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FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.
FineArtAmerica has a rating of 4.7 stars from 2,670 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 11th among Home Decor sites.
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As an artist who sells and purchases on Fine Art America, I was excited at the opportunity to create face masks with images of my photography and artwork. I had an overwhelming response for this new product and want to thank FAA as my customers are receiving their masks with rave reviews!
Excellent product with good fit. Very fast delivery of goods. Thank you
I am hooked on FineArtAmerica! They're site is full of fabulous and beautiful art. It is easy to purchase and choose the right look for your place. Once an order is placed you are notified when the art has been delivered. You can tell they take pride in their product and the artists.
Ordered a canvas on April 18th and when inquiring on my order, via email I was asked to wait until 4/27/20 due to Corvid19 and slower deliveries. When following up with my email to request for a refund, I have no response. Forwarded the email again for a response, and received none.
To begin with Fine Art America offers a wide variety of art, covering many topics of interest. The art itself is very nicely done up. The ordering is very easy as the website covers many sizes and shapes to help you better fulfill your individual needs. Once your decision has been made and you place your order, you will be notified about the status of your order all along the way. The shipping service is fast and usually you will have your product within a week. Your order is well packaged and I have never experienced any damage. I highly recommend them to anyone who has a desire to update their home with some truly wonderful art pieces.
First, I ordered 2 XL size Tshirts, then I received 2 Mediums. They Will not take return, will have to sell on E-bay. Then I orders 2 more of the same T-shirtsin XL, and a week later, I am told they no longer have license to sell that T-shirt.
They are also connected with Naked Wines.com. They sell you cheap wine, and after they take my money, they tell me, they will bill me $40/month to help the Winemakers! I complained and received they will Email me in hours, it has been 2 days and have heard nothing! Stay far away from this vendor!
Five star service! Fast shipping, affordable products, high quality products. I was very pleased and will shop here again.
Great selection... led me to find the perfect ROCKY tapestry for my little work out room. The product is unique and the colors were exactly as described. Fast shipping - very pleased :)
Website easy to use. Package arrived quickly and in perfect condition
I have been adding to my art print collection for the past several years and am a very happy customer. In all this time, I've only once had to return something where I thought the print quality was lacking and FAA replaced it immediately and gave me a credit for my inconvenience. Whenever I take a print in to be framed the staff at the shop admire the quality of the art and it is not unusual for me to choose to spend $80+ dollars on mattes and a frame for a print I've spent less than $20 on, in order to gain something that is centerpiece worthy. Browsing is a delight and the knowledge that I am supporting individual artists is why I keep returning.
Gift for my Patents. They placed the Orange Frida above the Fireplace and it goes great against the color scheme of the wall. It stands out!
I stumbled onto the site while looking for a "sheltered" lift. I found some great and unique art bags, was able to explore and check out intuitively. Solved a gift problem and the recipient was as delighted as well. Saved the site and will be back, it really was affordable "fine art"
I love shopping on Fine Art America to find unique artwork for my house. You can find literally any color or topic you want.
I ordered two framed artworks and, upon receipt, the matting was white, not black, as per my specifications. I emailed the company, they advised me to destroy the artworks and then I would be refunded. After 20 plus emails, I am 600 out of pocket, and Fine Art America still won't help me!
Easy purchase, the picture, frame and hook/padding on the back made it easy to hang without damaging my wall. The only thing that would have been better would be tracking info as I didn't know when the picture would arrive. Excellent quality.
I did a Google search for "mid century modern shower curtains," as everyone does, of course. One of the things that came up was a fabulous array of designs by an artist I've now fallen in love with. But the selection in general is remarkablewho knew? Shipping was swift, and communication from FineArtAmerica regarding delivery was excellent, despite so much of the country being shut down right now. I am already shopping for more things on the site.
I found an artist that paint african wild dogs the birthday present was sorted. The website is brilliant. The item came and the quality is amazing. Sadly the tote bag will not be used but kept undamaged unused but admired
Photos were better than they looked on line. Product was delivered promptly, and with no issues. Great customer service and follow through!
Great choices on all kinds of artwork from excellent artists. My purchase went smoothly and arrived on time. Great packaging as well!
Answer: FAA is a Terrible Company and I think most if not ALL 5 star reviews are Fake! I was a member there for 4 years and it was all downhill. Stayed as long as I did because I was still making sales. But they WENT OUT OF THEIR WAY to block me from any Features or posting in communities. Order from them and you'll be very disappointed. Shipping costs are very high and if you want to return something they'll make you pay shipping AGAIN! The quality of the work they ship is also disgraceful. They even use a fake Corporate Address. STAY AWAY FROM THIS HORRIBLE COMPANY!
Answer: I have been a very loyal and outspoken fan of Fine Art America until I had to deal with their customer service department regarding two defective pillows I received. I have tried calling. I have tried leaving messages. I have tried emailing. I have not gotten an accurate and clear response to my inquiry on these pillows. So, yes, now I am posting a negative review which is quite unfortunate. I will also go to the site you mentioned and post my review there also. Fine Art America needs to up their customer service quality, immensely.
Answer: You answered your own question - you haven't done ANYTHING. How do you expect to be found? You have to advertise. There is plenty of information in the forums on the site on how to do that. If you upload and sit, that's all your doing. You have to tell people you exist. The site only prints the work. This is also the wrong place to ask this, ask in the site and you'll get a flood of answers. I also can't say much here because i need to see the quality of your work, is it well presented? Do you have keywords, descriptions, are you adding work all the time? Do you have social connections and so on. Its a lot of work. ---Mike Savad http://www.MikeSavad.com
Answer: Technically there is a phone number for customers when you log out. While not ideal, it might work if you call that number. Otherwise use tech support and be sure to use a gmail address.

