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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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This is scam site meant to steal your information.

Date of experience: April 30, 2022
North Carolina
4 reviews
5 helpful votes
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Typical come-on bs
May 30, 2022

Typical come-on bs -- "pay off your mortgage at huge discount."

Why not get an honest job and market truthfully instead of trying to tick people.

Date of experience: April 30, 2022
Kentucky
1 review
0 helpful votes
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All but the password that you all did not like the sentence or the way I put password together.

Date of experience: April 30, 2022
Missouri
1 review
0 helpful votes
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I don't like the fact that it was implied that I would get a rate right away. Now I am going to be called by who knows to no end. Been down this road before to no a avail.

Date of experience: April 30, 2022
Missouri
1 review
0 helpful votes
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Easy to navigate this site, quite impressed with the speedy process so far.

Date of experience: April 30, 2022
Michigan
1 review
0 helpful votes
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Just tell me the rate
May 30, 2022

Just tell me the rate. I have a good rate. I am just comparing. This is a bit misleading

Date of experience: April 30, 2022
Texas
1 review
0 helpful votes
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I prefer to be with a more established and American Lender

Date of experience: April 30, 2022
Florida
1 review
0 helpful votes
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Fast response from Lenders
April 29, 2022
Updated review

Quick responses from lenders and easy process. All very pleasant.

Date of experience: April 29, 2022

Quick and easy
April 28, 2022
Previous review

Quick and easy

Date of experience: April 28, 2022
New York
1 review
0 helpful votes
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Trying to gather information regarding mortgage rates and lending

Date of experience: April 29, 2022
Georgia
1 review
0 helpful votes
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Was completing app when call came I still completing app

Date of experience: April 29, 2022
Georgia
1 review
0 helpful votes
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I don't think I had time
April 29, 2022

I don't think I had time. I was matched so fast that it made me do a double-take look again!

Date of experience: April 29, 2022
Illinois
1 review
0 helpful votes
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Excellent, very easy
April 29, 2022

Excellent, very easy. Ready to refinance as son as possible

Date of experience: April 28, 2022
Georgia
1 review
0 helpful votes
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I don't won't ppl calling me
May 29, 2022

I don't won't ppl calling me. Unless it's with a V. A. Loan

Date of experience: April 28, 2022
Georgia
2 reviews
0 helpful votes
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Super easy to use and make the customer excited for the results to come! A great service you offer! Thank you!

Date of experience: April 28, 2022
North Carolina
1 review
0 helpful votes
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Information given but no information received, only our information collected to be given out to lenders.

Date of experience: April 28, 2022
Wisconsin
2 reviews
0 helpful votes
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Doing research, entered phone number immediately I received a phone call.

Date of experience: April 28, 2022
New Jersey
2 reviews
1 helpful vote
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Just Ok..
May 28, 2022

Just Ok. Don't like giving phone #. I want NO ONE calling me Unless I ask to be contacted

Date of experience: April 28, 2022
New York
1 review
0 helpful votes
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Terrible
May 28, 2022

Terrible. You said you'll show me how to pay off my mortgage quicker. But you don't even know my rate. You want to waste my time calling me. You are deceptively fishing. At least now you have me a list of tricksters to never do business with.

Date of experience: April 28, 2022
Texas
2 reviews
0 helpful votes
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It isn't what was advertised
May 28, 2022

It isn't what was advertised. It only sort to bring in idiots like me (who believed the advertised story) & then treat us like any other homeowner in need of help.

Date of experience: April 28, 2022
Mississippi
1 review
0 helpful votes
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There is nothing to judge at this point. I haven't been offered any rates or feedback. Useless to judge at this point.

Date of experience: April 28, 2022