Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.
FineArtAmerica has a rating of 4.7 stars from 2,670 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 11th among Home Decor sites.
We monitor reviews for authenticity
Very easy to order. Because of the pandemic the delivery was a little slower than normal, but that was completely understandable. They were very good with communicating with me. I would definitely order through them again.
I purchased a shower curtain that featured a black-and-white photo of Manhattan. Is unique, beautiful, and very high-quality.
Received the print timely and it was well wrapped. The service was great. Very satisfied.
I ordered a metal print from FineArtAmerica. It was delivered timely and was well packaged. The site is easy to use. Highly recommend.
I think the service from start to finish
Was absolutely brilliant
My bulldog print arrived well protected in a
Tube and was wrapped in paper inside
The quality of the print was fantastic
I'm absolutely delighted with my bulldog
I love my t-shirt! I'm going thru breast cancer right now and my girlfriend nicknamed me wonder women! She bought me Wonder Woman figure and saw your tshirts and she Showed them to me! I bought one and love it! Great tshirt, very authentic and it's a great reminder that I'm strong and I'm going to beat this! I love wearing it to chemo treatments, it gives me courage!
Great customer service; quality of the quilt cover is simply beautiful
Excellent. Wide choice of artists, works, sizes and formats. Good quality product. Prompt delivery.
Love at first sight! The creative team and high-quality work. I can recommend this service to everyone.
Very timely in processing order. Very satisfied with my card, photo is very unique. Thank you.
I received a framed item that I had some questions about. I was able to communicate with their distribution center and they were most helpful in resolving my issue. I would not hesitate to order from them again.
This service was fast. My pictures are beautiful and came in perfect condition. I am considering ordering another print. I would definitely and have already recommended this gallery to my friends and family.
Easy ordering, many print mediums to choose from.
Appreciated photos showing scale of print on a wall.
I bought an incredible piece of art photography on metal that is absolutely gorgeous. It arrived carefully packaged and is a joy.
On May 6th I bought two prints (I need to say that the quality is very good). As per website you would have to wait 3-4 business days for the prints to be ready to be shipped. As nothing had been shipped after that time frame, I sent an email asking for some help. No answer. After sending a second one I was told that I had to wait for 9 business days. Why wasn't the email sent to you hadn't mentioned that?
The prints were shipped on May 19, but I just got them at the beginning of June. On top of that, there was nothing in big bold letters saying that printings were inside of the big envelop. As a result, they were pushed inside of the mailbox.
My experience with Fine Art America was very good. Customer Service responded promptly and my painting was well packed.
It is a very easy process. Select your art and how you want it. My piece arrived and looks amazing.
This is the second portrait I've had framed through FineArtAmerica. Both arrived in a timely manner, and both were beautifully done and ready to hang.
Answer: FAA is a Terrible Company and I think most if not ALL 5 star reviews are Fake! I was a member there for 4 years and it was all downhill. Stayed as long as I did because I was still making sales. But they WENT OUT OF THEIR WAY to block me from any Features or posting in communities. Order from them and you'll be very disappointed. Shipping costs are very high and if you want to return something they'll make you pay shipping AGAIN! The quality of the work they ship is also disgraceful. They even use a fake Corporate Address. STAY AWAY FROM THIS HORRIBLE COMPANY!
Answer: I have been a very loyal and outspoken fan of Fine Art America until I had to deal with their customer service department regarding two defective pillows I received. I have tried calling. I have tried leaving messages. I have tried emailing. I have not gotten an accurate and clear response to my inquiry on these pillows. So, yes, now I am posting a negative review which is quite unfortunate. I will also go to the site you mentioned and post my review there also. Fine Art America needs to up their customer service quality, immensely.
Answer: You answered your own question - you haven't done ANYTHING. How do you expect to be found? You have to advertise. There is plenty of information in the forums on the site on how to do that. If you upload and sit, that's all your doing. You have to tell people you exist. The site only prints the work. This is also the wrong place to ask this, ask in the site and you'll get a flood of answers. I also can't say much here because i need to see the quality of your work, is it well presented? Do you have keywords, descriptions, are you adding work all the time? Do you have social connections and so on. Its a lot of work. ---Mike Savad http://www.MikeSavad.com
Answer: Technically there is a phone number for customers when you log out. While not ideal, it might work if you call that number. Otherwise use tech support and be sure to use a gmail address.

