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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

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Connecticut
1 review
0 helpful votes
Follow Bhari F.
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Misleading ad, always the same BS, asks for personal details and before you say 1001, you get a phone call!

Date of experience: April 26, 2022
California
1 review
0 helpful votes
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I was under the impression I would learn what my mortgage payments might be. I DON'T WANT ANYONE TO CALL. I have a lender I can call if I want to

Date of experience: April 26, 2022
South Carolina
6 reviews
0 helpful votes
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Wwell that was fast and efficientiresponded to an email and I need a realtor to sell my home. Mson wants me to go toassiste levin I Maine since my hyusdand died. Last may.

Date of experience: April 26, 2022
Texas
1 review
0 helpful votes
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Great, quick, simple, and many companies to chose from.

Date of experience: April 26, 2022
Louisiana
2 reviews
0 helpful votes
Follow TERI D.
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You lead with misleading information to then have me receive 50 anoyong phone call. You mislead for your own personal gain. Please do not have all these lenders call me.

Date of experience: April 26, 2022
California
1 review
0 helpful votes
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OK, so far...
April 26, 2022

OK, so far... do not trust TV advertising (personal experience) and internet = do not trust very much..

Date of experience: April 26, 2022
Tennessee
1 review
0 helpful votes
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So far long process but nothing has happened that has caught my eye as of yet

Date of experience: April 26, 2022
Texas
1 review
0 helpful votes
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EASY
April 26, 2022

EASY. ONLY DRAW BACK YOU NEED PHONE NUMBER SO NOW MY PHONE WILL BE RINGING 100 TIMES A DAY. BUT WANTE INFORMATION.

Date of experience: April 26, 2022
Kentucky
1 review
0 helpful votes
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I received a list of potential lenders and before I could look at the list Rocket Mortgage was calling me...

Date of experience: April 26, 2022
Florida
2 reviews
0 helpful votes
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So far I have been provided info and you have done nothing to be evaluated on.

Date of experience: April 26, 2022
Texas
1 review
0 helpful votes
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I like the experience but I don't want lenders to reach out to me, I would rather get the list and reach out to them.

Date of experience: April 26, 2022
Florida
1 review
0 helpful votes
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Misleading advertisement gives a initial impression that this is some type of a government program and then connects you to commercial mortgage lenders with standard rates

Date of experience: April 26, 2022
Colorado
1 review
0 helpful votes
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You ask my opinion to soon I haven't had time to look at the options

Date of experience: April 26, 2022
Oklahoma
2 reviews
0 helpful votes
Follow Susan Y.
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I wanted to see the Amt I'd pay on mortgage. I financed the home 6 months ago but I really don't like the company I'm with and want to come back to rocket mortgage. My husband was a retired veteran 100% disabled which rolls over to me upon his death and unfortunately my husband died April 6th of this year. I need a new mortgage quote how much it's going to cost me in the end and take out $25,000 from the house. I need to know if I had even life insurance on the house and that way no one has to do a lot of work if I'm already got it paid for and just have to start it motion. I know how rock it works and I appreciate their business sense and capability of quoting me a good price and getting the job done in a good time me manner. I do not want to be bounced to someone else after it clears for my reestablished mortgage I want to stay with rocket. The tax-free exempt will continue on with me and my endeavor to do this and I can give you the copy of the tax card that they gave me the taxes them card and any other thing that you need I will retain half my husband's payments so I will have an income but not for another 2 months. I need to refinance this because I have no money coming in I need this done like expeditiously. Thank you looking forward to talking to you.

Date of experience: April 26, 2022
Texas
1 review
0 helpful votes
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This is nice that the government is helping paying mortgage and I need a house.

Date of experience: April 25, 2022
New Jersey
1 review
0 helpful votes
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I gave the lowest rate I just barely entered my information and have received no response other than a page requesting a rating on your service.

Date of experience: April 25, 2022
Texas
1 review
0 helpful votes
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Scammers
May 26, 2022

Scammers - you do not publish rates or payments but claim I will save 20% - lies total lies

Date of experience: April 25, 2022
Louisiana
1 review
0 helpful votes
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It's all about the credit score you say you will help but you don't say you have to have a good credit score

Date of experience: April 25, 2022
Utah
1 review
0 helpful votes
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Good I hope that it works...
April 26, 2022

Good I hope that it works... Thank you. Hope to hear from you soon.

Date of experience: April 25, 2022
North Carolina
1 review
0 helpful votes
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Give information, don't know who you are giving it to

Date of experience: April 25, 2022