Fetch RewardsReviews 104

First card, I very disappointed that they never tell me about the expiration on the card.
Second card, it already expired on the same day the send it to me. What's lame.

Been waiting 4 months to redeem a $10 gift card from Fetch rewards never got my token digital token not cool I end up deleting the app operator light to me

This company will wait till you get thousand's of points then mysteriously you cant get back in your account! My daughter and I both had this problem. I spoke to other's and also experience the same problem.

I've been using Fetch for a couple years, and the last year I've had nothing but issues with getting Points for the rewards advertised on the app. Although I have my Amazon and my separate email and all my other apps used for purchases connected through that email, when I click to upload receipts, they are not accepted. The response from Customer support is that I need to troubleshoot on my own, and I need to figure it out on my own, and I'm not rewarded for the purchases I make. I'm sorry, but this is not how you run a successful business. You don't advertise and then not come through for the customer. The app needs work, the customer service is terrible!

The app crashes a lot! The Customer Care Specialist had me disconnect my emails from their app, clear the cache, uninstall and reinstall the app. The app didn't work. Next they want me to sent them my receipts tell then which products I am requesting points for and provide the total. I don't work for Fetch Rewards and I already have a job. No thanks!

Will not give earned points!
Purchased a Costco membership, I found out that my email was not supported by their system. Went to the store and got a physical receipt from the membership desk, I submitted that and it was declined. After several back and forth emails they said the receipt would not be accepted because it came from a separate printer, not a cash register. The membership desk at our Costco prints their receipts on a printer. If you purchase a Costco membership, please be aware of this. They have since removed the 10,000 point deal and will not honor my purchase. Just bad business in my opinion.

Went shopping today spent almost $135. Fetch only credited me for $79 and some change! Not happy about this, and no way to complain to fix their issue or at the very least get an explanation. Watch out for this, to make sure it's not going to be an ongoing problem! And trying to upload a damn photo and video is ridiculous. Use their camera and it still won't upload. I've tried 5 times now and it won't do it

Honestly, ABOUT Close to a year to finally reach a mere $10 reward (I counted it).
November 2021 - 2022. Besides the fact that a small percentage of reciepts
Were retracted for some reason with no explanation...
Even with occasional rare bonuses here and there,
It has just been that long. I am tending leaning on uninstall it and trying something else.

This is the worst company on the planet! They lose packages and NEVER ANSWER THR PHONE! Worst customer service ever! I honestly don't know how the hell their still in business! IM NOT GOING TO RENEW MY LEASE BECAUSE MY APT USES THIS POS COMPANY! I wish I could give ZERO stars!

Yes free gift cards by taking pictures of stuff your buying anyways. No buying certain things at certain sizes just to be disqualified. Just take a picture showing date, place and total. Make sure the picture is clear. In a years time I have gotten 2 $25.00 gift cards. Compared to Receipt Hog which I haven't even gotten 1 $25.00 gift card. You do get more point on certain products or places but your not required to do so. They have deals like spend 20 on brisk for 5,000 very useful. Referral code UHW97X will start you off with 2,000. Which is basically 2.00. Try it for awhile don't like it delete it. You have up to two weeks to claim it, otherwise your receipt is too old. Which is plenty of time in my opinion.

I wanted to write this b/c I've reached to fetch as they deactivated my rewards I had lost my data on my phone so I attempted to reinstate my old account but instead they stated they deactivated my old account I could not remember which email it was under but I think I remember now please becareful with fetch! I had over 17k in rewards btw!

I have been using for 2 years and still haven't redeemed anything. $64 so far. Yesterday they claim I have multiple accounts. They can't show me where for 'internal reasons'. They closed the case and I can't redeem the funds. Beware.

I have racked up over 58,000 points. It seems like every time I try to snap a receipt it claims I have reached my limit. Well Fetch should make that clear when someone signs up. Today again, I tried to snap my receipts and it stated May 13, it's been saying this for days. I tried to snap a receipt and it went through. Then a message said unable to snap again until May 14th. WHATEVER!
OMG! I am highly upset. I sit here and check my emails and see a message from Fetch stating I snapped a fraudulent receipt. How do you snap a fraudulent receipt? Seriously. And to accuse and make a false accusation like this is unacceptable and untrue. I submitted a reply stating so. I then cashed out of a $50 gift card, in which I better receive. To make a false accusation like this when I know it in fact Isn't so. Fetch are liars and I will be letting everyone know of this false claim.
NEVER WILL I REFER SOMEONE TO THIS BOGUS APP. I am NOT the only person who feels this way. They also steal and refuse to give you your earned points. I had to reach out to them numerous times and so have my friends.

Fetch has new products weekly. Some great places to use rewards if you just want a fast food meal. I like that I can get a Visa or MC.

I did absolutely nothing wrong and they deactivated my account for no reason! They're trying to accuse me of using the same receipts over and over again while I have not done so. And I do not have multiple accounts! I'm very sad as I thought this company was good, BEWARE OF THIS APP AND DO NOT DOWNLOAD IT!

Fetch is a great way to earn gift cards if you are willing to snap a picture of your receipt! It is super easy and if you buy certain products, be sure to look in the app if there is a special to earn extra points. My mom and I both use this app and have already redeem over $20 worth of gift cards! We have never had a problem with the app or using the gift cards. I highly recommend!

I enjoy scanning my receipts on my every day purchases. They have help to buy groceries and household goods when money was a little tight. I was able to take my points and transfer them into gift cards for me to purchase items that was needed for my home. The bonus points and offers are awesome. This app is very helpful.