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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
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This 2 minute process is now at 15 min. And I don't want a bunch of phone calls.

Date of experience: April 28, 2022
Massachusetts
1 review
0 helpful votes
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You give no information or estimates just soak to my phone. Good concept but Not a good experience.

Date of experience: April 28, 2022
Texas
1 review
0 helpful votes
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Was expecting to see an approx
May 28, 2022

Was expecting to see an approx. Rate but was given a list of mortg. Companies that will now bug me through emails and phone calls. UGH!

Date of experience: April 28, 2022
Guam
1 review
0 helpful votes
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I tried to enter a Guam address
May 28, 2022

I tried to enter a Guam address. Don't US veterans from Guam qualify?

Date of experience: April 28, 2022
Texas
1 review
0 helpful votes
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It was misleading… I thought I was going to get govt info to qualify to lower or reduce my mortgage

Date of experience: April 28, 2022
Illinois
1 review
0 helpful votes
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I was looking at my phone this morning and came across this ad.

Date of experience: April 28, 2022
Alaska
1 review
0 helpful votes
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Remarkably good for all Americans who need help from housing program

Date of experience: April 27, 2022
Texas
2 reviews
0 helpful votes
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Very easy, this has been the most easiest mortgage information I have applied for I give you five stars thank you.

Date of experience: April 27, 2022
California
1 review
0 helpful votes
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You guys contacted me before I had a chance to look at the lenders

Date of experience: April 27, 2022
Texas
1 review
0 helpful votes
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I was expecting rates not unsolicited phone calls, emails etc

Date of experience: April 27, 2022
Montana
1 review
0 helpful votes
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So far only answering questions
May 28, 2022

So far only answering questions. Noone has done anything yet.

Date of experience: April 27, 2022
Pennsylvania
1 review
0 helpful votes
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Seems no one will finance me after a conversion from a 13 to a 7

Date of experience: April 27, 2022
Virginia
1 review
0 helpful votes
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I like to know why you have to have my address to do this

Date of experience: April 27, 2022
Florida
1 review
0 helpful votes
Follow Lester A.
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Look if you're fishing for clients just be upfront about it nothing more irritating than reading and ad designed to help is a trap for end less phone calls when all you are looking for in correct and truthful information.

Date of experience: April 27, 2022
Florida
1 review
0 helpful votes
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Good!
April 27, 2022

Good! I need a company that can help me lower my mortgage.

Date of experience: April 27, 2022
North Carolina
1 review
0 helpful votes
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You should be able to get this information without putting in personal info

Date of experience: April 27, 2022
District of Columbia
1 review
0 helpful votes
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It was easy to navigate around very very simple. Cool

Date of experience: April 27, 2022
Ohio
1 review
0 helpful votes
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Flase information, Website says no email and phone number required. Finally you share the information of other private mortgage lenders. I request and recommend not to waste your time and effort. This is a fraudulent company.

Date of experience: April 27, 2022
Minnesota
1 review
0 helpful votes
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Easy and quick
Easy questions to answer and quickly done

Date of experience: April 27, 2022
Texas
1 review
0 helpful votes
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N/A
May 27, 2022

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Date of experience: April 27, 2022