharing your experience.

New York
1 review
0 helpful votes
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Tons of options and fast shipping
October 3, 2019

I bought a set of Rotifrom BLQ's from Fitment Industries after using the website to figure out what size I needed. The wheels came quick and shipped fast! Exactly what I wanted!

Date of experience: October 3, 2019
Jacob W. — Fitment Industries Rep
over a year ago

Dakota -The wheels look awesome! Thanks for your feedback, we're glad you enjoyed your buying experience!

Florida
1 review
6 helpful votes
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Customer service is terrible
September 7, 2019

Attempting to buy wheels was a painful experience, I have a custom car and and know what size and offset I need, but I keep getting questioned on my decision instead of getting help buying wheels. Please look elsewhere for custom needs, they are terrible

Date of experience: September 7, 2019
New York
1 review
0 helpful votes
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Wonderful
July 10, 2019

The team, the customer service, the cars and the faces. Fitment Industries has not only provided me with the best wheels I have ever gotten but the best experience when buying. From the easy to browse website to the team of employees who just want to help.

This company has gone above and beyond to help me with my needs and will forever purchase through them.

Date of experience: July 8, 2019
Jacob W. — Fitment Industries Rep
over a year ago

Charlie - We're happy to provide top notch service with great product. We can't thank you enough for your kind words and support!

New York
1 review
0 helpful votes
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Great place to be!
July 10, 2019

Everyone at Fitment truly lives the enthusiast lifestyle and it shows in their work. The enthusiasm in this place in unreal and every team member is ready and willing to help out any way they can!

Date of experience: July 8, 2019
Jacob W. — Fitment Industries Rep
over a year ago

Zach, thank you so much for your support! We're happy to provide such a great environment!

Florida
1 review
12 helpful votes
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Worst customer service in history
May 23, 2019

I decided to purchase wheels and tires through Fitment Industries in order to have a hassle free experience and skip all the trips back and forth to tire shops. My first order, which I was told was in stock, ended up being on backorder. I was not notified of this and only found out when I called for an update. At this point, I picked and different model of wheels. I patiently waiting for my wheels to arrive, much later than the quoted 8-12 business days. The wheels and tires finally arrived but were the wrong color. I rejected the shipment and had them sent back. After what seemed like 20 emails over 3 days, I decided for a refund because they refused to send the right wheels or refund me until the wrong wheels were in their possession. Worst customer service ever. It genuinely seems like they just send emails back and forth in order to waste time and push the problem on someone else. It was a difference associate who responded with each new email. I had to file a dispute with my credit card after the final man, Zach, claimed he was about to refund me but ultimately stopped emailing at the end of the work day.

Date of experience: May 23, 2019
Virginia
6 reviews
27 helpful votes
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Horrible experience
May 2, 2019

On April 7th 2019 I started conversations with a wheel specialist from fitment Industries. A week and a half later after discussing wheel size, offset, and Design a wheel was chosen.
He even suggest what tires specs work best for my setup even though they were not being purchased from them.
Unfortunately that's as good as it was going to get!
The day before I was to bring my vehicle home from the dealer I took my tires and rims to the local tire Shop and had them mounted and balanced. The following day I attempted to install the wheels and They didn't fit!
After 3 days of back-and-forth emails that got me nowhere I finally decided to take matters into my own hands. A acura MDX forum I follow informed me of the correct bolt pattern. The so-called wheel specialist that I had spent a week and a half emailing with picking out the incorrect bolt pattern for my truck!
Their idea of customer service is to have you tied up for days at a time trying to rectify a problem by email. Out of patience I insisted that we Rectify this problem by phone.
Even that did very little to help.
As they could not seem to get on the same page as to what their next move should be in regards to returning or even what my actual bolt pattern is!
Weeks have gone by now at this point & I have spent days and days of sifting through their catalog to try and find alternate wheels that would fit my vehicle only to have them continuously tell me that they would not.
Needless to say I ultimately ended up doing all of the legwork myself. Finally after being frustrated with the even longer wait times to get to a conclusion as to what we were going to do I called to speak to yet another representative.
Informed them of the whole problem And the replacement Wheels I wante that would fit!
Gave them my specs and bolt pattern and ask for a swap.(may 11th 2019)
On that day I believed we had finally reached a conclusion. But six days later and I still have yet to receive a confirmation email telling me that my order has been shipped.
I have bought more rims than I can count in my life. From places like eBay, Amazon, straight from the distributor, Craigslist and even people I don't know from a can of paint!
And I have never had any problems remotely similar to this before.
Especially not after spending a week 1/2 of preparation with a specialist.
I wanted to just cancel the order all together & return them their wheels and buy from someplace else. I would have the wheels on my vehicle by now!
But that wasn't an option either because they would have charged me a restock fee which would have only added to the hundreds of already wasted dollers due to there mastake.
This may not happen to you?
But I could!
It's been over 30 days and I still have no wheels on my vehicle. My advice. DON'T GAMBLE!
This type of mistake should not happen with a company called fitment Industries.

Date of experience: May 1, 2019