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Fetch Rewards Reviews Summary
The company has garnered significant negative feedback, primarily centered on its customer service and rewards redemption process. Customers frequently express frustration over point deductions, account deactivations, and perceived unfairness in reward calculations, leading many to label the service as unreliable or a scam. While some initial satisfaction was noted when using the app, this sentiment has deteriorated as users report difficulties in redeeming points and inadequate support from customer service. Overall, the company's reputation suffers due to these recurring issues, overshadowing any initial positive experiences.
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There could be no worse type of company to have but a fraudulent one that makes false claims and intentionally harm the user no reasons at all and then once question for the poor decisioning abilility. They refuse to give any substantial proof. Awful practices and protocol... i smell‍
Earning and getting ahold of a representative (whom is VERY friendly and professional) is easy!
- It often takes 4 times for a receipt to upload properly.
- Points are very very very inconsistent.
- If this site could hook up to my shoppers club cards, it would be PERFECT and so much more convenient (and pssst Fetch, people couldn't be dishonest b/c you'll have proof)! ** Do this and I'll change this to 5 stars.
UPDATE: Your updates are finally holding on and working well. Thank you.
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