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Fitment Industries is an online-only retailer specializing in aftermarket wheels, tires, suspension, and accessories for cars.
Fitment Industries demonstrates a mixed reputation among customers, with notable strengths in product selection and knowledgeable staff who provide valuable guidance on fitment and tire choices. Positive interactions highlight the helpfulness and professionalism of certain team members, fostering customer loyalty. However, significant concerns arise regarding service delays, order fulfillment issues, and inadequate responses to complaints, particularly around defective products and returns. Many customers express frustration with slow shipping and poor quality control, suggesting a need for improved operational efficiency and customer support. Overall, while the company has potential, it must address these critical weaknesses to enhance customer satisfaction.
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Looks great and the fitment is excellent. I would recommend Fitment Industries to everyone
Professional quality service. Product was what I wanted. No issues with purchase or delivery. Would buy from them again.
Thanks for the feedback, Ben!
Seems my filter for offset was completely ignored and I had to scroll through a bunch of similar offsets but they weren't the one I put in the filter. Had difficulties filtering tires too, I wanted to sort by treadwear.
Anthony - We are sorry the filters you were using weren't working. We will have a manager look into that right away. We will also look into adding the tire filter suggestion for our customers.
Excellent decision to go with Fitment. The equipment they sell is top notch and only surpassed by their service.
Thanks for the feedback, Chris!
Smooth experience from initial contact up until delivery and even after.
Easy to navigate website and Nickson was all hands on deck and on point.
Definite go to for my next set of wheels and tires.
Thanks for the feedback, George! We appreciate it!
Very good customer service. They will help all your needs as into wheels, tires, fitment etc. They explain everything to u nicely and polite. Awesome company. Definitely coming back to buy more stuffs.
I'll probably end up throwing my Stock wheels back on and let these sit until I can come to grips with coughing up cash for another set of tires that actually give a good fitment (I basically have no sidewall).
Chris - it sounds like this order may have been placed without the help of our sales reps who help customers to get the exact setup they are looking for. The reason we allow for what sounds like is a stretched setup is because we have tons of enthusiasts as customers who push their vehicles to the limit in every way possible and we pride ourselves in not limiting their abilities to customize their build as much as possible so when an order comes through that was placed without our help we process it as it says on the order. We will have a member of management reach out to you however to discuss this to answer any questions you have and so we can make this right with you. Thank you!
Site is great for finding wheels and great pictures to give you an idea of what to buy but your. Heck out process is ridiculous. Kept declining my cards, when there is no issue with my card! If it were not for the check out process I would give you a 5
Asheesh - We are glad to hear the overall experience was good but sorry to hear you had some issues with the check-out process. We would like to have a manager look into this as there could be a number of reasons causing the issue. We will have a member of management reach out to you soon about this. Thank you.
Previously i had ordered wheels and tires but the tires were not quite what I was looking for. I had ordered a 205/50/15 for my Focus but I actually preferred the 195/45/15 on other cars, and i noticed the 205's weren't gonna work out as soon as i mounted the first wheel. Without continuing mounting the other wheels and trying to convince myself by driving that I might like them, I hit them up and told them my situation that i wanted to get the tires exchanged for a smaller size. They worked with me without much hassle and for a small fee of course. Eventually it all worked out and i got my 195/45 tires put on and i'm now rocking them with pride. Very satisfied with my purchase and with the attentive service I received. Keep it up!
Thanks for the support, Orlando! We appreciate it!
Easily found the perfect wheel and tire specs and received my order within the week of placing it. Super satisfied.
We're happy to hear that! Thanks for the feedback, Sergio!
Very happy with how the wheels look on the car, after I got them on I lowered the car another inch and it looks really good. The wheels got here in a reasonable amount of time and everything got shipped when I was told it would.
Thanks for the feedback, Chandler! We appreciate it!
Thanks for the feedback, Rico!
Amazing super quick shipping, and easy to find options for the size and fitment I wanted
We're happy to hear that! Thanks for the feedback, Nate!
Everything was perfect. Other then they told me they would let me know when package was going to be coming because i needed to sign for it. Wheels sat for 10 days cause i figured tracking wasn't updating but they just never called. Had to make the call myself and was told "well we got a bunch of customers don't take much for you to just call up" lmao oh alright then. Other then that good.
Thanks for the feedback, James! We appreciate it!
Easy to navigate and great to view other cars with the setups I want! The rims I got look very clean on my car but there was minor damage to the rim upon installation. Packaging was good. The ceramic coating also looks very spotty. Overall I'm not too mad.
Thanks for the feedback, Michael!
Easy to navigate and great to view other cars with the setups I want!
Customer Service representative Serene are very professional and loyal.
Oleg - Thank you for working with us!
I was very satisfied with my new wheels that I purchased they give my car a very flush look
We're happy to hear that! Thanks for the feedback, Joey!
I am beyond thrilled with the experience of purchasing from Fitment Industries. I was notified of any changes in the shipping process and everything arrived smoothly and timely!
We're happy to hear that! Thanks for the feedback, Russell!
Experience was overall great. Relatively fast shipping, good packaging. Unfortunately I did not receive my lug nuts with my wheels but support easily helped me get replacements. Would 100% recommend to anyone.
We're happy to hear that! Thanks for the support, Steven!
Answer: Yes, you can! Feel free to give us a call and as long as the wheels and tires are not mounted yet we can add TPMS!
Answer: I had to jump through hoops, and when I finally spoke with someone, I was then transferred to email, where the customer service turned sour.
Answer: Variety of wheels and accessories, social media influence.


Thanks for the feedback, Joseph!