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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Arkansas
1 review
0 helpful votes
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Would be excellent to find a home within my budget and a lender to actually help me out with financing it.

Date of experience: April 25, 2022
District of Columbia
4 reviews
0 helpful votes
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The website ask for information to include your telephone, then your cell starts ringing before you even complete stuff on the website. It's 8:46 pm too late!

Date of experience: April 25, 2022
Colorado
1 review
0 helpful votes
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Multiple phone calls the second I entered my phone number

Date of experience: April 25, 2022
California
2 reviews
0 helpful votes
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Wanting grant amount rAther than refinancing. My current rate is 2.1%. Getting a loan lower than that is unlikely. I am newly widowed and income very low

Date of experience: April 25, 2022
Oklahoma
1 review
0 helpful votes
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Easy way to give information
April 25, 2022

Easy way to give information. Still have questions

Date of experience: April 25, 2022
Florida
1 review
0 helpful votes
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Thank you for helping me to understand how the payoff go that the Government is talking about, once I have no mist payment and how do I go about applying thanks again Claxton Pelle.

Date of experience: April 24, 2022
Washington
1 review
0 helpful votes
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I have a reverse mortgage Therefore that is what I have to address first.

Date of experience: April 23, 2022
Missouri
1 review
0 helpful votes
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Everything is vague
May 23, 2022

Everything is vague. You always make people wait, why don't you just tell them if they are qualified.

Date of experience: April 23, 2022
Virginia
2 reviews
0 helpful votes
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Up to now only want my information I only wish to now if I qualify as I do not need to refinance I will pay it all of in the next 5-9 months

Date of experience: April 23, 2022
Illinois
1 review
0 helpful votes
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I am not sure to refinance at this time, but consider it.
Thank You

Date of experience: April 23, 2022
Florida
1 review
0 helpful votes
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RA
April 23, 2022

Quick and efficient. Everyone was very friendly. Great options.

Date of experience: April 23, 2022
Illinois
1 review
0 helpful votes
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I did not like to provide my email and phone number. The emails and calls are bad enough already, now I'm adding to it!

Date of experience: April 22, 2022
Colorado
2 reviews
2 helpful votes
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How would I know but I can tell you I am not about getting a lot of junk calls regarding this. I am already at a low rate.

Date of experience: April 22, 2022
Minnesota
1 review
0 helpful votes
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Yes ms rasmussen is my favorite teacher and reccomened this website to me. She is helping me with my credit score and i am becoming an adult slowly. I am very poor and in need of extra money all the time. Very bored i am 69 years old and lonely i thought this was a dating website like farmers only.com but she tricked me that old fool or her she is a rebel now a days. I thought I could trust her but now i learned that i can not fall into this hole again she is the most meanest person around. Period girl! Thank you for taking my credit score into recommendation to help me and my poor old poodle find a new life. I appreciate you and your life i hope to meat someday ;)

Date of experience: April 22, 2022
Colorado
2 reviews
0 helpful votes
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I thought this was govt stuff, another marketing gimmick

Date of experience: April 22, 2022
Georgia
1 review
0 helpful votes
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This ad is misleading, looking for discount on mortgage not loan

Date of experience: April 21, 2022
Ohio
1 review
0 helpful votes
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Your ad says to payoff loan and you are just trying to sucker more people into refinance just so you can sell the loan. Your line of false advertisement is just scam to sell loan

Date of experience: April 21, 2022
California
1 review
0 helpful votes
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Good information but does not help my position at this time

Date of experience: April 21, 2022
Texas
2 reviews
0 helpful votes
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Fast, and easy with no problems. I give a five star rating.

Date of experience: April 21, 2022
New York
2 reviews
0 helpful votes
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Went smoothly
April 21, 2022

Went smoothly. Promises of confidentiality in the right places

Date of experience: April 21, 2022