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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

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Georgia
2 reviews
0 helpful votes
Follow Kimberly M.
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The advertisement said once I put my bill in it would show me how much I would save however once I clicked on it it just showed companies that would be calling me

Date of experience: May 2, 2022
New York
1 review
0 helpful votes
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Was pretty easy it's not a guarantee by far you have to refinance in order to get money rates are up from before I'm at 3.6 already so I can't see how anything is free it's for people with alot of debt.

Date of experience: May 2, 2022
Utah
1 review
0 helpful votes
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Sounds good hope it's true my credit went down when our country crashed. We are on socialtpoo security

Date of experience: May 1, 2022
Illinois
1 review
0 helpful votes
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Pretty easy going through the process so far. I am a Senior and it is very nice to be able to feel comfortable looking for a way to make some upgrades to my beautiful home thru financing.

Date of experience: May 1, 2022
Texas
1 review
0 helpful votes
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I didn't see how I can actually save anything if I refinance, my interest rates are 2.25, and I don't think I will get anything lower than that.

Date of experience: May 1, 2022
Massachusetts
1 review
0 helpful votes
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I thought I would be getting an actual number and not solicitations

Date of experience: May 1, 2022
New Jersey
1 review
0 helpful votes
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Best ever
May 1, 2022

We'll informed and very helpful service. Truly a five star rating.

Date of experience: May 1, 2022
Texas
1 review
0 helpful votes
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A good experience so far, Still trying to clarify if it's Legit or not, Hopefully it leads to an Excellent experience that changes my Family's life for the better.

Date of experience: May 1, 2022
Minnesota
1 review
0 helpful votes
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I do not want phone calls, only communicate via email

Date of experience: May 1, 2022
Mississippi
2 reviews
0 helpful votes
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Looking good at this need more information thank you!

Date of experience: May 1, 2022
New York
1 review
0 helpful votes
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I do not want any lenders to call me. Your add is misleading by not disclosing the fact that I will be contacted. Your offer an ability to check some lending rates but make no mention that if I complete the questions I will be contacted. I just want to be able to view the offers and then decide myself who I'd like to talk to...

Date of experience: May 1, 2022
Minnesota
1 review
0 helpful votes
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The person that is looking for the quote should not have to put in a phone number to move forward with the process or there should be a box that says no calls. Since the person gives email they could screen offers through there and then if they see something that they like they could then ask for a fallow up call.

Date of experience: May 1, 2022
Texas
1 review
0 helpful votes
Follow Kimberly D.
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So far so good just checking to see the results for refinancing.

Date of experience: May 1, 2022
California
1 review
0 helpful votes
Follow Linda G.
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I hope we can get because I don't want to lose our home of 23 years cause husband got covid 2019 and got behind on payment

Date of experience: May 1, 2022
Tennessee
1 review
0 helpful votes
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My experience is great. I never knew that I had so many options.

Date of experience: April 30, 2022
New York
1 review
0 helpful votes
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Typical mortgage scam where you draw in a person for instant personal info then give nothing useful in return

Date of experience: April 30, 2022
Nevada
1 review
0 helpful votes
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It was grate so far
May 1, 2022

It was grate so far. Fast, easy and promising. Good to know about it.

Date of experience: April 30, 2022
North Carolina
1 review
0 helpful votes
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As a first home buyer I have to be overall know all about home buying.

Date of experience: April 30, 2022
Kansas
1 review
0 helpful votes
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Don't know what to say
April 30, 2022

Don't know what to say. Is this really real? Jennie, what have you done. I always knew you where the most beautiful girl in the world... but this I never could see because you camouflaged with true wisdom.

Date of experience: April 30, 2022
Oklahoma
1 review
0 helpful votes
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I wanted what was promised, a government discount on my existing mortgage, NOT a bunch of phone calls from sleezy loan agents. Just another come-on scam.

Date of experience: April 30, 2022