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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

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California
1 review
2 helpful votes
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I don't see that this is a State program! Please stop posing as someone your not. I could have worked with any if there lenders. Shame on you!

Date of experience: May 15, 2022
Michigan
1 review
0 helpful votes
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It was quick and easy, now let's see if we can save money. My guess is that with rising interest rates refining will cost us more money, and like my wise father said if it sounds to good to be true there is a chance he is right. I'm waiting for that call.

Date of experience: May 15, 2022
Idaho
1 review
0 helpful votes
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People were calling before I could even finish typing then they hung up on me they didn't sound legit either

Date of experience: May 15, 2022
Alabama
1 review
0 helpful votes
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I've been waiting for a response. I need to refinance due to a loss of income for 3 months because of the pandemic. My information was filed incorrectly by my employer so I did not receive unemployment.

Date of experience: May 15, 2022
Georgia
1 review
0 helpful votes
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So far I have no opinion because nothing had been forthcoming

Date of experience: May 15, 2022
Massachusetts
1 review
0 helpful votes
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I didn't want lenders contacting me, now I'll have to block all their calls and report them as spam.

Date of experience: May 15, 2022
Mississippi
1 review
0 helpful votes
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SO FAR NO PROBLEMS I FILING A ND WONDER WHY THIS ISN'T CONDENSED INTO A SINGLE TYPE FORM AVOIDING BEING TIED TO EITHER TALKING TO TOM, $#*!,& JANE WHEN IT'S POSSIBLE TOO HAVE ALL THIS INFO ON A FORM.
WITH THE INFO LISTED, SIMPLY CHECK WHICH SUITS YOUR SITUATION & NOT TIED TO A PHONE ALL DAY! FOR ME THAT'S
NOT HAPPENING.

Date of experience: May 15, 2022
Washington
1 review
0 helpful votes
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I HATE being bothered with phone calls since I am 100% deaf! Why can't I be contacted by TEXT or email instead? Is that too much to ask? Not everyone in the world is the same--Be flexible & creative! Think "outside of the box", for a change. Thank you.

Date of experience: May 15, 2022
Texas
1 review
0 helpful votes
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Very fast and I like the lenders they chose for me

Date of experience: May 15, 2022
Washington
1 review
0 helpful votes
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All the same. You say you will get me best deal. All you do is drive us to a lender. Fraud

Date of experience: May 15, 2022
California
1 review
0 helpful votes
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Misleading ad sucked me in
June 14, 2022

Misleading ad sucked me in. The Ad falsely purported to provide access to government stimulus program that would wipe out mortgage balances. Now I am flooded with calls from mortgage lenders with no reference to the so-called government stimulus program.

Date of experience: May 15, 2022
Ohio
5 reviews
0 helpful votes
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I have tried these lenďer I think you have to live in a certain area. They were of no help to me at all. Ignore my information, I don't want to waste their time or mone

Date of experience: May 15, 2022
Oregon
1 review
0 helpful votes
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Please my mobile home is old but I should not be discriminated because of it...

Date of experience: May 15, 2022
Maryland
3 reviews
0 helpful votes
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It didn't tell me what it advertised only showed me a lender

Date of experience: May 15, 2022
Michigan
1 review
0 helpful votes
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I'm Disabled and have a Public Guardian who limits me personal funds. With out a mortgage I could raise me quality of life. An increase od cash flow would be great

Date of experience: May 15, 2022
Florida
1 review
0 helpful votes
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I am just full of expectations I feel like I belong someone's listening I like it thank you most appreciativ

Date of experience: May 15, 2022
Pennsylvania
1 review
0 helpful votes
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I don't know what to think about this yet if someone could talk to my wife and I because I want my own house

Date of experience: May 14, 2022
California
1 review
0 helpful votes
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I don't get any offers so far u r bluffing me or what?!?

Date of experience: May 14, 2022
Kentucky
1 review
0 helpful votes
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I am very excited about possibly receiving a lower monthly home loan payment.

Date of experience: May 14, 2022
California
1 review
0 helpful votes
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Buying a home for our family to live in is contingent upon selling our current home. We need 3bR, 2 baths and a barn and garage anywhere from Yukon to Blanchard, OK. Or from Duncan, OK toMarlow, OK

Date of experience: May 14, 2022